Cannot enter claim Type nor Claim Reason when creating a claim

Summary:

Hi,

When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails.

I have created one Claim Type and one Claim Reason against a valid Transaction type.

I have also run ESS job to create index definition and perform initial ingest to OSCS job for "fa-fscm-customerclaim"

So what could be the reason?

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Version (include the version you are using, if applicable):
24C

Code Snippet (add any code snippets that support your topic, if applicable):