Subscription Authoring
Discussion List
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How can we change the subscription number of a renewed subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: We need to have the Original Subscription number with a …Víctor-Support-Oracle 41 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Can OSS run with LE & BU and without ledger?Summary: In my use case, I can only establish Legal Entity and Business Unit, and Ledger (COA, Calendar, etc.) will be established in a few years down the road. OSS need…Adam Liu 51 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Can we have Included warranty of different duration for same item based on customers?Summary: Use case : Product 'A' is sold with a 2 years warranty for Customer 'XYZ' Same Product 'A' is sold with 3 years warranty for Customer 'ABC' For the above case, …
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Subscription Header Status Active and one of the line status in Under AmendmentSummary: Hi All, We observed one strange behavior, customer did amend a line and activate it. Amendment effective date is in future. As a standard behavior line status s…Abhishek Nirgudkar 51 views 4 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Why do we have subscription header closed and lines in active statuses?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Why do we have subscription header closed and lines in active stat…Arturo Macias-Support-Oracle 31 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…Adam Liu 47 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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How to avoid subscription numbering skipping large numbers ?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to avoid subscription numbering skipping large numbers ? Suppo…Arturo Macias-Support-Oracle 31 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How can we change the date format in Invoice textSummary: Hi All, Is there any way where we can change the invoice text date format. We are putting Bill TO and Bill From date but based on region we need to change the d…Abhishek Nirgudkar 92 views 5 comments 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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Is there any way to track the deletion of a subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.23.01.0 Summary of the question: After the deletion of a subscription, there is no update…Víctor-Support-Oracle 41 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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How to enable Extensible attributes on Meter readings ?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to enable Extensible attributes on Meter readings used on subs…Arturo Macias-Support-Oracle 41 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Is there a way to initiate BPM approval process for certain actions in SMCSummary: The business would like to initiate an approval for update of certain fields like payment term , is it possible to implement a BPM approval flow for this? Conte…
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SQL to get Subscription Rule. Mapping of Subscription Profile with BUSummary: Hi team, We have a requirement to create the Subscription based on API. Please let us know how can we get the subscription profile name. Is this stored in datab…Abhishek Nirgudkar 71 views 1 comment 0 points Most recent by Anil Fogat-Oracle Subscription Management
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Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p…Shahul 71 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th…Abhishek Nirgudkar 548 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Sales Order Number on Subscription & Subscription Product detail pagesSummary: Hi, I am testing FOM/OSS beta feature. I'd like to show SO# on subscription detail page. I noticed that SO# field is available in the subscription and subscript…Adam Liu 61 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Invoice for Included Warranty SubscriptionSummary: How to generate invoice for an included warranty subscription ? Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…Shahul 91 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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How to make internal approval defaulted to Not required in subscription Negotiation settings?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to make internal approval defaulted to Not required …Prabhudass Vedanayagam- Support-Oracle 21 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle Subscription Management
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Amending Included Warranty SubscriptionSummary: Is it possible to change/amend anything in Included Warranty subscription when it is in active status? Also how to close an Included Warranty before Expiration …Shahul 52 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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is there a REST API available that returns all subscriptions for a Bill to or Ship to AccountSummary: We are building a custom integration to subscription managemnet and have a need to retrieve all subscriptions for a bill to or a ship to account . reviewed the …Kumar Masand 51 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle Subscription Management
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Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…Guru Raghavendra 71 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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How to use Custom Covered Levels?Summary: Content (required): Hello Team, We need to understand the use of Custom Covered Levels. In the implementation guide, it's not clear what(I.e. Party, Product Gro…Sudeep Rao 31 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t…
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su…Ed Gomez-Support-Oracle 101 views 2 comments 1 point Most recent by pgomes-infovity Subscription Management
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…Sudeep Rao 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…Guru Raghavendra 31 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M…Ed Gomez-Support-Oracle 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Shahul 41 views 4 comments 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…
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How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…Ed Gomez-Support-Oracle 23 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management