Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P… -
Migrate terminated covered levels to Fusion with credit detailsSummary: We have a requirement to migrate terminated lines from EBS Service Contracts to Fusion Subscriptions through Import Management. Do we have any best practices re…
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Best Practice to convert Draft Subscription created from Fusion OM to active status in SMCSummary: Hi Team we understand that in 24D Oracle is giving ability to create subscription in Draft status from Fusion OM . We also want to understand what's the best pr…Balasubramanian Chidambaram01 82 views 5 comments 1 point Most recent by Balasubramanian Chidambaram
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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A matching price list cannot be found for this transaction for the pricing strategySummary: Hello, I am encountering an error stating, "A matching price list cannot be found for this transaction for the pricing strategy." This issue arises only when a …
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What attribute should be set for Evergreen SubscriptionsWe are creating Subscriptions in Fusion based on Service Contracts in EBS. In EBS we have value for Renewal Process as 'Evergreen'. The understanding is that such contra…
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…
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Link to download oracle.ucm.fa_client_11.1.1.jarSummary: Hi, I want to upload csv files to UCM using java cURL. As per the documentation we need the jar file → oracle.ucm.fa_client_11.1.1.jar. Where do I download this…
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.
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Covered Level is in active status even though close date has passedSummary: We are in process of migrating service contracts from EBS to Fusion as Subscriptions. We are required to migrated terminated asset lines as well. While created …
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…
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Approve subscription when ad-hoc bill lines are addedSummary: How can we add an Approval hierarchy whenever ad-hoc bill lines are added to the subscription. Content (please ensure you mask any confidential information): We…
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Ship to Account number and Ship To SiteSummary: Content (please ensure you mask any confidential information): User is not able to search/populate Ship To Account number and Ship to Site in Subscription manag…
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Subscription Management - Check if Purchase Order Number is on an existing subscriptionWhen creating a subscription in Subscription Management, is it possible to trigger a warning message if the Purchase Order entered on the Subscription already exists in …
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Can a subscription product be moved to another Subscription Account under the same billing customer?Summary: Does OSMC support moving subscription product to another Subscription Account under the same billing customer? Content (please ensure you mask any confidential …
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Approve subscription when usage quantity is entered or price adjustment is created in billing sumarySummary: Hi All, The customer has requirement to aprove the subscription in two cases after the initial approval of the subscription 1 - When the user is entering the us…
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How to fetch all data from Subscription ManagementSummary: I want to fetch all data from Subcription Management to Oracle CPQ Content (please ensure you mask any confidential information): Hello all, I was wondering if …
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Mass Terminate Covered Level Line in SubscriptionWe are in process of migrating Service Contracts from EBS to Fusion as Subscriptions through Import Management. In EBS, the active contracts have terminated lines for as…
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How to capture Bill to Customer from Subscription to Sold To in Invoice Header?Summary: We wanted to capture Bill To Customer details from Subscription needs to get captured as Sold To in AR. kindly suggest which attribute we need to use to capture…
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Can a draft subs be automatically activated through some external trigger after x no of daysCan a draft subscription in SMC be automatically activated through some external trigger after x no of days from a certain date, without using a middleware.
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Listening Delete Event triggers in OICSummary: While we were configuring Subscription to OIC integration, where OIC listens to all the changes in the subscription side like Create/Update/Delete. We tested ou… -
Amend Extended Warranty from CPQ to OM to SMSummary: Amend Extended Warranty from OM to SM Content (please ensure you mask any confidential information): Is Amend for Extended Warranty from CPQ to OM to SM is supp…
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API/Import file to add ad hoc bill lineSummary: Hi Team, We are looking for an api/sample import file to create the ad hoc bill line for around 100 subscriptions in bulk. Can you provide the details on the sa… -
Can we have Quarter spelled as "Quarter" instead of "QTR" in Time Unit Mappings?Summary: We have a query from our client if "QTR" can be spelled out as "Quarter" in Time Unit Mappings? Is this possible? Content (please ensure you mask any confidenti…
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Retrieving custom fields from GET subscription or GET subscription productSummary: HI Team, We have a created a custom field at the product line level called "ABC" and would want to retrieve the custom field while we fetch the subscription dat…
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How can I translate the LOV "Price Periodicity"?Summary: Dear all, If I want to create price list charges, I need to select the price periodicity as well. Is there a possibility to translate the values of the list "Pr…
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Payload and endpoint used for amending the subscriptions through order managementSummary: We want to increase the quantity on the subscription created from this sales order using the amend REST API Payload. When we are trying to amend the sales order…
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How to control the Billing Level to Summarized/Detail in Subscription Billing levelSummary: We are using OM-OSMC automation process to create the subscription and it has covered level as well. By default it is setting the Billing Level to Summarized an…
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Where is the proration factor stored in the backend for calculation of prorated charges?Summary: Needed information on where the proration factor is stored in the backend? Content (please ensure you mask any confidential information): Version (include the v…
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Product limitations on the number of subscription product linesSummary: Hi Team, We are creating a subscription in the subscription cloud instance through Order API via Order OSM service mappings and would like to understand the lim…