Claims
Discussion List
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Feasibility to have Automatic Claim Settlement processSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to settle the Customer claims automatically ag… -
Automatic Claim creationUnable to create Claims Automatically. expectation is to create a claim automatically once we apply a receipt to an Invoice and if the remaining invoice amount is in thr…
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CHRM: unable to select write-off adjustment type while processing deduction claimI mapped write-off adjustment to claim type. but while processing claim, system not allowing me to select adjustment type receivable activity, only receivable activities…
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How to net a Deduction with Overpayment of Unrelated CustomersSummary: How to net a Deduction with Overpayment of Unrelated Customers Content (please ensure you mask any confidential information): Is there any option to process/app…Bhanu Prakash Sharma 1 view 0 comments 0 points Started by Bhanu Prakash Sharma Channel Revenue Management -
Is it possible to net a deduction and overpayment for related customersSummary: If Customer A & B are related customers, Is it possible to settle the deduction of Customer A with the overpayment of customer B ? Content (please ensure you ma…Mathew Thomas93 11 views 1 comment 0 points Most recent by Bhanu Prakash Sharma Channel Revenue Management
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How to remove "My claims" options in the Deductions and Settlement pageSummary: How to remove "My claims" options in the Deductions and Settlement page Content (please ensure you mask any confidential information): Is there a way to customi…Bhanu Prakash Sharma 11 views 1 comment 0 points Most recent by Men-Ching Luk-Oracle Channel Revenue Management
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Program Type column is not available on the Program search results screenSummary: Hi Team, In 25D we are seeing Program type column is not available in the program search results screen and it is optional in Claims screen as shown in screensh…
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CHRM Generic Questions related to DeductionsShankar-B-Oracle / Ranjith Sundaram-Oracle Can you please help me with the following queries related to deductions What is the Character Limit for Customer Reference in …Mathew Thomas93 21 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Claim date is taking system date not application dateSummary: Claim date is taking system date not application date Content (please ensure you mask any confidential information): When we create a claim at the AR receipt an…Bhanu Prakash Sharma 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to enable DFF at the settlement pageSummary: How to enable DFF at the settlement page Content (please ensure you mask any confidential information): Are there any DFFs available at Settlement Page? the req…Bhanu Prakash Sharma 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Can we implement Channel Revenue Management Cloud without requiring to implement OM or inventory?Problem Summary --------------------------------------------------- Can we implement Channel Revenue Management in Oracle cloud without requiring to implement OM or inve…
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Can we customize numbering sequence for Deductions?Summary: Can we customize numbering sequence for Deductions? Content (please ensure you mask any confidential information): Currently when a claim investigation is creat…Bhanu Prakash Sharma 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I …Victor Martin 31 views 7 comments 0 points Most recent by Sandeep Adatrow Channel Revenue Management -
What is the recomended approach for cross currency Non Invoice - deductions ?There was an error rendering this rich post.Mathew Thomas93 21 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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3 Journal Entries created totaling $20 during settlement. Only 1 line on the promo claim for $20Summary: Promotional claim is settled for $20. The subledger journal entries created are $6, $6, and $8 for the manual claim settlement from $20. Content (please ensure …
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Can we customize the BPM approval rules for claimsSummary: We have predefined attributes currently to define the claim approval rules , but clients has the requirement of approving claims based on branch/location attrib…Chaitra Aravind Katti 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
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Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
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Can we restrict supplier in search for customer claim AP settlementSummary: We have an requirement from client that while settling customer claims via AP settlement method can we restrict suppliers , so that when we search we get suppli…Chaitra Aravind Katti 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…Abhishek Sinha 61 views 10 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Submitted Claim in Settlement Pending Status is not displayed in Settle Customer ClaimsSummary: I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run…J. McCracken 96 views 19 comments 0 points Most recent by Abhishek Kumar Ranjan Channel Revenue Management
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REST API Customer Claim created successfully but cannot see it in UISummary: Hi, I have created a customer claim using REST API. It says claim has been created successfully and can see in response the Claim number. See attached request a…
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Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting FlagSummary: Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting Flag Content (please ensure you mask any confidential information): Whenever we…Abhishek Sinha 21 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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source claim number is not AP invoice numberSummary: So when creating a manual claim for Customer Channel programs we enter "source Claim number" as the supplier invoice number. It is supposed that AP invoice is c…
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ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …