Certain Employees are not found in Manage Field Service Technician
Summary:
Only certain persons in TCA are found in Technician field in "Manage Field Service Technician" configuration page.
Content (please ensure you mask any confidential information):
As per the documentation (Overview of Field Service Technicians Setup), all Person Parties with an Address can be configured in Manage Field Service Technician" configuration page. If in TCA Field Service Technician usage is not present for a person, still such Persons can be configured in Service Logistics and it will add the usage into TCA automatically.
"Note that if you haven't assigned the Field Service Technician usage code, then the first time a stocking location is assigned to a technician, the usage type of Field Service Technician is assigned to the person party."