Category 367
Discussion List
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How to put a hold at the line level for specific product lines and be able to bill the other lines?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: User needs to update the status at the product line for Subscripti…Ed Gomez-Support-Oracle 4 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Use case for associate asset in subscriptionsSummary: If we are adding an associate asset to the subscription product, can it be used for coverage adjustments in field service or Depot Repair? Also we noticed that … -
Is there a quotation process in Subscriptions?**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: Is it possible to create a quotation having a negotiation with cus…Oscar Milan-Support-Oracle 3 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management -
How to retrieve the Subscription Products Associated Assets through Groovy Script?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: We would like to retrieve the Subscription Products Associated Ass…Ofelia Vez-Support-Oracle 13 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Is there a restriction to delete associate asset record for a closed product line?Summary: Hi All, We are not able to delete the associate asset record on a closed product line. is this a standard functionality? Please help. Content (required): Versio…Abhishek Nirgudkar 12 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to migrate custom roles from one POD to other?**This post was created as part of a How to Service Request (SR)** Version : 23 A Summary: We have many custom roles defined and tested in lower instance. We would like …Varun Malhotra-Support-Oracle 22 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to check if a subscription has been renewed or notSummary: How to check if a subscription has been renewed or not Content (required): How to check if a subscription has been renewed or not Version (include the version y…
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How can we change the subscription number of a renewed subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: We need to have the Original Subscription number with a …Víctor-Support-Oracle 12 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management -
Can we have different amount to be billed to customers based on milestones for a warranty product?Summary: In current system, if we generate billing schedule for a one time charge product (Enabled periodic billing) , billing will be generated based on the billing fre…
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Can OSS run with LE & BU and without ledger?Summary: In my use case, I can only establish Legal Entity and Business Unit, and Ledger (COA, Calendar, etc.) will be established in a few years down the road. OSS need…Adam Liu 22 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
Can we have Included warranty of different duration for same item based on customers?Summary: Use case : Product 'A' is sold with a 2 years warranty for Customer 'XYZ' Same Product 'A' is sold with 3 years warranty for Customer 'ABC' For the above case, …
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Subscription Header Status Active and one of the line status in Under AmendmentSummary: Hi All, We observed one strange behavior, customer did amend a line and activate it. Amendment effective date is in future. As a standard behavior line status s…Abhishek Nirgudkar 13 views 4 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Why do we have subscription header closed and lines in active statuses?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Why do we have subscription header closed and lines in active stat…Arturo Macias-Support-Oracle 2 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Could not find any video-based training for Oracle Subscription ManagementSummary: Couldn't find any video-based training for Oracle Subscription Management Content (required): I'm trying to learn subscription management but can't find any vid…Manohar-ACS-Oracle 62 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Bill immediately for future-dated service contractSummary: Hi, Can you help to validate how to achieve the following use case? Have a service contract created for future dates with one time charge start date: 2024/1/1 e…
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How to avoid subscription numbering skipping large numbers ?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to avoid subscription numbering skipping large numbers ? Suppo…Arturo Macias-Support-Oracle 12 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How to copy one value from a custom field in Accounts to Subscription Management**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: We are trying to copy a value from one custom field in the 'Accoun…Oscar Milan-Support-Oracle 34 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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How can we change the date format in Invoice textSummary: Hi All, Is there any way where we can change the invoice text date format. We are putting Bill TO and Bill From date but based on region we need to change the d…Abhishek Nirgudkar 22 views 5 comments 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix ConfigurationSummary: What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix Configuration Content (required): Can any one share documentation references…BK1679 2 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Is there any way to track the deletion of a subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.23.01.0 Summary of the question: After the deletion of a subscription, there is no update…Víctor-Support-Oracle 22 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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How to enable Extensible attributes on Meter readings ?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to enable Extensible attributes on Meter readings used on subs…Arturo Macias-Support-Oracle 12 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Is there a way to initiate BPM approval process for certain actions in SMCSummary: The business would like to initiate an approval for update of certain fields like payment term , is it possible to implement a BPM approval flow for this? Conte…
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Can we customise Billing Cycle ?Summary: Can we Customize the EndDate of the Billing Cycle ? Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code s…Noorfatima Inamdar 22 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How can users get access to the Cloud Applications Learning Subscription training?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: As part of our Partner Subscription, would like to have access to …Ed Gomez-Support-Oracle 2 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Payment Gateway - support Credit Card customerSummary: Where can I found the documentation for the OSM to support credit card customer and using the payment gateway in Oracle fusion? Content (required): Version (inc… -
Is it possible to see the emails sent by a workflow task?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Is there a way to see the box of sent emails that were p…Víctor-Support-Oracle 13 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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How do you change the sequence value for Subscription numbers?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How do you change the sequence value for Subscription numbers?Oscar Milan-Support-Oracle 2 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Automatically Extend Subscription Term - Suspend/ResumeSummary: If we are Suspending or Resuming Subscription using REST API then how can we extend Subscription Term for the Suspended period using REST API. Content (required…Shishir Sopariwala 23 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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SQL to get Subscription Rule. Mapping of Subscription Profile with BUSummary: Hi team, We have a requirement to create the Subscription based on API. Please let us know how can we get the subscription profile name. Is this stored in datab…Abhishek Nirgudkar 32 views 1 comment 0 points Most recent by Anil Fogat-Oracle Subscription Management
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Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …Abhishek Nirgudkar 22 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management