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Sales
Discussion List
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How are "Log a Call" records Stored in RedwoodSummary: We're migrating to Redwood UI and can "Log a Call" from Opportunity or Contact and see the records in the Activities panel. However, when we go to Activities ob… -
Unable to access Manage Task Configurations for Customer Relationship ManagementWe are unable to access/open the Task 'Manage Task Configurations for Customer Relationship Management'. Whenever we click the Task, a new browser tab is redirected. But…
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how to bulk update the resource role in person recordAs part of employee conversion, we have created person record using hcm load. where we didnt get any option to input resource role for users. So after employee load how …
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HZ_LOCATIONS_ Audit table is not storing the cleansed address after loqate jobHello team, After running the loqate job the cleansed address is stored in HZ_LOCATIONS table but the same updates are not reflecting in HZ_LOCATIONS_ table even after e…
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Functioning of the Interviews DefinitiosHello community, nice to greet you I need help in understanding how interviews definitions work, I have been looking for documentation about it, but I can't find it, as … -
Data not inserted in HZ_CUST_ACCOUNTS & HZ_CUST_ACCOUNT_ROLESSummary: Hello I am creating a report using data model to get contacts for accounts in sales fusion application. But when i create an account from sales→Account tab and …
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How get all contacts linked to Account in groovy scriptSummary: In Accounts groovy script I want to get all the Contact's those are linked to it. Content (please ensure you mask any confidential information): Version (includ…
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In Oracle CX Sales how to lock access to the environmentSummary: We are looking to freeze access to the environment for non admin users. This is necessary to perform push some new implementations. I am looking to 'Lock' the s…
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How to remove Assignee, Contacts, Notes from Edit Task Layout in Activity object from redwood salesIn our current project, we do not assign a Contact to an Activity, and the Notes section is also not being used. As part of streamlining the user experience, we would li…
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Partner relationship management - Geographies covered functionalitySummary: Partner relationship management - Geographies covered functionality Content (please ensure you mask any confidential information): Partner relationship manageme… -
Dynamic Default value for Fixed Choice ListSummary: In Fusion CX sales, I have created a Fixed Choice List field in that I want to default the value based on the roles of the user. For Example:- Field Name Accoun…
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REST API or SOAP webservice for Customer creation and updateSummary: We have a requirement to create Customers and sometimes to update Customers in Oracle Fusion Cloud. Is there a REST API or SOAP webservice available for creatin…
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Redwood- How to add attachment field in edit page in Sales Lead Object.Summary: Hi Team, We need "attachment" field in edit page of lead object in redwood Ui. We have added out of box attachment field in rule set of edit layout but it is no…
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How to export accounts territoriesSummary: Is it possible to export all accounts with their territories? In Export Management there is the option for AccountTeam, but it's not exporting any territory. I'… -
Unable to update and primary address if it is a primary flag is true using rest APIHeader: Upsert-Mode : true Rest API: https://xxxx-test.fa.us1.oraclecloud.com/crmRestApi/resources/11.13.18.05/contacts/1148115/child/Address/ Payload: { "SourceSystem":…
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How can we add Opportunity smart action under lead in oracle redwood salesSummary: Hi Team, I want to add the "Add Opportunity" action under Leads in Oracle Redwood Sales. I have created a REST-based Smart Action, but nothing is appearing in t… -
Adaptive Search Query : MemberFunctionCodeIs there a way on adaptive search query to show the MemberFunctionCode of the Team Members? I don't see it on the fields available for Team Members. We need this to dist…
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how to update secondary Partner address to Account address in groovySummary: We have script to create Account when partner creates in system in same time we will add primary address also. Now we need to update secondary address also. how…
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how to add custom fields to Available Fields box in Configure Mass Update Fields regionSummary: I want to add custom fields to the Available Fields box in Configure Mass Update Fields region for a custom subject, how can I do that ? Content (please ensure …
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How to transfer contacts from one user to another user using mass transfer?I am trying to transfer the contacts of one user to another using Mass transfer but couldn't find the contact object in mass transfer. How to transfer the contacts using…
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How to Mass Delete Records in Oracle Sales Cloud?Summary: We have to Delete 8000+ SR records in Oracle Sales Cloud. Normally we have to delete a records through the action button (SUI) or use an automation file to do t…
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Sales Lead Mass Action - RetireSummary: Hi team, Is it possible to enable Retire for Sales Lead mass update? I don't see the option to turn it on in Smart Action. Thanks, Adam Content (please ensure y… -
Smart Action - Object function action is not showing any object functions for Activity object.Summary: Hi, I am trying to create a smart action based on object function for Activity object. On 'Action Details' page, the drop down for 'Object function action' does… -
Not able to see the data on Panels and subviews of child object of LeadSummary: Hi Team, We have created a child object on the Lead and written a before-insert Groovy script to generate a set of questions. We also created a panel and subvie…
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Video: Deploying the Extension to the PRODUCTION EnvironmentDeploying the Extension to the PRODUCTION Environment: Package and deploy the extension to the production enviroment (or any environment other than -TEST) From the Imple… -
Redwood-Product hierarchy in OOTB product fields of leadSummary: Hi Team, In classic UI while adding a product to opportunity revenue line, user is able to select the product group/product from product hierarchy. Could you pl…
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Data not showing correct values in HZ_LOCATIONS table for a particular person.Summary: Hi, I am creating a report for Longitude and Latitude using HZ_LOCATIONS table where I need data corresponding to HR_TABLES. But for 2 locations, HZ_LOCATIONS t…
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How to make images attached to custom object publically accessible in Oracle FusionI have a requirement that I working on for a client. I am a building a VBCS application in which one of the page will display products from "Products" object in fusion. …
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Can we have account merge feature enabled in Redwood account list page?Summary: Can we have account merge feature enabled in Redwood? Content (please ensure you mask any confidential information): We are completely live with redwood UI and …
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Custom field not available as workspace filterSummary: I created a custom Fixed choice field on the Opportunity object and made it searchable. I also enabled the new field to Display in UI in Configure Adaptive Sear…