Category 367
Discussion List
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Renewal Forever - copy the Billing Align From Date questionSummary: I'm attempting to understand the functionality of the Renewal Forever checkbox. Here is my steps: set up a subscription for the Subscription product with a term…Mary Tse 11 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management -
Is it possible to view line level info from the Subscription tab in the IB Asset?Summary: When viewing an Installed Base Asset, under the Subscriptions tab, you can see which Subscription Contract Number, Customer, Subscription Header Start Date, End…Vamika Sharma 11 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Is there any way to schedule preventive maintenance for an asset from subscription management ?Summary: As part of service contract, client wants to capture the information related to Preventive Maintenance(PM) and also automatic scheduling of PM for the IB assets…
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Unable to edit Product start date when duplicating a product.Summary: Unable to edit Product start date when duplicating a product. It resets to the previous date as it was automatically, but end date gets changed. Content (requir…Vijay_Kumar_98 11 views 3 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Total contract value at line level is becoming '0' after creating a credit memo line using Rest APISummary: We are trying to create credit memo line using Rest API like mentioned in document - How to Manually Add a Subscription Bill Line Credit Memo Using REST API and…Radhika Sharma 12 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v…Alex Pagliarini - Ninecon 282 views 2 comments 0 points Most recent by R Jain Subscription Management -
Suspend multiple subscription lines of through import management.Summary: We are trying to suspend the multiple subscription lines through import management. But Import management doesn't supports this feature. It is a tedious, repeti…Shraddha Gupta 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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User is not able to activate subscriptionUser is not able to perform any actions under Actions Tab on subscription. Is there any specific access or role to be given?Noorfatima Inamdar 11 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Upload usage Data for subscription from external source- what are the options?Summary: Content (required): What would be the most simply way to import usage data for Subscription product billing lines? The source maybe an excel file or any other f…
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Renewal Forever checkbox - New feature in 23A QuestionSummary: I have a few questions regarding the "Renewal Forever" feature: Is there comprehensive documentation available that explains how this feature operates? If we se…
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How to leverage Tax on selected charges of the Product?Summary: How to leverage Tax on selected charges of the Product? Content (required): We have 1 product which has multiple charges and out of which we need to have tax on…Ganesh Kamat 41 views 2 comments 0 points Most recent by Daniel Bossier-Oracle Subscription Management -
How to update product price change (amend) across customers/subscriptionsSummary: Mass updating of price or adjusting a price on existing active termed and evergreen subscriptions. Content (required): We have a product weekly recurring charge… -
usage billing interface dateSummary: We have a product with a usage based charge, which is bill quarterly- we need to have the AR Invoice for that QTR period to be on the last day of that Q Content…Michal Shaked 21 views 3 comments 0 points Most recent by Srinivas Jadala-Oracle Subscription Management
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How to reprice and generate billing schedule after updating the Subscription using Import TemplateSummary: What are the necessary steps to reprice and generate the billing schedule for the subscription that is updated using import template? Content (required): The su…
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How to update flex fields using custom object trigger process in subscription managementSummary: Hi, We have a custom DFF field created say "Add Date" on subscription product level. Is there a way to update that field automatically when the subscription sta…VishnuVardhan_EBS 21 views 3 comments 0 points Most recent by Ashwinikumar Sharma Subscription Management
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Need document to implement Subscription User access setup with respect to specific BUSummary: Need document to implement Subscription User access setup with respect to specific BU. Content (required): Need document/note to implement Subscription User acc…Sandeep Chougule 12 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Why are tables missing from docs.oracle.comSummary: The definition of the Subscription Management tables is missing on docs.oracle.com Content (required): When you go to the ETRM for Subscription Management on do…James McBride 41 views 3 comments 1 point Most recent by Ashwinikumar Sharma Subscription Management -
Subscription AR Algorithm not considering Credit MemoSummary: We are using Subscription AR Algorithm to skip the Subscription with Under Amendment status. It's working for invoice but it's not working for credit memo. Cont…
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How to Determine which Supplier Tables are included in which SubscriptionsHello, I am inquiring on how to figure out how to determine which Supplier Tables are included in which subscriptions our company has purchased. I am attaching a link to…
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How to set prefix value dynamically in subscription profile based on legal entitySummary: Hi, Right now, we have a subscription profile setup in our instance and the same profile is being used by multiple legal entities like US, Canada. Just want to …
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How to push Subscription and Subscription product changes to third party tool using business event?Summary: As per the requirement we need to push Subscription and Subscription product changes to third party tool. We would like to achieve by using business event. We a…
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How to override customer site in subscription management for billing with different customer siteSubscription is created with customer OSR 123, however the requirement is that the billing in AR should go to the customer with OSR 456. We've found that passing the ORI…
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Remove duplicate records in a REST API callSummary: Remove duplicate records in a REST API call Content (required): Remove duplicate records in a REST API call. We are using below Get Covered Levels get call and …
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Subscription Contact Import ErrorSummary: Receiving below error while importing subscription contact An error occurred during the data import. Details: This error occurred while importing data: Attribut…raju penmetsa 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t…Sam Samaddar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Dff value not being sent to Credit MemoSummary: we have requirement for sending value of Dffs to credit memo for which I have published the below algorithm if(BillLines.TrxClass_Custom=='INV') { ARInterface.i…Noorfatima Inamdar 21 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Asset is getting created in CSE_Assets_B table in SCM pillarSummary: We created asset in subscription and it is showing up in the CSE_Assets_B table which is part of the SCM pillar. We then trying to get the asset data with a Get…Sam Samaddar 11 views 5 comments 0 points Most recent by Harish Sinha-Oracle Subscription Management
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GET REST API For Installed Base AssetsSummary: We are calling GET multiple assets API from the CRM pillar crmRestApi/resources/11.13.18.05/assets, but it is not returning any output. Then did some research o…
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Open Subscriptions Conversion (Point in Time Conversion)Summary: Has anyone performed Open subscriptions conversion & migration, which are in various points in time and some billing is also done. Content (required): Since the…
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Is it possible to have Standard Coverage for an item with Sales Product Type as Subscription?Summary: Customer offers standard support (via Service Cloud) for Subscriptions but PIM setups have Standard Coverage field disabled when Sales Product Type is selected …Vamika Sharma 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management