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Prerequisites to close a subscription line

in Subscription Management

Summary:

We are unable to close the the subscription product line of multiple subscription product using the API,

/crmRestApi/resources/11.13.18.05/subscriptionProducts/{SubscriptionProductPuid}/action/close

Payload -

{

    "closeCreditMethod": "ORA_PRORATE_WITH_CREDIT",

    "closedDate": "2026-06-23",

    "closeDescription": "Product term change",

    "closeReason": "ORA_TERM_CHANGE"

}

please suggest what is the issue here. and let me know the prerequisites of closing a subscrition product line.


Content (please ensure you mask any confidential information):

Using API

/crmRestApi/resources/11.13.18.05/subscriptionProducts/{SubscriptionProductPuid}/action/close


Version (include the version you are using, if applicable):


26B


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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