Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
can we mass terminate subscriptions?Summary: I am looking for a way to terminate subscriptions in bulk. is there any way ? Content (please ensure you mask any confidential information): Version (include th… -
What is the significance of Planned Invoice Date and Invoice DateWe are loading Subscriptions in Fusion through Import Management. But we are seeing two columns in UI — Invoice and Planned Invoice Date. To map the data properly, need …
-
Warehouse values are not getting displayed while creating a SubscriptionSummary: Hello Oracle Experts! While creating the Subscription, the Warehouse values are not displayed in the LOV for particular Business Unit combination, whereas when …
-
Details about Subscription Management and Account Receivables Integration AlgorithmIn Subscription Management and Account Receivables Integration Algorithm what are the attributes present for the data sets present under Send Billing Information tab. We…
-
Unable to add fields while searching a subscription product in SubscriptionHi Team, User is unable to add additional fields to advanced search while adding Subscription product to the Subscription . Getting below error: Method Operation:CommonC…
-
Subscription Number should be unique error because of converted subscriptionsSummary: We have imported subscriptions , hence we are getting error subscription number should be unique. How can we setup auto number with starting sequence higher tha…
-
Is it possible to copy charge adjustments using copy mapper when copying the charges?Summary: Hello Oracle Experts! In copy mapper functionality, we are not able to find the attribute to copy the Charge Adjustments from one to another during Subscription…
-
Subscription information not showing in Install Base module under Subscription section.Summary: We created Coverage based subscriptions and created a covered level product by associating an Install base asset. If we navigate to the Install base asset modul…
-
How to update product end date through fbdiWhen a subscription is active and running, and we want to end date a product, how can we achieve that through fbdi
-
How to achieve to populate estimated tax in subscription managementSummary: We have a requirement where tax classifications automatically start showing up in Subscription Management. Is there any way to display the estimated tax based o…
-
groovy script to map tax amount from order management to subscription managementWe are trying to map the estimated tax for the order(ChargeCurrencyExtendedAmount_Custom)to the subscription estimated tax(EstimatedTax_Custom)at the product level with …
-
How to Set "Enable Periodic Revenue Recognition" Flag checked in SMCSummary: When a subscription with "one time charge", gets created in Active Status from Order Management in SMC. We need the "Enable Periodic Revenue Recognition" flag i…
-
How to create subs in SMC from OM with in-full one time billing but periodic revenue recognitionSummary: How to create subscription item in Subscription Management from order management for multi year contracts, for which billing happens in full one time at the sta…
-
Subscription Cloud Business Events schemaSummary: We are trying to subscribe Subscription Create Event and Subscription Update Event generated in Fusion SMC using OIC ERP Adapter. Events generated for update sc…
-
How to enter Total Charge Amount in the Subscription Product Pricing TabSummary: Hello Oracle Experts! How to enter value for these fields from Subscription UI or from where does it default the value in this screen? If anybody has any info o…
-
Period Type and Start on Subscription header should be editable, currently showing as read onlySummary: PeriodType and Start on Subscription header should be editable, currently showing asread only Content (please ensure you mask any confidential information): Ver…
-
Why Subscription Billing summary page not showing new billing periods?We have subscription created with 'Weekly' billing frequency. The subscription is evergreen there is no end date on product line as well, however the billing summary for…
-
add product page is coming as blank in OSMCSummary: In new instance, we have setup all necessary configuration from Subscription Management but while creating subscription and adding product we see the product se…
-
Is Pricing Term applicable for only Recurring Sales Price and not for Sales Price?Summary: Hello Oracle Experts, the Pricing Term feature available in Oracle Fusion Subscription management, is that feature only applicable for Recurring Sales Price and…
-
How to get estimated tax from order management to subscription managementSummary: Order management has estimated tax populated as per quote but subscription management does not have any tax coming from OM. Could you please help us to map thes…
-
unable to query subscription numberSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Need to copy OM EFF value to Subscription Product Start Date standard fieldSummary: Hi Team, We have a requirement to copy OM line level EFF value to Subscription Product Start Date standard field. We have created the necessary service mappings…
-
Error while creating a subscription: Credit card isn't allowed for this payment methodGetting an error while creating a subscription with payment method as "Credit Card" Scenario: New Business with existing Credit Card details (Details are available in cu…
-
How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e… -
How to Get subscribtion header closed automatically when the line are closedWe have a subscribtion that contains one or two lines. the subscribtion lines were close status. but the header is still active. is there is any way to auto update the h… -
How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first …
-
Bill To Date in Invoice Text Subscription Billing SummarySummary: Bill To Date in Invoice Text Subscription Billing Summary not getting captured correctly. We are capturing Invoice Text Description in Subscription Product as b…
-
How to add custom fields or DFF in Rate plans ?Summary: Hi, We have a requirement to store additional information at Rate plan level, how can we add custom/DFF fields in rate plan. Any leads would be appreciated Cont…
-
Field BILL_TO_CONTACT_ID from oss_subscriptions table is joined with customer contacts tablesHow the field BILL_TO_CONTACT_ID from oss_subscriptions table is mapped in customer contacts tables? The SHIP_TO_CONTACT_ID from the same table is mapped with hz_relatio…
-
asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…