Feature Kits
- CX Sales Mobile App for a Modern Mobile Experience
- Smart Lists for a Personalized Sales Experience!
- Actionable Infolets for effective and efficient task-based processes
- Use Access Groups to simplify access to segmented business data
- Office 365 Outlook Add-In for a Modern Inclusive CX Sales Experience
- Workspace for Fast and Easy Access to CX Sales and B2B Service!
- Import and Export Management for faster and easier data loading
- News Feed layout provides a fast home page and improved user experience
Sales
Discussion List
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How to download document from Team Center Application(Third Party Application)Summary: Our customer using Team center Application it is a third-Party application to store document. Currently customer using Licensee Application to download those do… -
How to use Get function to call Third party ApplicationSummary: please let me know how to use get function in groovy to calling from third party application Content (required): Version (include the version you are using, if …
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Can individual 'Update' Smart Actions be disabled?Summary: Content (required): I've configured my Opportunity update page which included adding some custom fields. I see my custom fields automatically get 'Update' Smart… -
How can I get a REST notification after completing an import activity?Summary: Content (required): I am testing create import activity service REST API to update accounts via API. An external API was registered which is located in OIC and … -
Deep link of order creation pageSummary: We need to create a mashup for creating order. Can you provide the deep link of order creation page.
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How to refresh all Opportunity Revenue lines even if one revenue line gets updated? Using GroovySummary: We want to refresh all the Opportunity revenue lines even if one revenue line gets updated using groovy Example for a given Opportunity there are 10 revenue lin…
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Unable to do auto save on URL source in Action or LinkSummary: We are using below script in Action and links. It will navigate to CPQ from OSC. Here we are using Type as Action and Source as URL Once we click on our Action(…
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How to get time zone based on ZIP code on Account UI Page ?Business wants to display TIME ZONE of an account based on its ZIPCODE from Address. So suppose a account Zip Code is 77219 for Address ( PO BOX 130548,HOUSTON, TEXAS HA…
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Is groovy script supported in next gen sales - redwoodSummary: Object triggers are not working in next gen sales - redwood Content (required): Hi all, I wrote one before update trigger in activity object and it is working a…
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Product group is dimmed in the Competitor UISummary Product group not shown for competitor So how we can show that and associate product group with competitorVersion 19D
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CDM contact merge issue - Merged contact not showing up on Accounts - contact subtabContent Here is a scenario: 1. I took 3 contacts with the same phone number, email and name but associated to different accounts 2. Did the merge 3. 3 contact got merged… -
Customer wants to create Sales Order from oracle B2B sales cloud Account.Summary: The customer want to create an order from oracle B2B Sales Cloud Account. They want to create order from Account details page like we are creating an opportunit…
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I would like what is available for CX and its integration with Artificial IntelligentI would like to know how CX is being integrated with artificial intelligence and what future CX products will have these characteristics. If you can please provide some …
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New Saved Search is not reflecting for All usersSummary: New Saved Search is not reflecting for All users Content (required): We tried to add a field to the Search Criteria for a custom object and Save it. This search…
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What is the DB Audit table name for Opportunity Object in CX Sales?Summary: What is the DB Audit table name for Opportunity Object in CX Sales? Content (required): Hello Team, I am looking for the Audit DB Table name for Opportunity ent… -
CX Sales Mobile App - Opportunity AssessmentsSummary: Opportunity Assessment feature in CX Sales Mobile app missing Content (required): We are looking to make use of the CX mobile app but there is one key feature i…
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Add in opportunity object the dynamic choice list Fields regarding ERP EntityIs it possible to add on opportunity object dynamic choice list field regarding ERP Entity? Customer Bill-to Customer Bill-to Site In subscription we have out the box th…
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How to update the default Relationship Role Default ValueSummary: is there a way we can change the default Relation role of an account (Organization) when adding new relationship value? in the contact object, there is a relati…
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Force user to use existing contact in systemSummary: Hi Team , I have enabled duplicate identification for contact and real time identification of duplicates. So when user tries to create a contact and system find…
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how to get the number of user licenses in oracle cx cloudSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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All product are seen in Dynamic LOV Field which are not added in Catalog too.Summary: All product are seen in Dynamic LOV Field which are not added in Catalog too. How to create a LOV Dynamic Field in Custom object of Product as to only view prod…
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Industry SIC code Classification CategoryWhat is the best practice on implementing and utilizing the 8 digit extended SIC codes ? Only the 1987 SIC (4 digit) option is available in the Classification Category.
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Page layout not working as expectedSummary: We are using two icons 'Procurement' and 'Authorization Requests' taking copy of opportunity object. We have to differentiate the details layout for both based …
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Need to get SiteuseId's from account address to opportunitySummary: We need SiteUsedId's from account address level. Under one single addresses there will be multiple site use id's. We need those id's. I have attached the screen…
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I can't see all the Lead Processing Activities submitted from Manage Lead Processing ActivitiesSummary: When we go to Manage Lead Processing Activities task we can't view any process only the processes submitted by my user. But the customer says they have a pair o…
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How to get exact response from REST API using groovy scriptHi, We are calling external REST Api from Oracle Sales cloud to post data into external system using groovy script. But not getting the exact response body into the resp…
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How to get the response error message while calling a webserviceSummary: I am hitting a third-party webservice from Oracle CX Sales. Whenever the third-party sends us the error message in the response body I have to read the response…
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How to update organization via apiSummary: We are working on automating processes and have the requirement to update 'Organization' information which sits in the hr_organization_information_f table. I ha…
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Can we set the URL field in Accounts > Profile to be a required field?Summary: Set URL Field in Accounts -> Profile to be required or at least show an error message when not populated? Content (required): We are trying to set the URL Field…
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How does Redwood UI impact custom objectsSummary: How does Redwood UI impact custom objects Content (required): We are transitioning from Workspace UI to Redwood UI. We do have a lots of Custom objects (Sales) …