Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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The privilege OSS_VIEW_SUBSCRIPTION_VBCS_RESOURCE is missingSummary: The privilege OSS_VIEW_SUBSCRIPTION_VBCS_RESOURCE that is required to turn on the Redwood pages for users is not showing in our 25D pod. We have run all of the … -
Is creating separate invoices for one-time and usage charges expected behavior?Summary: I have created a subscription with two products: one as a one-time charge and the other as a usage charge. Upon generating the invoice, two separate invoices we… -
Questions on Custom attributes and columns assigned to these attributes when sandbox is publishedSummary: I have a few questions regarding custom fields creations and columns assigned to them when sandbox is published. Question 1: Created a few custom fields in subs…
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Error when Rate Subscription Usage EventsSummary: We're using Rate Plan for a Subscription Product, we followed below steps but got an error after we ran the ESS job "Rate Subscription Usage Events", error mess…
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How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from SubscrSummary: How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from Subscription Management to Receivables? In Oracle Fusion, AR trans…
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Is there a way to change display name of filter 'Sales Order Number' in Manage AssetsSummary: We are using CPQ to Fusion OM to SMC. Assets created by Fusion OM has CPQ Quote Number as 'Sales Order Number' in Manage Assets Page. So, we have to change the …
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What is the significance of FreezePriceFlag in Subscription Header FBDI.Summary: We are importing Subscriptions for Usage based feature. We were suggested to use FreezePriceFlag in Subscription Header FBDI. I never used this flag before. May…
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How to prevent $0 charge lines from being sent to AR Invoice from Subscription Management?Summary: We should able to Skip the 0$ Invoice lines sending to AR Is this Possible from Subscription Management? Content (please ensure you mask any confidential inform…
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Subscription Lines not sorted properlyWe are implementing Subscription Management. We are seeing that the subscription lines are sorted as text and not as numbers. Is there a way we can sort the lines proper…
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Need to add subscription number and subscription profile name to the shipment report?Summary: Need to add subscription number and subscription profile name which are shippable items into the shipment report This shipment report is showing the details of …
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How to enable Reprice option in Pricing Method for Pricing TermSummary: Hi, I'm trying to select the "Reprice" option in the Pricing Method field under Pricing Term, but currently only two values are visible. I checked the lookup OR… -
Guidance on Using ‘Usage Event Dashboard’ to Add Usage in SubscriptionI am looking for step-by-step guidance on how to use the ‘Usage Event Dashboard’ to add usage within Oracle. Are there any comprehensive documents or video tutorials ava…
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Comparing Subscription Before and After AmendmentSummary: Comparing Subscription Before and After Amendment Content (please ensure you mask any confidential information): Dears, We have a requirement to have a single p… -
Return Asset not changing status from Customer asset to inventory AssetsHello Masters, We have business scenario where Customer returns the defect item. So if we do the below steps something is not expected. Original Order Created Dropshippe…
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.… -
Undo close button not visible then how to close subscription products that are in future closeSummary: The user is trying to close subscription products with future close dates and has suspended a few with future suspension dates. Now, the subscription products a…
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Unable to View Subscription in Redwood processed by other UsersSummary: Hi Team, We are not able to View the subscriptions in Redwood UI which are processed by other users. We are only able to view our Own processed subscriptions. R…
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25C Configurable Grouping Rules for Subscriptions Configuration with Use caseSummary: Hi Team, We have a requirement to Group the subscription and add a new subscription lines automatically in the Old Subscription based on the Customer and Bill t…
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Video - Revise Closed and Amended SubscriptionsVideo - Revise Closed and Amended Subscriptions: This video explains how Subscription Management now lets you update or correct subscription products even after they’ve … -
Video - Advanced Options for Usage Event Import and ExportVideo - Advanced Options for Usage Event Import and Export: This video showcases the new advanced import and export options for usage events in the updated UI, aligning …
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Video - Automated Batches for Usage EventsAutomated Batches for Usage Events: This video introduces the automated batches for usage events feature in Subscription Management, which auto-creates and assigns batch…
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how to upload quantity under Estimates in Entitlement Plan through FBDISummary: Hi, How to upload pricing for usage-based products through FBDI How to update Estimated Quantity through FBDI Regards, Krishna
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Does new "Manage Pricing Promotions" feature applies to subscriptionSummary: I wonder if the new 24C feature Manage Pricing Promotions works with subscription management ?? in addition, when trying to define a promotion for a subscriptio… -
How do I copy the role Application Implementation Consultant and partially delete the role?Summary: To terminate the Subscription Management license, we are in the process of removing the roles associated this license. Because the Application Implementation Co…
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Can anyone confirm if bundling is now supported in Subscription Management?Summary: We're executing a project where we have CPQ, Order Management, Subscription Management, RMCS and AR. The solution we're trying to identify is that, if Order Man… -
Invoices from ORA_Subscription and Oracle DOO Integrated Subscriptions sources into a single invoiceSummary: We want to send a single invoice per customer combining data from both the sources without impacting the integrity with source modules. Source in a mandatory pa… -
Restrict override credit memo amount to maximum of the amount billedSummary: Is there a way to restrict the credit memo amount while closing a subscription to maximum of the amount that has been invoiced. Content (please ensure you mask … -
How to enable proration based on fixed number of days for a month?Summary: We have requirement to give prorated credit based on fixed number of days for a month, when we close the subscription using "Prorate with Credit" option Ex: If …
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Remove/Inactivate/Hide values from Dropdown - BU Name and Subscription Legal EntitySummary: Need to hide unused values from the dropdowns "BU Name" and "Subscription Legal Entity". Need guidance on how to do this. Content (please ensure you mask any co…
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API To create amendment for updating Bill To and Ship To addresses on active SubscriptionSummary: Oracle API to update / create amendment for updating Bill To and Ship To addresses on ACTIVE Subscription. Content (please ensure you mask any confidential info…