Category 367
Discussion List
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…Guru Raghavendra 12 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know… -
Usage qty consolidation over period of timeSummary: Does the product handle the usage qty consolidation, over multiple periods? Content (required): Say, if there is max usage of 100KG and this consumption should … -
Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …
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Unable to Update Usage Quantity in Billing Summary under a Subscription ProductSummary: Trying to update Usage Quantity from the UI. Navigation: Subscription -> Subscription Product -> Billing Summary Content (required): We have the Oracle document…Guru Raghavendra 12 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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How to populate minimum amount and minimum quantity under pricing subtab for a subscription product?Summary: How can we add minimum amount for the subscription Content (required): After adding a product to the subscription how can we change the minimum price based on m…
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How to relate two subscriptions with each other?Summary: We would like to give reference of one subscription in the other subscription. Content (required): As per our exploration we see a relationship tab under subscr…
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Is Usage Rating Engine GEnerally Available yet?Summary: Would like to understand whether 'Usage Rating Engine' is generall available already or still under controlled availability? Content (required): Version (includ…
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Error Activating Subscription - Related to Payment TermsSummary: Content (required): I created a subscription with a product and followed all instructions as per the implementation guide. However, when I try to activate the s…RamakrishnanRaghavan 12 views 2 comments 0 points Most recent by RamakrishnanRaghavan Subscription Management
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Oracle Subscription Management and Fusion PricingSummary: Hello, I'm wondering whether the subscription management module includes Oracle Fusion Pricing engine built-in, with no prerequisite or requirement to have the … -
Multiple Bill to on a subscriptionSummary: As per the client requirement, multiple parties involved in a contract and the billing should be done for each of the parties involved separately. In short, hav…
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How to populate bill-to-site name on selecting customer and bill-to-site for a subscriptionSummary: We are trying to add a custom field bill-to-sitename on subscription header where it populates bill-to-site name on selecting customer Content (required):NA Ver…
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Create customer asset for a serialized itemSummary: Trying to create a customer asset (IB) for a serialized item. Error message pops up - "A record with the value already exists. Enter a unique value." Content (r…
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Not able to trigger product based SLA on Service request based on coverage assigned in PIMSummary: We created an item through Product Information Management and assigned particular value to Standard Coverage in it. We have enabled Subscription based Entitleme…
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If Covered Level field is missing from Products page then is there any option to hold the details.Summary: For Example, for 2 time a year maintenance which object will hold the details of the site visit? Coverage should hold it, but if coverage is not able to hold th…Rasika Sawant 33 views 4 comments 1 point Most recent by Sasikanth B S-Oracle Subscription Management
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No IB record found in 'IB Reprocess Program' after shipment to create Included warranty.Summary: After shipment of an Item which is associated with an included warranty Asset is getting created but there are no records to reprocess in 'IB Reprocess Program'…Abhishek Nirgudkar 2 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
Covered Levels Sub-Tab is not appearing on the Subscription ProductSummary: We have a Subscription and when we drill down to the product on the subscription the covered level sub-tabs do not appear. What is the configuration on the Subs…
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Subscription Management- Invoicing questionSummary: In Subscription Management we have Billing option and what happens in a scenario where the physical hardware along with subscription products are ordered in EBS…
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Integrate OSM billing to SAP ARSummary: Content (required): Hi, Can we send the OSM billing to SAP AR, instead of Oracle AR? Is OSM integration with external AR system feasible? Version (include the v…Yashwanth Siddaraju 2 views 2 comments 0 points Most recent by Yashwanth Siddaraju Subscription Management
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OSM 21D release date question - create a new subscription , pricing not able to retrieveSummary: After the new year holiday, we tried to create a new subscription in OSM manually, we cannot retrieve the price for the subscription product. We are using the s…
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Is there any OOTB feature to sync Sales cloud accounts to Subscription Cloud?Summary: Content (required): We are implementing both Sales Cloud and Subscription Cloud. Using Manage Customers, customer accounts can be created in Subscription Cloud.…
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Usage-based billing for Fixed fee contracts with % complete revenue recognitionSummary: Problem statement: For professional services fixed fees contracts, the invoicing is done according to the milestones. However, the revenue must be recognized ov…
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How to default Accounting/Revenue Rule from item instead of Subscription profileSummary: For Item setups, within the Product Management within Sales and Order Management area, an Accounting rule can be defined which impacts usage in Order Management…
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OSM - Quarterly and Semi-Annually Billing Frequency impact the TermsSummary: I set up Quarterly and Semi-Annually in the Manage Subscription Time Unit Mappings table for the billing frequency. If the subscription term is 6 months, It wil…Mary Tse 2 views 8 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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OSM - Schedule Process - cannot see other user jobsSummary: I would like to see the job submitted by another user in the system. I did the search by 'Submitted by', I cannot see it. Am I missing the role access setup in …
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Renewal controls specified at Subscription are not workingSummary: We are implementing Subscription Management module and defined renewal template with few default value and overriding the values at Subscription Level i.e. Days…
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Prevent Billing schedules to bill based on certain conditions (not using Bill Hold)Summary: While Bill hold is a standard feature, there are circumstances where you need to prevent a particular billing schedule from billing, based on certain criteria. …
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Subscription Ownership transfer to another customer through Install Base Asset.Summary: Hi, Could you provide any document where we can check how an included warranty subscription can be transferred to another customer once we update the customer i…
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Does Oracle Subscription Management support recurring sales orders?Summary: Does Oracle Subscription Management support recurring sales orders? Content (required): Our customer (public sector transportation) ships ride tickets to retail…
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Do we have a way to attach the document on the subscription product level?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):