Category 367
Discussion List
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Unable to get LOV for newly created rate planSummary: We have created 'True up charges' in Manage pricing charge definitions and added it to existing rate plan. We are planning to create a new entitlement plan for …Mutaharah 15 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management -
is any API or backend option to update Invoicing Rule at product level for active subscriptionSummary: May I know if there is any API or backend update by Oracle to update Invoicing Rule at the product level for active subscriptions as we tried from UI and it wor…RaveenderReddy Yalaka 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Bill Service field in Subscription ContractSummary: Bill Service field present in the Subscription Profile is available in the Covered Level as well? We are able to control this field Bill Service at Subscription…Vineeth-Oracle 31 views 5 comments 0 points Most recent by Ankit Kumar Singh Subscription Management
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how to populate minimum amount under subscription headerSummary: We have requirement to have minimum amount at subscription header where different product lines contribute to that minimum amount Content (please ensure you mas…Mutaharah 21 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Intercompany Subscription ManagementHi All, Our client is using subscription management for maintaining customer subscriptions. We have multiple legal entities providing services internally. For Ex: Legal …Girish Byahatti 32 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management -
Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…Rehana Tadimerri 37 views 1 comment 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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Terminating subscription through import managementSummary: We have a requirement to terminate the subscriptions through import management. We passed the subscription number, closed date, close reason and close credit me…Bhavana Krishnamurthy 3 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Enabling Auditing on Subscription Management header or product will cause any performance Issue?Enabling Auditing on Subscription Management header or product level will cause any performance Issue?Shraddha Gupta 14 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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if there is any option to add first month invoice line from subscription to existing AR invoiceSummary: We are looking configuration/set up to add first month invoice line from subscription to existing AR invoice when we have products such as hardware with include…
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Actual Data from Asset Meter is not populating in Billing summary in subscriptionHi, We are using Asset Meter Template in order to get usage data from our asset in subscription management, The problem is that whenever we record reading in template an… -
Delete multiple team members in Subscription Management using RESTAPI/ File UploadSummary: We are looking for option to Delete multiple team members in Subscription Management using RESTAPI/ File Upload kindly suggest. Content (please ensure you mask …
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Need to generate single invoice from subscription with different contract start dateSummary: Subscription is having multiple lines with different contract start and end date. Monthly Billing schedule is generated based on contract start date and end dat…Saurabh Agarwal 11 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …Buzz_123456 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Prorate with Credit not working on Import Subscription Contract in case of amendmentHi All, We are converting subscription contracts from Legacy system. In the conversion process, if the bill lines are already billed in Legacy, then we are importing the…
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How to Default Billing Frequency in Subscription from Sales order without giving in profile?Summary: We need to create a generic subscription profile with Billing Frequency Null. The Billing frequency will be coming from Sales Order Period so that based on that…Saurabh Agarwal 41 views 2 comments 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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Need to generate single invoice from subscription with different contract start dateSummary: Subscription is having multiple lines with different contract start and end date. Monthly Billing schedule is generated based on contract start date and end dat…Saurabh Agarwal 41 views 3 comments 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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24B: Subscription Management - Requested Align Billing From FieldSummary: We can see the new field Requested Align Billing From after 24B release which were not mentioned in release notes. Kindly confirm what's the main purpose of thi…
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Not able to create or manage saved searches in Subscription Search pageSummary: I am trying to create a new Saved search on the subscription page to search subscriptions based on certain criteria like customer, PO number, etc. Based on some…Karthik Velusamy 31 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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EPM Dashboard active instance count doesn't show all active instancesAttached the screenshot for quick reference.DeepakNayak 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Adding try catch block in the SM-RMCS Integration algorithmSummary: Is there a way to add the try catch method in the SM-RMCS Integration algorithm. We have customized the algorithm logic and when we are running the ESS - Send S…Bhavana Krishnamurthy 32 views 4 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e…Chaunae Walton 31 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management -
Send custom bill line level attributes from SM to RMCSSummary: We have a requirement to send the custom attribute UsageQuantity_c at the Subscription bill line level to the Quantity attribute in RMCS. But we are unable to f…Bhavana Krishnamurthy 37 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Preventive maintenance in Standard coverage templateAfter 24B update we have Preventive Maitenance tab added in standard coverage, Can anybody let me know what is the use of new preventive maintenance tab in Standard cove…
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Can I Pass any other parameter in "Schedule Custom Groovy Object Function" ESS job.Summary: I want to pass parameters while running "Schedule Custom Groovy Object Function" ESS job. Can I add a custom attribute as parameter in there? I dont want to do …Ashwin Sharma 27 views 2 comments 0 points Most recent by Indhumathi Fusion Applications Administration
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Error while creating a subscription: Credit card isn't allowed for this payment methodGetting an error while creating a subscription with payment method as "Credit Card" Scenario: New Business with existing Credit Card details (Details are available in cu…Arya Somaraj 11 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Fulfillment Line Org Id needs to be sent from Order management to Subscription product lineSummary: We need to pass the fulfillment Line Org id from Sales Order to the Subscription Product Line when Subscription is getting created from Sales Order . Can anyone…Saurabh Agarwal 51 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Communication channel options in Renewal TemplatesSummary: Does anyone have any idea how the communication channel options work in the subscription renewal template? The Manual does not mention any point on how each of …Marcelo Soler 41 views 1 comment 0 points Most recent by Mariano Rodriguez-Oracle Subscription Management
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How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…Manjulika Gupta 57 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Is it possible to create single parent subscription for same customer having multiple inventory OSR?Summary There is a customer that has multiple inventory locations to be served, however the bill to site will be same. For each inventory OSR, different account is creat…Pratik K 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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unable to view any subscription recordSummary: we have a user who can't see any subscription record (user A), we already copied the role of a user (User B) who can see a subscription record, but still this u…