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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Maintenance work order builder AI agent functionalitiesSummary: Maintenance work order builder AI agent functionalities Content (please ensure you mask any confidential information): Has anyone been able to successfully use … -
Knowledge Doc: Enabling User Access for Fusion Maintenance AI Agent: Step-by-Step GuideHere’s the steps on how to give users access to AI agents in Oracle Fusion AI Agent Studio: Enable Required Profile Options: Enable "Security Console External Applicatio… -
Error- Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After RepairSummary: I just enabled the features "Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After Repair" but have error completing the work order…
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Redwood Negotiation - Price Precision Is Not Updated When Response Currency Is ChangedSummary: In Redwood Negotiation, Price Precision is initially defaulted correctly based on the selected currency. However, when the Response Currency is changed, Price P… -
Redwood PO Change Order - Deleted Attachment Reappears After Adding a New AttachmentSummary: In the Redwood Purchase Order Change Order page, if an existing attachment is deleted and a new attachment is added within the same change order, the deleted at…
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Add asset upon receipt works but Invoice price variance and tax line can not be capitalisedSummary: Add asset upon receipt works but Invoice price variance and tax line can not be capitalised Content (please ensure you mask any confidential information): Follo…
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OSP cost is not visible in Maintenance Work Order Cost ScreenSummary: We are trying to view the total Maintenance work order cost but the Maintenance work order cost screen is not showing the OSP cost either in Material Cost or in… -
The "Notes & Attachment" data in My Maintenance work is stored in which table?In the Supply Chain execution>Maintenance Management>Work Execution>My Maintenance work there is a tab called "Notes & Attachments", the data entered in this table is st…
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How to disable Manufacturing Plant in Org Parameter?Summary: We have wrongly enabled the Manufacturing Plant in our Maintenance Organization. As part of 26C we have Clock In/ Clock out feature for resource charging but we…
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'Enable advanced scheduling and work order assignments with Field Service' - Is resource Mandatory?Summary: In plant parameter, we have option as 'Enable advanced scheduling and work order assignments with Field Service' and to use 26C Clock in/ Clock Out feature we m…
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REST Payload for Asset Relationship CreationSummary request payloadContent Hi, I'd like to create asset relationship with REST API. Here is the end point I am using, https://pod/fscmRestApi/resources/11.13.18.05/i… -
Unable to add adhoc items in Redwood Work Definitions page after 26BSummary: Hello @Prasanth Senthivel-Oracle We have trouble adding adhoc items to work definitions in Redwood UI after 26B. We have the requisite privilege: Override Item …
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Is it possible to view each technician (Resource Instance) initials in My Mintenance WorkSummary: Hi Team, In the My Maintenance Work UI, when a user logs in as a Manager, Technician, or Supervisor, they should be able to see the assigned technician’s initia…
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Warranty contract/coverage created but doesn't appear in Asset InformationSummary: I was testing for something and have created a warranty contract and coverage. Both are in ready state, and have an asset associated with the contract. But in t…
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Create Provisional Assets in Projects at Point of Material Receipts opt-in option is greyed outSummary: Create Provisional Assets in Projects at Point of Material Receipts opt-in option is greyed out and Assets are automatically getting created at point of Materia…
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Maintenance work order not completing in My Maintenance WorkSummary: Completion is not working in My Maintenance work tab and work orders operations are not completing Content (please ensure you mask any confidential information)…
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Facing issues while setting up workorder FYI setup in BPM Worklist.Summary: We are trying to develop the rule where IF is configured as Workorder Maintenance Org and THEN is configured for FYI for manager or maintenance technician. Basi…
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How to trigger the approval workflow again when releasing maintenance work order from On Hold statusSummary: How to trigger the approval workflow again when releasing maintenance work order from On Hold status? Current behavior: When a Work Order is Unreleased and I ch… -
API to perform Mass removal of Work Definition Operations attachmentsWe have a large-scale requirement to delete and add attachments to existing Work Definition Operations in Oracle Fusion. We already have a process to mass upload attachm…
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After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it.Summary: After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it. Content (required): After linking a fixed asset to an Installe… -
Mandatory monthly maintenance - July 2026Hi Team, We would like to clarify the testing scope for the mandatory monthly maintenance that started from June 2026. Should we perform testing for all modules, similar…
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Is it possible to use Asset route functionality without My Maintenance WorkSummary: Is it possible to use Asset route functionality without My Maintenance work ? Content (please ensure you mask any confidential information): As per the explaine…
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What are the situations where we can't make an update to Asset Number?Summary: We are in general able to make changes/update the Asset Number. Wanted to know when or under what situations will we not be able to update Asset Numbers anymore…
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Unable to find or view the work request created vis Internal Help Desk RequestSummary: We have created Work request via Internal Help Desk Request. Post the Work Request is created, immediately we have to convert into Work Order else we could not …
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Auto-assign resource instance to work orders that is generated by the maintenance programSummary: I'm trying to auto assign resource instances linked to resource for Work orders created in maintenance management due to very high volume of maintenance work or…
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How do we solutionize a Multi meter and Day Based PM plan for moving assets like Truck/Cars.We have a requirement for a Truck asset that requires preventive maintenance based on three different criteria: Distance traveled (KM meter) Hours of operation (Hour met…
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Generate Repair Suggestion is throwing an error response during RestActionSummary: AI assist successfully generate in work order workbench but throws an error when you click Save as Note button. Please how can this issue be resolved? Please se…
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How to create Service Request and Work Order from Maintenance Cloud (Redwood vs Classic)Hi team, I am working with Oracle Maintenance Cloud (SCM) and I need guidance on the standard process to create a Service Request (SR) and its subsequent Work Order (WO)…
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Unable Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination ManufacturingSummary: Request you to help me with the navigation of "Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination" feature to connect fixed assets in manage…
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Provide a valid value for BUOrgId error while creating internal request for maintenanceWe are not able to create the internal Request for the maintenance where it is showing error as 'Provide a valid value for BUOrgId'