Category 367
Discussion List
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Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t… -
GET REST API For Installed Base AssetsSummary: We are calling GET multiple assets API from the CRM pillar crmRestApi/resources/11.13.18.05/assets, but it is not returning any output. Then did some research o…
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Asset is getting created in CSE_Assets_B table in SCM pillarSummary: We created asset in subscription and it is showing up in the CSE_Assets_B table which is part of the SCM pillar. We then trying to get the asset data with a Get…
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Open Subscriptions Conversion (Point in Time Conversion)Summary: Has anyone performed Open subscriptions conversion & migration, which are in various points in time and some billing is also done. Content (required): Since the… -
Is it possible to have Standard Coverage for an item with Sales Product Type as Subscription?Summary: Customer offers standard support (via Service Cloud) for Subscriptions but PIM setups have Standard Coverage field disabled when Sales Product Type is selected …Vamika Sharma 5 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Is it possible to copy selective lines from original contract while duplicating a Sub. Contract?Summary: User wants to control which selected lines are copied over while duplicating the contract. Content (required): Version (include the version you are using, if ap…Vamika Sharma 6 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Is there a possibility to tag accounts (accounting accounts) on the subscription products?Summary: Is there a possibility to tag accounts (accounting accounts/accounting codes) on the subscription products/charges setup within Subscription to ensure we have t…Akhilesh Nathwani 4 views 2 comments 0 points Most recent by Akhilesh Nathwani Subscription Management -
How can you recognize revenue on a monthly basis if the billing is on a quarterly basis?Summary: We have a requirement where the customer needs to recognize revenue on a monthly basis, but invoice on a quarterly basis. Following are the charge specifics: 1)…Akhilesh Nathwani 14 views 4 comments 0 points Most recent by Akhilesh Nathwani Subscription Management
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Is it possible to copy subscription contracts across Business Units?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Vamika Sharma 4 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Is it possible to cascade manual updates to contract attributes from Header to Line level?Summary: Any manual updates to contract attributes like dates and term/duration to be automatically cascaded to all the contract lines/sublines. Content (required): Vers…Vamika Sharma 2 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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How to troubleshoot errors in "Manage Subscriptions Using Order Management Transactions"Hi, When we process Subscription records from OM, we get below error message in the log file: Is there any documentation/ support KB note available to troubleshoot these…
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Is it possible to do a quantity based credit for usage?Summary: Is it possible to do a quantity based credit for usage or alternatively, how do we reduce the value of the revenue recognised via revenue management? Content (r…Eain Cathcart-Oracle 2 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Dff value not being sent to Credit MemoSummary: we have requirement for sending value of Dffs to credit memo for which I have published the below algorithm if(BillLines.TrxClass_Custom=='INV') { ARInterface.i…Noorfatima Inamdar 5 views 0 comments 0 points Started by Noorfatima Inamdar Subscription Management
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Email History for subscriptionsSummary: Email History for subscriptions Content (required): We are using the Action --> Email option to send email of subscription template with PDF attachments to cust…
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How to have prepayment for a subscription in oracleSummary: We have a business situation that even though the contract is for a full year, with monthly installments - customer is paying upfront full amount for the whole … -
How to update customer in Subscription Management?Summary: We have subscriptions for multiple customer. But those customer got merged with another customer and new customer needs to get updated in the subscription. So w…
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Email notification on Subscription ActivationSummary: We want to send email notification to subscription contact once the subscription activated. Content (required): Once the subscription is activated, we want the …
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Trying to Fetch Subscription Product Custom Collection attribute detailsSummary: We have created a Custom Collection at subscription Product having customer contact and Email address. We are trying to find out the backend table where these v…
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Sai Charitha Chelamkuri 31 views 2 comments 1 point Most recent by Sai Charitha Chelamkuri Subscription Management
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How to handle included warranty based on usageHello, As of now, included warranty subscriptions can be created from Sales order shipment. We provide warranty tenure at item level and the subscription line would be f…BhargavVavilala 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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usage billing interface dateSummary: We have a product with a usage based charge, which is bill quarterly- we need to have the AR Invoice for that QTR period to be on the last day of that Q Content…Michal Shaked 11 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to switch off the notification email, confirming activation of subscription.Summary: Activation Notification switsching off Content (required): How to switch off the notification email, confirming activation of subscription?Thanks Version (inclu…Elena O 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to add Coverage Adjustment Line details on Subscription Preview Template?Summary: Feasibility check of adding Coverage Adjustment Line details on Subscription Preview Template. Content (required): Oracle provides a standard subscription previ…
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How to update product price change (amend) across customers/subscriptionsSummary: Mass updating of price or adjusting a price on existing active termed and evergreen subscriptions. Content (required): We have a product weekly recurring charge… -
UI Configuration: Add ProductSummary: UI configuration: The customer name should be shown by "Add Product". Content (required): By "Add Product" or "Amend Product" it is necessary to see the name of…Elena O 12 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Not able to see the Sequence and Period for Billing Schedule in SubscriptionSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Cnayyar-Oracle 11 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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How to Bulk update custom fields under Products for the existing open Subscription ordersSummary: Is there a way we can update the custom fields under Products in Subscription Mgmt. Content (required): see above Version (include the version you are using, if…SaurabhIRD 21 views 1 comment 1 point Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to reopen a closed subscription in subscription managementSummary: How to reopen a closed subscription in subscription management Content (required): User has closed a subscription accidentally by Actions>Close>Input Date. Is i…
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How To Send Subscription Product Tiered Pricing Information To AR?Summary: How To Send Subscription Product Tiered Pricing Information To AR Content (required): We have implemented Tiered base pricing and we need to send Tired level pr…