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    • part exchanges and depot repair for products and parts that are not Asset Tracked

    in Service Logistics 1 comment

    Summary:

    Is there a way to create Repair Orders in Manage Depot Repair UI for Non-Asset items

    Content (please ensure you mask any confidential information):

    We have created a Deport Repair Order where-in RMA line is receive for a Non-Asset for Serial / Non-Serial Part . How-ever when we try to create Repair Work Order , We are getting Error → " You must receive the sales order line before you can create a repair work order. "
    The issue comes even if we enable " Enable Asset Tracking to Full Life Cycle"

    If while adding part in SR Part Details UI , we add Asset , no issue is being faced.

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