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What is a "Setup User" in Oracle Engagement Cloud? (to set up Redwood version of OEC Outlook plugin)

in Sales 1 comment

Summary:

We're attempting to follow instructions from Oracle to upgrade to a newer version of an Oracle plugin in Outlook that creates contacts in Oracle Engagement Cloud.

We're trying to follow the documentation provided —



but are stuck on the first step.

Content (please ensure you mask any confidential information):


Step 1 of the Microsoft 365 for Oracle Sales Redwood UX documentation says "Sign in to the Sales application as a setup user." What exactly is a "setup user"?

We have some custom roles that we assign to our various Sales application users, to give them the access they need:

  • {Our company} Sales Administrator_JOB

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