Subscription Authoring
Discussion List
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Ship to Site from Other Business UnitWe have a use case where Customer from USA BU will buy a subscription product and ship this to a site tagged to Asia BU. Now, we have to create the subscription is USA B… -
How to add custom fields in Subscription Management OTBI/Subject AreaUnder Subscription Management-Subscriptions real time I am trying to add Order number, Product Number, Product Line Number and a custom field opened on SM Product Level …
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For multiple BU, multiple times implementation project for subscription management setup required ?Hi everyone, Our business for client is under BU - ABC and the current subscription management implementation is live and working fine. Under Define Business Unit for Sa…
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Currency in Included Warranty Subscription ContractsSummary: Logic for deriving Currency in Included Warranty Contracts Content (please ensure you mask any confidential information): Hello, We would like to know from wher…
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Any way to amend the multiple extended Warranty programaticallySummary: Any way to amend the multiple extended Warranty programatically Content (please ensure you mask any confidential information): Our customer has a requirement, t…
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how to create extended warranties from order management in draft StatusSummary: Content (please ensure you mask any confidential information): how to create extended warranties from order management in draft Status Our customer has requirem…Cnayyar-Oracle 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Approval setupSummary BPMContent Hi, Do we have any document on how to configure approval/BPM for OSS? Also, I don't see 'Submit for Approval' action on subscription detail page like … -
How can we pass override credit amount during terminating subscription via sales orderSummary: We are terminating subscriptions via sales order RMA as we are using integrated order management with subscriptions. We need to pass override credit amount duri…
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subscriptionwe need to add Entity initials in subscription reference number. currently its a number without having the Legal Entity value.Akhila.Allagadda 31 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Seeded role Enterprise Contract Administrator automatically grants access to our Canada BUHi everyone, We have noticed that when adding the following seeded role : Enterprise Contract Administrator (ORA_OKC_ENTERPRISE_CONTRACT_ADMINISTRATOR_JOB) to ANY user, …MarkH. 41 views 3 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 121 views 15 comments 0 points Most recent by Jonatan Molossi Subscription Management -
How to Extend Subscription by 90 days in Subscription Event ModelSummary: Hello Oracle Team, We have a requirement to keep the Subscription status as active for 90 days(grace period) after the subscription has expired. The "Update Sub…Radha_008 31 views 2 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to migrate billing information from Cloud Subscription to Oracle EBS without OIC middlewareSummary: We are using subscription cloud and generating billing event in cloud. We need to migrate these billing data to push to EBS AR interface table with the use of a… -
How to trigger approval workflow when a subscription line is closed?Summary: We would like to configure an approval workflow to trigger when a subscription line is closed, however, current functionality is the line goes straight to close…nescrivag 3 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Rmcs Contract is getting created after running the discard process also.Summary: One is a contract that was imported from Subscriptions, and when we closed the Subscription it did not seem to flow through to RMCS - it still generated an entr…Akhila.Allagadda 15 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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contract getting created after running discard process without having the subscriptionSummary: RMCS contract that was not created from a Subscription. It was migrated into Oracle Fusion RMCS directly because all of the billing had been complete at the tim…Akhila.Allagadda 11 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Subscription with Progressive Usage Quantity over a period of timeSummary We want to create a subscription for three years. The usage allowed for each of the years is fixedContent Create a subscription for three years. For year 1: Usag…Mitul Koya-258347 29 views 5 comments 1 point Most recent by Akhilesh Nathwani Subscription Management
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What tables to use for reporting on coverage and entitlements?Summary: I'm trying to report on the coverage and entitlements allocated against a product line but cannot identify the appropriate tables and joins Content (please ensu…Eain Cathcart-Oracle 33 views 2 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management
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How to initiate customer asset transfer in Included warrantySummary: Once Item A is shipped ,Included warranty is created for Customer A. When we transferred the Install Base Asset of Item A to Customer B, we didn't get customer …Shahul 71 views 3 comments 0 points Most recent by Dayanand S Biradar-Oracle Subscription Management
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Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
Is it possible to copy subscription contracts across Business Units?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Delay Included Warranty creation till System acceptance testingSummary: Delay Included Warranty creation till System acceptance testing Content (please ensure you mask any confidential information): We have this requirement of delay…
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How to adjust Included Warranty duration based on specific business driven conditions?Summary: Need to adjust Included Warranty duration based on specific business driven conditions. Content (required): We are having a business requirement to establish th…
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Import Subscriptions without bill linesSummary: Import Subscriptions without bill lines Content (required): We want to create the subscription without bill lines and import the bill lines manually. As per the…
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Is there any way to schedule preventive maintenance for an asset from subscription management ?Summary: As part of service contract, client wants to capture the information related to Preventive Maintenance(PM) and also automatic scheduling of PM for the IB assets…
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How to Determine which Supplier Tables are included in which SubscriptionsHello, I am inquiring on how to figure out how to determine which Supplier Tables are included in which subscriptions our company has purchased. I am attaching a link to…
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How to set prefix value dynamically in subscription profile based on legal entitySummary: Hi, Right now, we have a subscription profile setup in our instance and the same profile is being used by multiple legal entities like US, Canada. Just want to …VishnuVardhan_Technical_Consultant 21 views 1 comment 0 points Most recent by Buzz_12345 Subscription Management
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How to push Subscription and Subscription product changes to third party tool using business event?Summary: As per the requirement we need to push Subscription and Subscription product changes to third party tool. We would like to achieve by using business event. We a…
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How to override customer site in subscription management for billing with different customer siteSubscription is created with customer OSR 123, however the requirement is that the billing in AR should go to the customer with OSR 456. We've found that passing the ORI…
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Remove duplicate records in a REST API callSummary: Remove duplicate records in a REST API call Content (required): Remove duplicate records in a REST API call. We are using below Get Covered Levels get call and …