Category 367
Discussion List
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subscription product charge adjustmentSummary Content (required): Can we import Subscription Product Charge Adjustment Object? I'm not able to find it in Import objects in Import Management. Version (include…Thula Sahithi 1 view 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management -
Send bill lines to receivables when subscription product is in active status.Summary: Subscription is in Draft status but subscription product is in Active status. We send the bill line to receivables at product level but interfaced flag is still…
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Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not… -
Can we activate subscription products and keep subscription in draft status.Summary: Content (required): Is there way to activate only desired subscription products and keep the subscription in draft status? Version (include the version you are …
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Prevent Billing schedules to bill based on certain conditions (not using Bill Hold)Summary: While Bill hold is a standard feature, there are circumstances where you need to prevent a particular billing schedule from billing, based on certain criteria. …Taheri 11 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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To reprice and generate billing for full period which all attributes should check in FBDISummary: Hi, I want to reprice and generate billing schedule for full period for subscriptions that are being loaded via FBDI template. In SubscriptionProduct csv we hav…Abhishek Nirgudkar 21 views 3 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Reprice Subscription REST API is not working for all SubscriptionsSummary: I am using REST API to reprice subscription. It works for some of the subscriptions but for a large set of subscriptions Postman is giving 400 Bad Request error…ThisIsRT-Oracle 22 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on … -
Re-priceSummary: Is there a way to reprice(Pricing Method - Reprice) an active subscription(evergreen contracts or termed line) at the end of the pricing term? Content (required…
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Are there other methods for Subscription conversions other than using Import Management / REST API?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: Is there are any other methods for importing/exporting Subscript…Ed Gomez-Support-Oracle 11 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Not able to fetch pricing if Subscription term is in 'Days' and pricing UOM is YearSummary: Hi All, I have configured the subscription product with UOM as Year. Pricing I have added monthly recurring charges. When the subscription term is in days, the …Abhishek Nirgudkar 1 view 3 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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Subscriptions-AR: Can we use a custom AR Transaction SourceSummary: Can we use a custom AR Transation Source to import invocies from Subscriptions module Content (required): Currently, we do have a standard Transaction Source OR…NiranjanPuvvada 1 view 2 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Conflicting Job RolesSummary: We have a few custom roles defined using the standard subscription specialist role and some of them when combined together conflict with user access. Content (r…Niladri.Biswas 11 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Does Resource Hierarchy affect the logged in user Subscription Data VisibilitySummary: Resource Hierarchy: Does the Resource hierarchy - rollup data visibility in Subscription. As per our understanding, the Logged in user will be associated with R…Guru Raghavendra 1 view 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How can we rate usage via excel importSummary: Hi All, We have updated the usage quantity via excel upload, but the usage is not getting rated after import. We have defined the tiered pricing in price list a…Abhishek Nirgudkar 11 views 2 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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22B feature - UPDATE WARRANTY EFFECTIVITY BASED ON ASSET INSTALLATION DATESummary: I noticed that the effective dates (start date, end date) are updated based on the asset installed date on covered level, but the end date is not updated for su… -
Reprocess Installed Base Updates Errors OutSummary: If IB asset is created from Manage Asset or REST API, reprocess IB update always errors out with this - The covered asset can't be updated because the record is…Adam Liu 11 views 5 comments 0 points Most recent by Walter Pajaro-Support-Oracle Subscription Management
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What is the API for Create , Amend , Renew and Terminate subscription ?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Does OSS utilize similar functionality within OSS , that can be le…Arturo Macias-Support-Oracle 24 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Why does the Subscription status change to Under Amendment instead of Draft**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Why does the Subscription status change to Under Amendment inste…Ed Gomez-Support-Oracle 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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Is there a technical limitation to the number of non standard coverages that can be defined?Release: 22B Summary: We are amending the standard coverage's for product lines in Subscription to non-standard coverage's wherever there is a necessity for minor change…Yakkala Sravan Kumar-Oracle 1 view 1 comment 0 points Most recent by Yakkala Sravan Kumar-Oracle Subscription Management
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Error: Duplicating SubscriptionSummary: Hi All, We are getting below error while duplicating the subscription. Please suggest what could be the reason for this. Regards, Abhi Content (required): Versi…Abhishek Nirgudkar 11 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is there an update to when the OSS to RMCS integration will be fixed for Imported SubscriptionsSummary: Based on the current MOSC doc "Imported Subscription Management (OSS) Contracts Not Flowing To RMCS (Doc ID 2808058.1)", a systematic defect has been discovered…Nick De_Louise 22 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Sequence of steps to import subscriptionsSummary: We are in process of implementing OSS and as part of the project we are planning to convert legacy data to Oracle. Can someone outline sequence of steps and tem…
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Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …BK1679 12 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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How to Update Classification Code in Under Amendment Subscription?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: When we create subscription. We need to enter the tax classificati…Nilesh Deshpande-Support-Oracle 11 views 5 comments 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Usage Quantity update on Bill Lines after the bill lines have been invoicedScenario: We have a Usage Product item associated with the subscription, we have received a quantity for the usage and it has been interfaced to AR. After which we have …
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How does item specification 'Service Duration Type = Variable' works for inscluded warranty?Summary: Hi All, We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation. If we are using 'Service Duration Type …Abhishek Nirgudkar 1 view 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Custom Subscription Specialist to access only Entitlement Management & Dynamic Matrix Configuration**This post was created as part of a How to Service Request Release: [11.13.22.01.0 ] Summary: How to create a custom subscription Specialist role which would allow acce…Varun Malhotra-Support-Oracle 21 views 1 comment 0 points Most recent by Varun Malhotra-Support-Oracle Subscription Management