You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Issue: Renewal Activation Impacted by Custom Groovy Script

Summary:

Hi,

We have written two triggers based on business requirement.

  • Before Update trigger:
    Business requirement: This trigger was created to prevent coping of custom field (TrialType_c, TrialDuration_c) when subscription product has been renewed.

Field trigger based on header status change
Business requirement: There is a custom field created "ConsolidatedInvoice_c" , when the attribute is set to Y then the skip flag will be applied to the bill lines and particular bill line will not be sent to AR.

The renewal activation process is being disrupted due to issues in two custom Groovy scripts. These scripts are triggered at the Subscription object level. As a result, the renewed line is not activating and remains in Draft status.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!