Customer Programs
Discussion List
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How to enter Future Start date for Lumpsum ProgramSummary: How to enter Future Start date for Lumpsum Program Content (please ensure you mask any confidential information): We are trying to create a Lumpsum Program for … -
How to enable Adjustment Tab in Customer ProgramSummary: How to enable Adjustment Tab in Customer Program Content (please ensure you mask any confidential information): How to enable Adjustment tab in the Customer Pro…Abhishek Sinha 17 views 3 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…
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How to bring the starting balance of Customer Programs for ConversionSummary: How to bring the starting balance of Customer Programs for Conversion Content (please ensure you mask any confidential information): We are converting many open…
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Define Customer Promotion Program to consider Gross SalesSummary: We have a requirement where Customer Channel Programs should accrue based on Gross Sales (i.e. Credit Memos / Returns should not be considered). So, we are look… -
Can the estimated amount field in the Customer Channel Programs be Optional?Summary: We have a requirement that Estimated Amount field in the Customer channel Program should not be mandatory. Channel Program Managers don't want to enter amount e…
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How to do data conversion of Customer Channel Programs?Summary: Looking for FBDI template to upload Customer Channel Programs. - Customer Promotions Customer Annual Co-op Customer Annual Volume Customer Lumpsum Customer Volu…
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Is it possible to Copy existing Customer Channel Program?Summary: We have a requirement where programs are renewed in the next fiscal year. For user convenience, we are looking for a copy / duplicate functionality to create ne…
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Define Customer Lumpsum Program for different Item categoriesSummary: There is a requirement to bifurcate lumpsum accrual based on item category. Is there any functionality part of product roadmap? Content (please ensure you mask …
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…Abhishek Sinha 12 views 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Which type of Customer Program to be used for Sales Order Amount based ProgramSummary: Which type of Customer Program to be used for Sales Order Amount based Content (please ensure you mask any confidential information): We have a requirement to g…
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Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I … -
Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and …
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Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales…
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REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional …
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Accounting Entries for Customer Accruals in Channel Revenue ManagementSummary: Below are the accounting entries for the Sell Side Customer Programs: Accrual Earned and claims in settlement pending status. Reference - How Customer Accruals …
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Can we consolidate accruals generated across terminated progams into the active onesSummary: Can we consolidate accruals generated across terminated customer programs into the active ones Content (please ensure you mask any confidential information): We…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Error while adding the Custom Qualifier to the Progam TemplateSummary: I have defined a custom qualifier for the customer program and while adding this qualifier in the program template, getting the below error "You must enter a va…Mathew Thomas93 107 views 18 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Not able to define Customer Channel PRogram based on Item CategorySummary: I am trying to define Customer Channel - Promotion Program based on Item Category. When I am saving the record, Category is going blank. Followed 12,13 and 14 S…
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Incorrect Accrual Calculations for Customer Program based on Item CategorySummary: X item is assigned to AUD category but the other item Y is not assigned this category. Still, accruals are getting calculated as below – Item Price X - 20 Item …
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Unable to select Stepped calculation method in Customer Annual ProgramSummary: As part of 24C, Stepped calculation is now available in the Customer Annual Program but when I tried to create a program type in 24C for the customer annual pro…
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You must enter a valid value for the 'ItemId' attribute. The current value is '30000000XXXX'.Summary: While creating claim, Not able to associate Programs at Item Level Content (please ensure you mask any confidential information): While creating claims, we are …Abhishek Sinha 21 views 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related ti promotions, claims, budget, fun…Victor Martin 11 views 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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How to enable DFF on Customer Promotion Program ProductSummary: How to enable DFF on Customer Promotion Program Product Content (please ensure you mask any confidential information): How to enable DFF on Program Product Leve…Abhishek Sinha 16 views 4 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…Abhishek Sinha 22 views 5 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…Abhishek Sinha 11 views 1 comment 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Customer Promotion vs Customer Volume vs Customer Annual Co-OpSummary: Customer Promotion vs Customer Volume vs Customer Annual Co-Op Content (please ensure you mask any confidential information): We are trying to leverage availabl…Abhishek Sinha 21 views 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Selection of customer programs for accrual generation against a given sales orderSummary: Selection of customer programs for accrual generation against a given sales order Content (please ensure you mask any confidential information): We have a requi…Abhishek Sinha 15 views 9 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Not able to load CSV File - Error Message- Ship-to Cusomer Site is invalidSummary: We are not able to upload the CSV File Content (please ensure you mask any confidential information): We are trying to load a CSV file but getting an error mess…Abhishek Sinha 93 views 7 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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What is the accrual calculation basis when ALLitems& Individual items added in a customer program ?Summary: I have added ALL Items for 15% and 2000823112 for 1% as the rebate for a customer promotional program. When the sales data was loaded for the particulat item, t…Mathew Thomas93 1 view 3 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management