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How to enter negative Subscription Contract Product line - either negative Quantity or List Price — Cloud Customer Connect
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How to enter negative Subscription Contract Product line - either negative Quantity or List Price

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Summary:

Customer has a subscription Management module, from which data is coming into Billing.

Content (required):

Customer want to enter negative quantity/List price for some lines

Version (include the version you are using, if applicable):

22C

Certain business scenarios require importing/creating separate negative Subscription Product lines that corrects/credits the revenue and the billing of prior product lines. They are using external Revenue Management application and for reversal, correction, crediting, they need separate negative Product lines that will be passed as standalone Revenue contracts in the Revenue application.

The standard amendment functionality will not suite for this business requirement. Therefore, they are looking for an option to import/enter negative Product lines – either with negative Quantity or negative List Price (Base List Price).

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