You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Configure Oracle Subscription Management SLA to Avoid Prior Period Billing

in Subscription Management 1 comment

Question: How to Configure Oracle Subscription Management SLA to Avoid Prior Period Billing?

Details:
We created a Service Level Agreement (SLA) in Oracle Subscription Management with a start date of October 2023, but we are only configuring the contract now, in October 2024. We have already billed the past 12 months manually in the system on a monthly basis.

When we now create the subscription, it generates invoices for the prior 12 months, even though we’ve adjusted the amounts to zero for those periods. However, the system still requires prior periods to be open in order to process these zero-amount invoices. Since reopening the prior periods isn’t an option, is there a way to configure the subscription to avoid billing for the past 12 months and only generate invoices for the current and future periods?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!