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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Is it possible to view each technician (Resource Instance) initials in My Mintenance WorkSummary: Hi Team, In the My Maintenance Work UI, when a user logs in as a Manager, Technician, or Supervisor, they should be able to see the assigned technician’s initia… -
Warranty contract/coverage created but doesn't appear in Asset InformationSummary: I was testing for something and have created a warranty contract and coverage. Both are in ready state, and have an asset associated with the contract. But in t…
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Create Provisional Assets in Projects at Point of Material Receipts opt-in option is greyed outSummary: Create Provisional Assets in Projects at Point of Material Receipts opt-in option is greyed out and Assets are automatically getting created at point of Materia…
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Maintenance work order not completing in My Maintenance WorkSummary: Completion is not working in My Maintenance work tab and work orders operations are not completing Content (please ensure you mask any confidential information)…
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Is there a way to update the subtype field of completed or closed workorders using FBDI approah ?Summary: we have a requirement of updating the Subtype field of completed or Closed workorder in Bulk, using FBDI load. Content (please ensure you mask any confidential …
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Facing issues while setting up workorder FYI setup in BPM Worklist.Summary: We are trying to develop the rule where IF is configured as Workorder Maintenance Org and THEN is configured for FYI for manager or maintenance technician. Basi…
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How to trigger the approval workflow again when releasing maintenance work order from On Hold statusSummary: How to trigger the approval workflow again when releasing maintenance work order from On Hold status? Current behavior: When a Work Order is Unreleased and I ch… -
API to perform Mass removal of Work Definition Operations attachmentsWe have a large-scale requirement to delete and add attachments to existing Work Definition Operations in Oracle Fusion. We already have a process to mass upload attachm…
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After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it.Summary: After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it. Content (required): After linking a fixed asset to an Installe… -
Mandatory monthly maintenance - July 2026Hi Team, We would like to clarify the testing scope for the mandatory monthly maintenance that started from June 2026. Should we perform testing for all modules, similar…
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Is it possible to use Asset route functionality without My Maintenance WorkSummary: Is it possible to use Asset route functionality without My Maintenance work ? Content (please ensure you mask any confidential information): As per the explaine… -
Is Maintenance Transform work order available in RedwoodSummary: Is Maintenance Transform work order available in Redwood Content (please ensure you mask any confidential information): In Classic page, during creation of a wo…
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What are the situations where we can't make an update to Asset Number?Summary: We are in general able to make changes/update the Asset Number. Wanted to know when or under what situations will we not be able to update Asset Numbers anymore…
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Unable to find or view the work request created vis Internal Help Desk RequestSummary: We have created Work request via Internal Help Desk Request. Post the Work Request is created, immediately we have to convert into Work Order else we could not … -
Auto-assign resource instance to work orders that is generated by the maintenance programSummary: I'm trying to auto assign resource instances linked to resource for Work orders created in maintenance management due to very high volume of maintenance work or…
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How do we solutionize a Multi meter and Day Based PM plan for moving assets like Truck/Cars.We have a requirement for a Truck asset that requires preventive maintenance based on three different criteria: Distance traveled (KM meter) Hours of operation (Hour met…
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Generate Repair Suggestion is throwing an error response during RestActionSummary: AI assist successfully generate in work order workbench but throws an error when you click Save as Note button. Please how can this issue be resolved? Please se…
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How to create Service Request and Work Order from Maintenance Cloud (Redwood vs Classic)Hi team, I am working with Oracle Maintenance Cloud (SCM) and I need guidance on the standard process to create a Service Request (SR) and its subsequent Work Order (WO)…
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Unable Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination ManufacturingSummary: Request you to help me with the navigation of "Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination" feature to connect fixed assets in manage…
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Do we need Item Master Org in order to use Global Maintenance Work Definition?Summary: We are planning to use Global Work Definition in Maintenance org. Our Inv Org Configuration is like One Master Org - IMO 9 Maintenance Inventory org 6 Manufactu…
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Provide a valid value for BUOrgId error while creating internal request for maintenanceWe are not able to create the internal Request for the maintenance where it is showing error as 'Provide a valid value for BUOrgId'
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Exclusive Equipment AssignmentSummary: Hi I need any idea about this case. Detail: The client manages several batches of equipment, and each batch is assigned to a specific customer. The assignment i…
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Merge option giving workcenter based on standard operation in PM scheduleHi, Need to understance below scenario. We have created PM schedule with 2 workdefinitions under Merge option Workdefinition1 : has same standard operation1 with workcen…
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Contract Meter is not defaulting from Coverage in supplier warranty contractSummary: Contract Meter is not defaulting from Coverage in supplier warranty contract Content (please ensure you mask any confidential information): Contract Meter is no… -
List of Assets is blank in create work order page - RedwoodSummary: List of Assets is blank in create work order page from maintenance supervision Content (please ensure you mask any confidential information): Initial Ingest job…
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Automatic Maintenance Asset Creation for “Entry for Tracking in Receiving Only” Serial ControlWe are validating automatic asset creation from a purchase order receipt for an item configured with the following attributes: Enable Asset Tracking: Full Lifecycle Enab…
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How to make minimum value of "To Charge" field as 0.01 for MWP org and preventive work order typeSummary: How to make minimum value of "To Charge" field as 0.01 for MWP org and preventive work order type Content (please ensure you mask any confidential information):…
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Bell and email notification when Maintenance Work Order is created from Internal Service Request.Summary: Hi All, I am working on Oracle Fusion Internal Service Request notifications. Requirement: When a Maintenance Work Order is created from an Internal Service Req…
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My Helpdesk UI is BlankSummary: Dear experts, I am trying to create request for Work Request through My Help menu. However, when I got into the My Help page, it was blank apparently. Is there …
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How to make Attachments mandatory in the "Edit Work Order" page?Summary: How to make Attachments mandatory in the "Edit Work Order" page? Content (please ensure you mask any confidential information): Version (include the version you…