Subscription Authoring
Discussion List
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Mass Update selected product lines in subscription managementSummary: I am using the mass update feature to make pricing and other attribute changes on multiple subscriptions but there is a requirement to update only selected prod…
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Payment method -credit card is not showing on subscription screenSummary: Payment method credit card is not showing on subscription screen .In Lookup able to see the value enabled. Do we need any steps to follow to visible ? Content (…Rehana Tadimerri 1 view 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Can we merge order lines from multiple sales orders into one subscriptionWe want to check if there is a provision to merge multiple sales orders into one subscription. Use case is: For upselling scenarios, if there are fulfillment involved fo…Debanjan Dey 12 views 2 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Rehana Tadimerri 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Included and extended warranty getting created in same subscription contractSummary: Hi team, We are creating a sales order with a line item 'A1' having included warranty 'W1' attached to it in PDH relationship and also adding extended warranty …Ankit Kumar Singh 21 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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How can I setup multiple active entitlement plan assignments for one subscription productSummary: There is a requirement to setup multiple active entitlement plan assignments for one subscription product. But system is allowing to activate only one at a time…Debanjan Dey 51 views 3 comments 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Question about Covered Level Type Party siteSummary: Functionality about Covered Level Type Party site on Coverage Subscription Content (please ensure you mask any confidential information): As per the documentati…Vineeth-Oracle 41 views 6 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to display item structure in SubscriptionHi All, Is it possible to display the bundle item structure on the Subscription. Ex: 1.0 Bundle Item 1.0.1. Free Item 1 1.0.2 Free Item 2 Kindly provide the details of c…Vijay_1110 31 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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SM order lines invoices should not be released to customers but just for Revenue ReognitionHi, Is there a mechanism using which we can restrict the SM Line Invoices not to get released to customers but just for revenue recognition. Maybe some kind of checkbox …SaurabhIRD 21 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Can two different subscriptions have a same subscription numberSummary: I want to know if it is possible to have same subscription number in two different subscriptions. One subscription is imported and other is generated automatica…
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Subscription Audit subtab is blankSummary: 'Audit' subtab at Subscription Header level is blank Content (please ensure you mask any confidential information): We need help to understand why the 'Audit' s…Buzz_123456 21 views 3 comments 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Subscription Stuck in Pending Approval without NotificationSummary: We duplicated a subscription, submitted it, status is 'Pending Approval'. But no notification is triggered. Can anyone please tell if anything is wrong in our a…
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If we don't submit Customer asset creation transaction in Reprocess install base updates,what happenSummary: If we don't select and submit Customer asset creation transaction in Reprocess install base updates, will it be automatically submitted and create included warr…
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Can approval process be implemented on Subscription Mass Update feature?Summary: Approval process need to be implemented on Subscription Mass Update feature Content (please ensure you mask any confidential information): We have a business re…Buzz_123456 11 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Groovy script for remaining amount to be billedSummary: Content (please ensure you mask any confidential information): Hi all, We need to derive the total remaining amount to be billed of a subscription and send this…Andreea Palacian 22 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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what is mean by Entitlement Type in Oracle Subscription ManagementWhat is mean by entitlement type given in list of values, HR Service Request Internal Service Request Subscription Entitlement
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Included Warranty using REST APISummary: Can Included Warranty be created using REST APIs Content (please ensure you mask any confidential information): We have the configurations done to automatically…Vineeth-Oracle 31 views 4 comments 0 points Most recent by Noorfatima Inamdar Subscription Management
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How to enter serial for asset in Subscription and best practiceSummary: We reimplementing stand alone Subscription module. However we need to create asset with serial number for association. We are using REST API to create the asset…Sam Samaddar 61 views 6 comments 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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once the subscription is duplicated can we find original subscription reference in theduplicated oneSummary: XYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and origi…Akhila.Allagadda 21 views 2 comments 0 points Most recent by Akhila.Allagadda Subscription Management
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Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on …
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different warranty duration of same product for different customersSummary: Customer has a requirement, to create the orders from CPQ, where the included warranty durations needs to be selective. as they negotiate customer by customer f…
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In Algorithm get First Day of Next Month from a DateSummary: Through 'Subscription Management and Order Management Integration' algorithm need to get First Day of Next Month from Customer Acceptance Date on sales order li…
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How to transfer an Installed base asset from one BU to another?Summary: How to transfer an Installed base asset from one BU to another, where Included Warranty Subscription is associated with that? Content (please ensure you mask an…Buzz_123456 11 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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Service(Subscription) start date override based on hardware shipment date using OM to SM IntegrationSummary: Hi Team, We have a requirement to align subscription (Service start date) based on hardware shipment date and some other attributes from the corresponding order…Abhishek Patodi 42 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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How to extend the header end date on an active subscription?We are looking for an option to extend the end date on header level in an active subscription, without amending the products.
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Service mappings for Subscription to AR DFF not working for Penalty invoicesSummary: Content (please ensure you mask any confidential information): Hi, We have a situation where we want to send different DFFs to AR from subscription management a…Andreea Palacian 21 views 2 comments 0 points Most recent by Andreea Palacian Subscription Management
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How to add values to the LOV of price adjustment Reason in the Subscription Mgmt.As shown below Reason LOV doesn't have any value. can you please share the configuration Name to add the values in It There is no separate task similar to Cancellation a…SaurabhIRD 21 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Do we need to register CPQ as the pricing application in OSS_PRICING_APPLICATION in Fusion?Summary: We're currently in the process of setting up CPQ-OSS integration and do not have Order Management within our implementation scope. Based on the documents we hav…
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How can one find the Account Number and Bill-to Site Use ID via API in order to create subscriptionsSummary: To create a subscription via REST API, one needs to include the Account Number, Party ID, and Bill-to Site Use ID. The Party ID can be found with the Get an Acc…AAnderson-Oracle 292 views 3 comments 0 points Most recent by Daniel Bossier-Oracle Subscription Management