Category 367
Discussion List
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How do users make updates Meter Definition Templates from Subcription Configuration**This post was created as part of a How to Service Request (SR Release: [22B] Summary of the question: Currently under the Subscription Configuration area, users can on…Ed_G-Support-Oracle 3 views 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management -
How To Add Renewal Type at Subscription Product level auditing------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the ques… -
Charge Periodicity - How does this function ?Summary: Charge periodicity or Subscription Product Duration is the number of Periods in a Billing Summary. How does this work with integration? Does this depend on the …
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Can we Import excel to update the Usage?Summary: Hi All, We have a requirement where customer is having excel with usage data. Can we import excel which can update the usage data for subscription lines? Conten… -
How to Configure Subscription Line Items (Products) to skip by 10We Need the Subscription Product to skip the count by 10 or 100 whenever a new product item is created under the Subscription. How is this achievable? Currently, we are …
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Unable to add new Business Unit using Subscription rulesSummary: Trying to add a new Business Unit in subscription rules setup and not able to see the newly created BU. How to add the BU to the subscription rule any idea? Con…BK1679 11 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Discounts added in Coverage is not getting sync to B2B Parts Detail ScreenSummary: Hi All, We have given discount to Customer Support (Business Process) which link to Customer Part Shipment Service Activity Code. For an Extended Warranty Subsc…Abhishek Nirgudkar 11 views 4 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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New Updated Price is not reflecting on the Subscription for which Pricing Term is EnabledSummary: We have a Subscription for which the Pricing Term has been Enabled Pricing Method: Reprice Term: 1 Day The day the Subscription was created the price was 5. But…Guru Raghavendra 52 views 24 comments 0 points Most recent by Jacob Kuruvilla-Oracle Subscription Management
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Is there any standard field on Subscription UI using to capture PO Number and Project Number?**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Is there any standard field on Subscription UI using to capture …Ed_G-Support-Oracle 1 view 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management
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How it work withhold sending billing information when user have the flag set to true already**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The following feature is added as part of 22B as per the release n…Alexandra Rabaea-Support-Oracle 12 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Re-priceSummary: Is there a way to reprice(Pricing Method - Reprice) an active subscription(evergreen contracts or termed line) at the end of the pricing term? Content (required…User_R4RQI 11 views 6 comments 0 points Most recent by Jacob Kuruvilla-Oracle Subscription Management
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Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m…
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How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques…Ed_G-Support-Oracle 1 view 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management
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Possibilities to update price of all affected contracts, when a product price is changed at SCMSummary: When Price changes for an item in SCM, client wants to have that changed for all contracts (including active ones) automatically. What are the possibilities we … -
We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version … -
Is it possible to import Subscription with Child Entities together?Summary: Looking to import a Subscription with all child entities in a single import Header, Product, SubscriptionContact, SubscriptionParty etc Content (required): Can …Guru Raghavendra 11 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management
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Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed_G-Support-Oracle 11 views 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management
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Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …
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Bill Lines to be sent to AR on 15th of Previous Month (Interface Date)Summary: We currently have requirement to set Interface date to 15th of Previous Month. So for Billing for 01-Jun-2022 to 30-Jun-2022, Interface date should be 15-May-20…Shishir Sopariwala 2 views 3 comments 0 points Most recent by Shishir Sopariwala Subscription Management
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How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…Ed_G-Support-Oracle 1 view 1 comment 0 points Most recent by Ed_G-Support-Oracle Subscription Management
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What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix ConfigurationSummary: What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix Configuration Content (required): Can any one share documentation references…
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How to modify/amend Billing Frequency of Active Subscription**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: User wants to modify/amend Billing Frequency of Active Subscriptio…Alexandra Rabaea-Support-Oracle 15 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Billing records are interfaced but Invoice is not getting generated.Summary: Hi, I am trying to generate the Invoice from subscription. I have run the required ESS job and the eligible billing records are interfaced bu Invoice is not gen…Abhishek Nirgudkar 21 views 4 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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How to get Subscription Supporting Document details from table?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: Which table and column has the details about the Subscription Supp…Prabhudass-Oracle 21 views 1 comment 0 points Most recent by Prabhudass-Oracle Subscription Management
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Why is Billing account and Bill-to Site not defaulting from Customer Master?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: In the past billing account and bill to site were defaulting from …Claudiu Mindruta-Support-Oracle 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How the TRX_DATE Will be Calculated while interfacing Bill Lines to AR?Summary: How the TRX_DATE on RA_INTERFACE_LINES_ALL table is calculated? is it based on the interface date? Or based on when the ESS job (Send Subscription Billing Infor…Nilesh D.-Oracle 11 views 1 comment 0 points Most recent by Nilesh D.-Oracle Subscription Management
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Unable to find Import and Export Management in ToolsSummary: I can still see the old file import / export option but cannot find the new Import and Export management under tools. I have verified the profile option and it …
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Reprocess Order Management Transactions , what is the logic behind this process.Summary: Reprocess Order Management Transactions what is the need for this job in OSM? What is the business process flow , can someone explain this. I could not find any…
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Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…Guru Raghavendra 11 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management