Return Asset not changing status from Customer asset to inventory Assets
Hello Masters,
We have business scenario where Customer returns the defect item.
So if we do the below steps something is not expected.
- Original Order Created
- Dropshipped is complete
- IB Asset Created
- Warranty Subscription Created
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- Referenced RMA Order Created
- Received the Order back to our inventory.
- Inventory location is not updated, asset is still showing Customer Details
- Customer Asset End Dated
- Covered Level on Subscription are end dated
Expected behavior is Asset should return to inventory location.
Any Advice will be helpfull.
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