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Eloqua
Discussion List
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Access to Edit Single Sign-On?Hi! I asked this question to support and they sent me here! Help! I need to know exactly what access a user needs to be able to get to: Settings > Users > Single Sign-On…
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Export contact email status from EloquaWe are using contact import/export feature to export contacts from Eloqua to a SFTP server and pull the data in our data lake. I want to include a field that indicates i…
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CX Customer Connect on Eloqua: 2/5 @ 1PM ET!Please join us on February 5th 2PM CT/1PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bet…
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language in contact fieldWhen creating a segment on contact field ‘Country’, the field is populated with both ‘Norway’ and ‘Norge’ and the same is for ‘Sweden’ and ‘Sverige’, and ‘Denmark’ and ‘…
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Is it possible to map a custom object record to an entity in bulk and automatically?Hello community, We are using the Oracle Sales Cloud Leads custom object. This object is populated with records coming from CX through the Oracle CX Sales Integration ap…
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How to suspend SSO access ?Hi ! Did someone achieve shutting SSO access(letting just user-pw access possible for a few admins) for a certain period ? My goal is to suspend Normal activity for a wh…
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Form notication emails still send despite Eloqua auto-filtering spam form submits.We have observed that Eloqua performs form spam protection even if you have the form spam protection feature disabled. The result of this is no submission data and any s…
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How to create a custom object record in program builder (triggered by company creation)We would like to create Oracle CX Sales Accounts using Oracle CX Sales Integration app. Unluckily this scenario is not supported, on the other hand, the app can create O…
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How to delete contact field prevented by BulkImport/BulkExportHello, I would need to delete a contact field but I am prevented from doing so because there are two dependencies: BulkImport & BulkExport (I have their IDs). Is there a…
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Need Help - Deleting Export/Import Dependencies In Order To Delete Contact FieldsHi all, Need some help. We are trying to go through and remove a bunch of old fields that are no longer used. There are a ton of dependencies that prevent the deletion -…
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How to create an Account in CX Sales from EloquaIn Eloqua the App Configuration for Oracle CX Sales Integration does not allow to select the account object. Contact and Custom objects are available (please see the att…
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How to trigger the response rule of "Hypersite Page Visit"Hi, I have a question about the “Hypersite Page Visit” action that can be triggered using Eloqua's Response Rule (Campaign Response). When a contact visits a specific pa…
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Eloqua Form ProcessingI need to check the number that can be added to Eloqua Form Processing. I can add up to a few of these, and I expect to add approximately more than 600 Form Notification…
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Application to limit the frequency of sending emails for a specific ContactDo you know of any tool or application that would allow me to limit the frequency of sending emails for a specific Contact at the Campaign level in Eloqua? I do not use …
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Extracting auto-opens and auto-clicks with APIWe are looking to add auto-opens and auto-clicks to our Tableau datasource via API, but are unable to see these metrics alongside the usual ones like deliveries, opens, …
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Why is CREATED BY not showing in the CONTACT lookup API?/api/rest/2.0/data/contact/{id} When I use the above API to lookup a contact, I want to know why I don't see createdby in the response. https://docs.oracle.com/en/cloud/…
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Unsubscribe from specific email group is not tracked from Email and CampaignI hope this message finds you well. In the past, our organization relied on the "Unsubscribe from Email Group" metric within Eloqua to track and report on specific email…
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CDO record service - Allow resendingIn Eloqua's custom object services, do processing steps with "Allow Resending" control how the system tracks if an email has been sent to a specific custom data object (…
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Streamlining UTM Tracking for Email Campaigns with Multiple ListsHi Everyone, For our email campaigns, we typically use two separate lists: one built from our existing Eloqua database and another imported from an external system. The …
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How to update custom items of contact data in import management.I would like to update custom items in my contact data. How do I update from tool
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Need help in adding ip address in eloqua allowlistHi Team, I need to integrate Eloqua with Demandbase, and they've given me the maximum and minimum IP addresses to add to the Eloqua allow list. Should we really need to …
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Appending form values to the form fieldsHello! I use the option to append values in the Custom Object field for a form entry. The values get appended as expected ( as per the set up form) only if the email add…
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Information requested when changing the Eloqua instance nameThe information required when changing the Eloqua instance name is as follows: Current Site ID: Current Client Code/Login Prefix: New Site Name: New Display Name: New Co…
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Is there a way to identify who deleted contacts are in email statistical reports?We have noticed in our email stat reports (particularly the Email Analysis by Email Group report) over time we have "deleted contacts" in the reports. I ran an email rep…
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How to Remove Empty Folders from Eloqua Sitemap?In my Eloqua sitemap, multiple empty folders are appearing, even though the specific page(s) they once contained have not been visited recently and no longer appear in t…
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Files metadata in EloquaHi, Any way to extract details of the files in Eloqua (e.g., videos, PDFs, etc.), including their size, file type, and any other useful metadata in bulk?
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Field Merge for Custom Data Object Large Text FieldHello, We have run into issue with creating Field Merge using Large Text Field from a Custom Data Object. Per Doc ID 2143852.1, A field merge can be created using the fo…
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Can Insight Reports be generated without enabling Website Visit Notifications?Hi Team, Is it possible to get an Insight Report on website tracking for unknown and known visitors who have visited a specific website without enabling the website visi…
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REMINDER: CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat…
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If company name (instance name) when logging in Eloqua changes, I wonder if 'Site ID' also changes.If the company name (instance name) I enter when logging in Eloqua changes, I wonder if 'Site ID' also changes. The client company asked me to change the Eloqua Instance…