Customer Programs
Discussion List
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…Abhishek Sinha 22 views 5 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management -
Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…Abhishek Sinha 11 views 1 comment 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Customer Promotion vs Customer Volume vs Customer Annual Co-OpSummary: Customer Promotion vs Customer Volume vs Customer Annual Co-Op Content (please ensure you mask any confidential information): We are trying to leverage availabl…Abhishek Sinha 22 views 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Selection of customer programs for accrual generation against a given sales orderSummary: Selection of customer programs for accrual generation against a given sales order Content (please ensure you mask any confidential information): We have a requi…Abhishek Sinha 14 views 9 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Not able to load CSV File - Error Message- Ship-to Cusomer Site is invalidSummary: We are not able to upload the CSV File Content (please ensure you mask any confidential information): We are trying to load a CSV file but getting an error mess…Abhishek Sinha 82 views 7 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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What is the accrual calculation basis when ALLitems& Individual items added in a customer program ?Summary: I have added ALL Items for 15% and 2000823112 for 1% as the rebate for a customer promotional program. When the sales data was loaded for the particulat item, t…Mathew Thomas93 1 view 3 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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How to display Item level information in Credit MemoSummary: How to display Item level information in Credit Memo Content (please ensure you mask any confidential information): We have a requirement to display Item level …Abhishek Sinha 21 views 6 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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How to Identify the Sales Order/Invoices which are associated with the Earned AccrualsSummary: How to Identify the Sales Order/Invoices which are associated with the Earned Accruals Content (please ensure you mask any confidential information): We have a …Abhishek Sinha 11 views 2 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Estimated Amount Usage in Customer ProgramSummary: Estimated Amount Usage in Customer Program Content (please ensure you mask any confidential information): We have a field on the Customer Program - "Estimated A…
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How to schedule load of AR Invoice instead of manual CSV File uploadSummary: How to schedule load of AR Invoice instead of manual CSV File upload Content (please ensure you mask any confidential information): We have a requirement to aut…Abhishek Sinha 12 views 3 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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Why I am unable to add specific item or all items under Customer Lumpsum Program?I am unable to add items under the product distribution section, although I can add the amount. When I click on the drill-down for the item, it shows as blank. Additiona…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…
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How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…Abhishek Sinha 1 view 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Unable to create Product Rule in Supplier Program due to ErrorSummary: Unable to create Product Rule in Supplier Program due to Error You can't select the discount type as new cost because the accrual cost basis isn't configured in… -
Customer Programs are not available for associationSummary: Customer Programs are not available for association Content (please ensure you mask any confidential information): We are trying to create a claim but couldn't …
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Checkbook/Program tab doesn't show accurate accrual details for Customer ProgramsSummary: Checkbook/Program tab doesn't show accurate accrual details for Customer Programs Content (please ensure you mask any confidential information): We have importe…Abhishek Sinha 31 views 7 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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Error while adding the Custom Qualifier to the Progam TemplateSummary: I have defined a custom qualifier for the customer program and while adding this qualifier in the program template, getting the below error "You must enter a va…
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How to setup frequency of accrual for Lumpsum Amount based Customer ProgramSummary: How to setup frequency of accrual for Lumpsum Amount based Customer Program Content (please ensure you mask any confidential information): We have a business re…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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How to apply Customer Program against Sales Orders Invoicing for Rebate AccrualSummary: How to apply Customer Program against Sales Orders Invoicing for Rebate Accrual Content (please ensure you mask any confidential information): We have activated…Abhishek Sinha 31 views 5 comments 0 points Most recent by Burcu Aslan-Oracle Channel Revenue Management
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Customer Program are not visible under Program Tab for ChRMSummary: Customer Program are not visible under Program Tab for ChRM. Content (please ensure you mask any confidential information): We have created several programs and…Abhishek Sinha 13 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Why Lumpsum Program status shows Active after the accruals are settledSummary: Once a Lumpsum Program is activated and accruals are generated and accruals are setlled, the program status is still showing active. Why is the Lumpsum program …Mathew Thomas93 1 view 1 comment 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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What is the process to reconcile the Lumpsum accruals at the month end?Summary: 1) Customer accruals are generated and accounted, but the accruals are partially paid and the remaining amount is open. How can this open amount be reconciled a…Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Unable to add items in customer programSummary: Hi, I am unable to add or query the items under product tab for Customer Program. If I am selecting item type as 'All Items' and trying to submit the program, I…
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SLA: Dynamically derive the product segment in Expense account for Lumpsum AccrualsSummary: The product group is stored as item attribute 1 in the product definition. This value has to be fetched for the item used in lumpsum program to drive the produc…Mathew Thomas93 51 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Ability to have an additional date field in deductions to derive the receipt application date.Summary: The deduction date is currently assigned as the sysdate which is the date on which the deduction is created. Is there a way we can have an additional field in t…
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Not able to have end date for Lumpsum ProgramSummary: Dont see an option to enter the end date and edit the start date and have the accruals to be generated over a period. Content (please ensure you mask any confid…Mathew Thomas93 11 views 1 comment 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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Unable to view available programs in Promotional ClaimSummary: Hi All, I am trying to create a promotional claim. I was able to import a CSV file with an AR invoice but I'm unable to see any available program in promotional…
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Unable to Query Customer Rebates Program in Redwood UISummary: I have defined the customer rebates programs and activated them. However I am unable to query them in redwood UI. This is first time we are creating any custome…
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When I downloaded the template , it is different from what was shown during call .Hello - When I downloaded the template , it is different from what was shown during call . Can you send me a sample AR Invoice excel ? Or it will be very difficult to re… -
Sell Side DocumentationSummary: Hello, I was wondering if there was more information on the Sell side of Channel Revenue Management? I know the documentation currently has a lot of information…