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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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SLA Derivation , based on Work DefinationSummary: We want to devive the SLA based on DFF enabled at a Work Definition Operation. User is creating a Work Order from Work Definition to default the Operations. We … -
Query Regarding Customer Asset End Date Behavior in Maintenance AssetSummary: We have observed that in the Maintenance Asset, whenever the customer is removed, the Customer Asset End Date gets auto-populated by the system. We would like t…
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Check for Need of Subscription Management to track assets in Maintenance cloudSummary: Hi Team, Our client is looking for tracking and managing assets that originate from Sales Orders in Order Management and would like to track the Genealogy of th…
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While creating a Technician in OFS what external id should we pass to be a resourceinstance in FusioSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Sync Asset Number Between Maintenance and Fixed Assets with Receipt Serial NumberHi, I have a client requirement to align asset numbers between Maintenance and Fixed Assets. When receiving an asset PO with a serial number, the client wants the asset … -
Looking for info on 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims'Summary: Hi all, As the summary says, I have been reviewing 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims' which was released in 25B. The re…
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Why does the Preview of Work Order Asset section not display the Asset Location detail?Summary: Upon going through My Maintenance Work > Preview Work Order, why does the Asset section not include the asset Location detail? Content (please ensure you mask a…
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Asset Number field in New Work Requirement UI says "No data to display"Summary: When setting up a new work requirement am unable to find any assets to assign to the Asset Number field. This is required field but does not show any values for… -
When View is clicked in maintenance exceptions redwood page , it's navigating to home pageSummary: When 'View' icon is clicked in maintenance exceptions redwood page , it's navigating to home page Content (please ensure you mask any confidential information):… -
Work order dates are incorrect in Maintenance Supervision's Assignment tabSummary: Dates as shown in the work order summary are different as compared to whatever is displayed in Maintenance Supervision's Assignments tab. What may be the cause?…
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Access to Plant ParametersSummary Unable to access Plant Parameters in Setup and MainteananceContent I am unable to access Plant Parameters in Setup and Maintenance even though I have given mysel…
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How to freeze Maintenance Work Order from user to modify once status is releasedDear Experts, We have a requirement to route Maintenance Work Orders to a custom PaaS-based approval process. However, we are facing an issue where users can continue mo…
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Is it possible to view each technician (Resource Instance) initials in My Mintenance WorkSummary: Hi Team, In the My Maintenance Work UI, when a user logs in as a Manager, Technician, or Supervisor, they should be able to see the assigned technician’s initia…
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Description in Hierarchies Redwood page in Maintenance CloudSummary: Most of the columns look empty , especially the description in the Hiearchy redwood page. Is this expected? User would like to create a work order by drilling d…
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Asset Numbering sequential and user-defined context similar to PIM Item numberingIs there any supported functionality in Oracle Fusion Maintenance to define configurable asset numbering rules (prefixes, segments, and automatic sequencing) similar to …
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Unable to attach Standard Work Operation in Standard repair timesSummary: Hi when creating Standard Repair Times, I am trying add the Standard Operation codes but it is not accepting the value,, even though they are in the same organi…
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I cannot add an asset to a hierarchy (You must provide a valid value for the ObjectId attribute)Summary: I cannot add an asset to a hierarchy (You must provide a valid value for the ObjectId attribute) Content (please ensure you mask any confidential information): … -
Document reference details (ISR) are not seen for TechnicianSummary: If a user has Maintenance Technician role assigned , in edit WO page document reference shows blank reference details section . But for a user with maintenance …
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Does the upcoming exception maintenance include the monthly maintenance pack?We were anticipating receiving the monthly maintenance pack next week as per the new monthly maintenance process. Today we've received an exception maintenance notice ab…
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Is there a REST or SOAP to create or update Maintenance Helpdesk work requests?Summary: Hi, we need to update a Maintenance Helpdesk through integration (REST or SOAP) . ¿Is there a rest o web service to do it? I have found in this documentation…
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My Maintenance Work not updating without ESS job – Any alternative to scheduling?Summary: In Oracle Fusion Maintenance Cloud (26B), work orders are not appearing in “My Maintenance Work” after status change (Unreleased → Released) unless an indexing …
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Maintenance Redwood enabled but still getting ADF pages when navigating using tasksSummary: After enabling and running redwood ingests for all of maintenance pages, we navigate using the Tasks, but it takes us to old ADF page for Work Order Content (pl…
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Please make complete with details option in maintenance work order as mandatory to provide notesSummary: Please make complete with details option in maintenance work order as mandatory to provide notes Navigation - When we execute maintenance work order from My Mai…
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Maintenance based movement request approvalSummary: Our customer has a requirement to create approvals for shop floor movement request that were generated based on a maintenance work orders, all movement requests…
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How to add "Serial Number" filter criteria in My Maintenance Work PageSummary: We have a business need to search orders using serial number within My Maintenance Work Page but currently serial number is not an available field for search. P…
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Assigned Resource Instance is not visible in My Maintenance Work UISummary: When maintenance work order is created and resource instance is assigned in each operation but when maintenance users login and navigate to My Maintenance Work …
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How to load high volume customer asset with FBDISummary: We have a requirement of load 10 million + customer asset records to be loaded from EBS to Cloud. Do anyone have any idea of loading such a huge volume of data …
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Knowledge Doc: 25C Redwood: Enable My Maintenance Work by OrganizationEnhanced Configuration for My Maintenance Work by Organization The latest update introduces the ability to enable My Maintenance Work for specific maintenance organizati… -
How do I set up the Master and Child Orgs for Global Work Definitions for Maintenance?Summary: I am trying to implement the new Global Work Definition functionality. I have opted in (found it in the Manufacturing opt ins, not Maintenance) to the new featu…
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What is the replacement for Internet of Things (IoT) in Maintenance Assets Monitoring?Summary: It was understood that Internet of Things (IoT) is going to be replaced with another service. Although we are not sure about the exact details and plan from Ora…