settle customer claims error -Assign receivables clearing account
Summary:
Hi,
We are implementing ChRM for customer Rebates.
After invoices Accruals are collected, created Manual Credit memo On Account claim and submitted Settle Customer Claims job.
But the job got warning saying there is a failure
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Input Parameters
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Business Unit : <XXXXXXXXXXXXXXX>
Bill-to Account :
Claim : CLM6001
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Execution Results
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Claim Number : CLM6001
Bill-to Customer : <XXXXXXXXXXXXXXXXXXXX>
Bill-to Account : CHI_58012
Claim Amount : 100.00 USD
Resolved Amount : 100.00 USD
Status : FAILED: Execution error. You must assign the account combination for the chart of accounts in the mapping set for the receivables clearing account and submit the program again.
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Number of claims successfully settled : 0