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Sales
Discussion List
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REST/SOAP Webservices for Customer RelationshipSummary: I am looking for web services provided by Oracle that can create a relationship between customers. From the Oracle Customer screen, I can create the contact rel…
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Install Base Asset Classic UIHi All, In Classic UI, we are trying to create Install Base Assets under Accounts, but the "Create" button is currently greyed out. Could you help us understand why this…
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Functioning of the Interviews DefinitiosHello community, nice to greet you I need help in understanding how interviews definitions work, I have been looking for documentation about it, but I can't find it, as …
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Relationship setup of two FCL in BulkSummary: Hi, We are looking to setup relationship(dependent values) between two Fixed Choice List fields. That can be done manually by going into App Composer. But as we…
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AI based chatbotHi, As the OSN is decommissioned is there way to enable AI based chatbot in Sales application. Thanks
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Forecast Options in Classic UIHi there, we are trying to set up the Forecasting in the Classic UI according to the requirements of our customer. The requirements are the following: Forecasts should b…
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How to avoid matching certain Source systems with each other records in CDM?Consider, i have 4 different Source Systems - NASC,NASC_BILL, EUSC and EUSC_BILL. Based on our business need NASC_BILL and EUSC_BILL should not match with the other sour…
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How to enable Verify address button for Account and Contact Object in redwood salesSummary: How to enable Verify address button for Account and Contact Object in redwood sales . As in Classic UI we have this button but in redwood UI how can we enable s…
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How can I update the deal reg record status from DRAFT to EXPIREDHow can I update the deal reg record status from DRAFT to EXPIRED for the deals that are in draft status for more than 14 days. Or is there a way to remove such deals fr…
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rest resource not createdSummary: We created some custom objects . But somehow "rest resource" is not being created. Any lead will be helpful. Content (please ensure you mask any confidential in…
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Is QR Code Migration via CSM available?Summary: Is there a way to migrate the publish of QR code from one environment to another? Or the only process is through the Mobile Application Setup via sandbox, meani…
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How to display more than one pending activity in the Activity Panel?Summary: Hi, In the OOTB activity panels of Activity, only 1 pending activity is displayed even if there are more: Is there any way to display more than one pending acti…
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How can I delete standard object records using groovySummary: Hi All, How can I delete standard object records using groovy based on particular conditon in oracle sales cloud? Thanks, Anuj
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Not able to fetch all customer records using ".setMaxFetchSize()" from groovySummary: Trying to fetch all the 'Customer' Accounts in CRM using Groovy. Content (please ensure you mask any confidential information): We are trying to fetch all the '…
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Encountering "Remote Region error #3" when trying to access Configure Adaptive SearchHello, We are encountering this error when trying to access Configure Adaptive Search. Unable to retrieve content. Additional information for "Remote Region error #3": T…
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Periodic refresh adaptive searchSummary: Can we run refresh of adaptive search with an account not having the Application Implementation Role. Content (please ensure you mask any confidential informati…
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setSortBy function is not working as expected at object function levelSummary: We used the setSortBy() function in object function to sort the data of child object, but that data is not coming in sorting sequence. Always it's considering t…
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Connect to API in SandboxIs it possible to connect to a specific sandbox with REST calls? I couldn't find a clear description in the documentation. So for example we have sandbox A which sends a…
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New extensible Hierarchy ViewerSummary: Need documentation on extensible hierarchy viewer Content (required): The Whats's new 23B documentation mentions a new extensible hierarchy viewer and refers to…
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What permissions or privileges are required to make a REST request for a custom objectSummary: I neet make REST Request for Custom Object in Oracle Fusion Content (please ensure you mask any confidential information): I've created a custom object called X…
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Is it possible to call the standard attachment form FNDATTCH from SALES ORDER to PURCHASE ORDER ?Oracle EBS R12 The requirement is to view the attachments in PO and JOB which are attached in SO. In view attachments in PO, only long text is visible not any other file…
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how to enable linkedin for contact in redwood salesSummary: How do we enable the LinkedIn page in Redwood? We don’t see the LinkedIn page on the Redwood side, but we can see it in the Classic UI. How to enable the same i…
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How Account ERP Party Id related to Partner Management Account Party IdSummary: How Account ERP Party Id related to Partner Management Account Party Id. Content (please ensure you mask any confidential information): Here's a corrected versi…
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Mask data because of GDPRSummary: We need to mask data of contacts because of GDPR (standard and custom fields). We have seen the data masking, but it is for the environment refresh. How could w…
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What is a "Setup User" in Oracle Engagement Cloud? (to set up Redwood version of OEC Outlook plugin)Summary: We're attempting to follow instructions from Oracle to upgrade to a newer version of an Oracle plugin in Outlook that creates contacts in Oracle Engagement Clou…
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How to remove Assignee, Contacts, Notes from Edit Task Layout in Activity object from redwood salesIn our current project, we do not assign a Contact to an Activity, and the Notes section is also not being used. As part of streamlining the user experience, we would li…
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Redwood-How to add dynamic mashup url with dynamic parameters in redwood in oracle sales cloud.Hi team, Our requirement is pass dynamic url with parameters in redwood. Dynamic URL(contact360) is consist of partynumber(from contact object) , branch(resource object)…
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how to get active quote details using REST API from fusion salesSummary: We are trying to fetch active quote details using REST API, is there any possibility?? Content (please ensure you mask any confidential information): Version (i…
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CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma…
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Video: CX Picker - Using Adaptive Search with DCL Field TemplatesCX Picker - Using Adaptive Search with DCL Field Templates: For Dynamic Choice List fields, that are in Adaptive Search (aka Workspace), you can use a powerful CX search…