Category 367
Discussion List
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You can't perform the operation on this product line because the product line status is ORA_ACTIVESummary: Not Able to create Extended Warranty Contract once the Extended Warranty lines is interfaced from Order Management to Subscription Management Content (please en… -
In Renewal - PO Number, FF Opportunity Number, Quote Number should not be copied to new subscriptionThe customer requires the PO Number, FF Opportunity Number, and Quote Number fields to be blank in new subscriptions created during the renewal process.Sri Harsha Bhamidipati-Oracle 52 views 3 comments 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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How to configure SMC so that for multi year contracts?Summary: How to configure SMC so that for multi year contracts we have only a single bill line irrespective of the duration of the contract can anyone tell us how to con…
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how to get the offset value from order management to SMCI want to delay the billing on a subscription for X number of days and the subscription is getting created through order management. Currently I am using the “offset” fe…
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Add product description to Invoice textSummary: Whenever an invoice is created for subscriptions, invoice text is generated as part of invoice which contains the attributes Product Name , Charge Name, Bill To…Gouttam Das 32 views 1 comment 0 points Most recent by Mahendravarma Kopanathi Subscription Management
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Installing base asset for a product which is of sale type - subscriptionSummary: I want to install base asset for a particular subscription. I tried to add the asset in the associated assets sub tab in product details page, but the subscript…
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is there any way to back trace or check for history for subscription amend product linesSummary: Do we have any column/field in oss_products which says the version or history of the amendments happened on the specific product line. for ex: We have subcripti…
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Send Subscription from Oracle Subscriptions to RMCS with satisfaction measurement model as "Percent"Hi All, We are integrating Oracle subscriptions management with Oracle Revenue Management using out of the box integration. The default satisfaction measurement model in…RaviAhuja2805 23 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Can't see the subscription number and line number when working on a line/ sublineSummary: Can't see the subscription number and line number when working on a line/ subline Content (please ensure you mask any confidential information): Version (includ…Vishnu Narayanan-Oracle 26 views 2 comments 0 points Most recent by Vishnu Narayanan-Oracle Subscription Management
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how can I set Billing date field in Subscription new Line item when the subscription is Amende.Summary: The subscriptions are created from Order management, and In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period …
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Is there any Restriction in Updating the Charge Name in Subscription bill line through Rest APISummary: Unable to update charge name - Subscription through Restapi for a closed Bill line Content (please ensure you mask any confidential information): Hello Team, I …Prithvi_Raj 33 views 3 comments 0 points Most recent by Mo Xie-Support-Oracle Subscription Management -
Unable to Create a Charge for Usage Charges in Rate PlanSummary: Hi, I am encountering an issue in the Rate Plan section where I am unable to create a charge for the "Usage Charges" section. The option or button to create a c…Priyal Jain 23 views 1 comment 0 points Most recent by Mahendravarma Kopanathi Subscription Management
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CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma…Paula Rankin-Oracle 32 views 0 comments 0 points Started by Paula Rankin-Oracle Subscription Management -
groovy script to get minimum interface date from bill lines in subscription managementSummary: I need groovy script to get minimum interface date from bill lines. example if there are 2 product lines, product line#1 has interface date 1/1/2025 and product…Mutaharah 72 views 7 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to enable proration based on fixed number of days for a month?Summary: We have requirement to give prorated credit based on fixed number of days for a month, when we close the subscription using "Prorate with Credit" option Ex: If …Mahendravarma Kopanathi 24 views 2 comments 0 points Most recent by Mahendravarma Kopanathi Subscription Management
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what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…Mutaharah 22 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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UPDATE SUBSCRIPTION WITHOUT AMENDMENTIn 23C a new Feature "UPDATE SUBSCRIPTION WITHOUT AMENDMENT" has been introduced. You can now update customer, billing and shipping information on a subscription without… -
how can I remove Offset field in Subscription new Line item when the subscription is Amende.Summary: In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period end, 3. Day, 4. Offset. Initially before Amendment, We ar…
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Is there a way to enable auto-refresh on the Subscription page using Groovy?Hi, We are exploring options to display a custom pop-up message that, when clicked, redirects to the Subscription Management Cloud page. Background: We are initiating a …
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Can we merge two subscription records?Summary: We are checking to merge 2 subscription records . Please let us know any possible ways Content (please ensure you mask any confidential information): Version (i…
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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Migrate terminated covered levels to Fusion with credit detailsSummary: We have a requirement to migrate terminated lines from EBS Service Contracts to Fusion Subscriptions through Import Management. Do we have any best practices re…Nakul Buradkar-Oracle 12 views 3 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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Best Practice to convert Draft Subscription created from Fusion OM to active status in SMCSummary: Hi Team we understand that in 24D Oracle is giving ability to create subscription in Draft status from Fusion OM . We also want to understand what's the best pr…Balasubramanian Chidambaram01 82 views 5 comments 1 point Most recent by Balasubramanian Chidambaram Subscription Management
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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A matching price list cannot be found for this transaction for the pricing strategySummary: Hello, I am encountering an error stating, "A matching price list cannot be found for this transaction for the pricing strategy." This issue arises only when a …Priyal Jain 57 views 3 comments 0 points Most recent by Mahendravarma Kopanathi Subscription Management
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What attribute should be set for Evergreen SubscriptionsWe are creating Subscriptions in Fusion based on Service Contracts in EBS. In EBS we have value for Renewal Process as 'Evergreen'. The understanding is that such contra…Nakul Buradkar-Oracle 23 views 3 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…Rajesh Mohapatra 41 views 2 comments 0 points Most recent by Rajesh Mohapatra Subscription Management
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.Shady_Medhat 22 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Covered Level is in active status even though close date has passedSummary: We are in process of migrating service contracts from EBS to Fusion as Subscriptions. We are required to migrated terminated asset lines as well. While created …Nakul Buradkar-Oracle 13 views 2 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management