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    • Is there a way to send campaign responses, including campaign name, ID, and details, to Sales Cloud?

    in Eloqua 3 comments

    Is there a way to send campaign responses, including campaign name, ID, and details, to Sales Cloud? I have created an action at the campaign level of the Oracle CX Sales integration and mapped the campaign name field to a text field exposed on the lead side in Sales Cloud. Currently, when a form is submitted, a contact and lead are created in Sales Cloud. In the form processing step, I have added the "Add to Campaign" step and assigned a campaign. The form is also included in a program. The new requirement is that if the form is attached to a campaign, the campaign name should also be passed to Sales Cloud upon submission. To achieve this, I created an action at the campaign level, mapped the fields accordingly, and added the response action of the campaign to the program. However, it is resulting in an error. Does anyone have an idea on how to map and pass campaign details (name and ID) to Sales Cloud through a program?

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