Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
Meaning of Hours LoV in AvailabilitySummary: What is the meaning of the Hours values in Availability? Content (please ensure you mask any confidential information): When we are creating an Exception, we sa… -
Need to generate single invoice from subscription with different contract start dateSummary: Subscription is having multiple lines with different contract start and end date. Monthly Billing schedule is generated based on contract start date and end dat…
-
How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …
-
Prorate with Credit not working on Import Subscription Contract in case of amendmentHi All, We are converting subscription contracts from Legacy system. In the conversion process, if the bill lines are already billed in Legacy, then we are importing the…
-
How to Default Billing Frequency in Subscription from Sales order without giving in profile?Summary: We need to create a generic subscription profile with Billing Frequency Null. The Billing frequency will be coming from Sales Order Period so that based on that…
-
Need to generate single invoice from subscription with different contract start dateSummary: Subscription is having multiple lines with different contract start and end date. Monthly Billing schedule is generated based on contract start date and end dat…
-
24B: Subscription Management - Requested Align Billing From FieldSummary: We can see the new field Requested Align Billing From after 24B release which were not mentioned in release notes. Kindly confirm what's the main purpose of thi…
-
Not able to create or manage saved searches in Subscription Search pageSummary: I am trying to create a new Saved search on the subscription page to search subscriptions based on certain criteria like customer, PO number, etc. Based on some…
-
EPM Dashboard active instance count doesn't show all active instancesAttached the screenshot for quick reference.
-
Adding try catch block in the SM-RMCS Integration algorithmSummary: Is there a way to add the try catch method in the SM-RMCS Integration algorithm. We have customized the algorithm logic and when we are running the ESS - Send S… -
Send custom bill line level attributes from SM to RMCSSummary: We have a requirement to send the custom attribute UsageQuantity_c at the Subscription bill line level to the Quantity attribute in RMCS. But we are unable to f…
-
Preventive maintenance in Standard coverage templateAfter 24B update we have Preventive Maitenance tab added in standard coverage, Can anybody let me know what is the use of new preventive maintenance tab in Standard cove… -
Fulfillment Line Org Id needs to be sent from Order management to Subscription product lineSummary: We need to pass the fulfillment Line Org id from Sales Order to the Subscription Product Line when Subscription is getting created from Sales Order . Can anyone…
-
Communication channel options in Renewal TemplatesSummary: Does anyone have any idea how the communication channel options work in the subscription renewal template? The Manual does not mention any point on how each of …
-
How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…
-
Is it possible to create single parent subscription for same customer having multiple inventory OSR?Summary There is a customer that has multiple inventory locations to be served, however the bill to site will be same. For each inventory OSR, different account is creat…
-
unable to view any subscription recordSummary: we have a user who can't see any subscription record (user A), we already copied the role of a user (User B) who can see a subscription record, but still this u…
-
need a query to get the unit price of subscription invoiceSummary: need a query to get the unit price of subscription invoice Content (please ensure you mask any confidential information): Version (include the version you are u…
-
Revenue Recognition for Estimated UsageSummary: As per the Subscription management, we can bill using estimated usage, but there is no mention if revenue can also be recognized for estimated usage. Could you …
-
Will the subscription usage events sent to RMCS from Subscription ManagementSummary: We have a requirement to capture usage events instead of using updating quantity in the bill lines as the events need to be sent as invoice for the usage billin…
-
How will subscription with future start date get activated automatically?We are in process of migrating Service Contracts from EBS to Fusion as Subscriptions We have many contracts which have been signed and have start date in Future. The pla…
-
Does Oracle subscription management calls OneSource for tax calculation?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Oracle Fusion Tax Code Snippet (add a…
-
Can we copy the values in custom attributes while duplicating the subscriptionsSummary: When we duplicate the subscriptions, the header and the product information gets copied on the new subscription, but the values in the custom attributes at the …
-
Oracle Subscription ProfileSummary: I would like to gain a clear understanding of the primary purpose behind setting up Subscription Profiles in OSM. Is it solely for fields that are not automatic… -
Update Subscription Status is not workingSummary: Subscription is not getting closed when date arrived when we ran Update Subscription Status ex: Subscription Product closed in future date (July 20) when we ran…
-
Period for Tiered Pricing quantitiesSummary: Can we control the period for which Quantities defined within Tiered pricing, are applicable? E.g. My customer will be on a one-year subscription, where we will… -
How to edit values created in custom ObjectSummary: Hi, Is there a way we can edit the values created under custom Object which is pointed to DCL (Dynamic Choice List) Currently we can only create it, but its imp…
-
Manage Standard/Common Lookups - APISummary: Could you please provide me with the API that I can use to search for the Lookup type in the Manage Standard/Common Lookups? Content (please ensure you mask any…
-
Sales Order End Date is not getting populated Automatically for Subscription ItemSummary: Sales Order End Date is not getting populated Automatically for Subscription Item Content (please ensure you mask any confidential information): We are trying t…Goopikrishnan Jayaraman-Oracle 13 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle -
How to change length and width of custom field in Subscription Management using apps composerSummary: Is there a way to modify the dimensions of the custom field on the Subscription Management UI, allowing for adjustment of both the length and width? Also,with t…