Subscription Authoring
Discussion List
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How to initiate customer asset transfer in Included warrantySummary: Once Item A is shipped ,Included warranty is created for Customer A. When we transferred the Install Base Asset of Item A to Customer B, we didn't get customer …Shahul 71 views 3 comments 0 points Most recent by Dayanand S Biradar-Oracle Subscription Management -
Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
Is it possible to copy subscription contracts across Business Units?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Delay Included Warranty creation till System acceptance testingSummary: Delay Included Warranty creation till System acceptance testing Content (please ensure you mask any confidential information): We have this requirement of delay…
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How to adjust Included Warranty duration based on specific business driven conditions?Summary: Need to adjust Included Warranty duration based on specific business driven conditions. Content (required): We are having a business requirement to establish th…
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Import Subscriptions without bill linesSummary: Import Subscriptions without bill lines Content (required): We want to create the subscription without bill lines and import the bill lines manually. As per the…
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Is there any way to schedule preventive maintenance for an asset from subscription management ?Summary: As part of service contract, client wants to capture the information related to Preventive Maintenance(PM) and also automatic scheduling of PM for the IB assets…
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How to Determine which Supplier Tables are included in which SubscriptionsHello, I am inquiring on how to figure out how to determine which Supplier Tables are included in which subscriptions our company has purchased. I am attaching a link to…
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How to set prefix value dynamically in subscription profile based on legal entitySummary: Hi, Right now, we have a subscription profile setup in our instance and the same profile is being used by multiple legal entities like US, Canada. Just want to …VishnuVardhan_Technical_Consultant 21 views 1 comment 0 points Most recent by Buzz_12345 Subscription Management
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How to push Subscription and Subscription product changes to third party tool using business event?Summary: As per the requirement we need to push Subscription and Subscription product changes to third party tool. We would like to achieve by using business event. We a…
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How to override customer site in subscription management for billing with different customer siteSubscription is created with customer OSR 123, however the requirement is that the billing in AR should go to the customer with OSR 456. We've found that passing the ORI…
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Remove duplicate records in a REST API callSummary: Remove duplicate records in a REST API call Content (required): Remove duplicate records in a REST API call. We are using below Get Covered Levels get call and …
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Subscription Contact Import ErrorSummary: Receiving below error while importing subscription contact An error occurred during the data import. Details: This error occurred while importing data: Attribut…raju penmetsa 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t…Sam Samaddar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Is it possible to have Standard Coverage for an item with Sales Product Type as Subscription?Summary: Customer offers standard support (via Service Cloud) for Subscriptions but PIM setups have Standard Coverage field disabled when Sales Product Type is selected …Vamika Sharma 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Is it possible to copy selective lines from original contract while duplicating a Sub. Contract?Summary: User wants to control which selected lines are copied over while duplicating the contract. Content (required): Version (include the version you are using, if ap…Vamika Sharma 1 view 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Is there a possibility to tag accounts (accounting accounts) on the subscription products?Summary: Is there a possibility to tag accounts (accounting accounts/accounting codes) on the subscription products/charges setup within Subscription to ensure we have t…Akhilesh Nathwani 11 views 2 comments 0 points Most recent by Akhilesh Nathwani Subscription Management -
Is it possible to cascade manual updates to contract attributes from Header to Line level?Summary: Any manual updates to contract attributes like dates and term/duration to be automatically cascaded to all the contract lines/sublines. Content (required): Vers…Vamika Sharma 2 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Email History for subscriptionsSummary: Email History for subscriptions Content (required): We are using the Action --> Email option to send email of subscription template with PDF attachments to cust…
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How to update customer in Subscription Management?Summary: We have subscriptions for multiple customer. But those customer got merged with another customer and new customer needs to get updated in the subscription. So w…
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Email notification on Subscription ActivationSummary: We want to send email notification to subscription contact once the subscription activated. Content (required): Once the subscription is activated, we want the …
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Trying to Fetch Subscription Product Custom Collection attribute detailsSummary: We have created a Custom Collection at subscription Product having customer contact and Email address. We are trying to find out the backend table where these v…
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Sai Charitha Chelamkuri 41 views 2 comments 1 point Most recent by Sai Charitha Chelamkuri Subscription Management
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How to handle included warranty based on usageHello, As of now, included warranty subscriptions can be created from Sales order shipment. We provide warranty tenure at item level and the subscription line would be f…BhargavVavilala 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to reopen a closed subscription in subscription managementSummary: How to reopen a closed subscription in subscription management Content (required): User has closed a subscription accidentally by Actions>Close>Input Date. Is i…
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How to carry the custom attribute value to the autorenewed contract in SMC.Summary: Need to carry over the value of a custom attribute to the autorenewed contract in SMC. Content (required): Ex: There is a custom attribute Quote Number on the c…rkbytes 11 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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credit memo generated Automatically for a Active SubscriptionSummary: For A active subscriptions , for a Specific Line Credit Memo got Created Automatically and Line value shows 0 , Additionnally 1.This specific line is not interf…venkatesh ravi 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Restrict user assigned to one Business unit from accessing data of another Business unitSummary: Is there a way we can restrict the user of one business unit from accessing the data of another business unit? From example the subscriptions that are created i…Anjani Tripathi 81 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Kopanathi Mahendra 1 view 1 comment 1 point Most recent by Víctor-Support-Oracle Subscription Management