Credit Memo for Usage Settlement in Oracle Subscription Management
Hello,
We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect
- if the usage is more than estimate then a new invoice must be generated (for the difference in amount) - This works fine.
- However if the usage is less than the estimate, we expect that for the difference, a credit memo must be generated.
However we are not able to generate a credit memo.
The system calculates the true-up with the diference correctly (and the amount is negative since the usage is less than estimate). But it is not generating a credit memo, it is generating a invoice again with a negative amount. (The transaction Class is Invoice instead of Credit Memo).
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