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Create Service Work Orders for Preventive Maintenance does not create Service Request or Work Orders

edited Nov 5, 2024 4:56AM in Service Logistics 2 comments

Hi team,

We have created a maintenance program, a work requirement, generated forecasts and generated maintenance work order. We tried to run the ESS job "Create Service Work Orders for Preventive Maintenance", but it doesn't generate a Service Work Order or Service Request for the affected assets. The HZ_DEFAULT_BU_CRM is set appropriately, but the maintenance organization being in the same BU doesn't still get generated with the service work orders or service requests.

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