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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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What are the situations where we can't make an update to Asset Number?Summary: We are in general able to make changes/update the Asset Number. Wanted to know when or under what situations will we not be able to update Asset Numbers anymore… -
Unable to find or view the work request created vis Internal Help Desk RequestSummary: We have created Work request via Internal Help Desk Request. Post the Work Request is created, immediately we have to convert into Work Order else we could not … -
Auto-assign resource instance to work orders that is generated by the maintenance programSummary: I'm trying to auto assign resource instances linked to resource for Work orders created in maintenance management due to very high volume of maintenance work or…
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How do we solutionize a Multi meter and Day Based PM plan for moving assets like Truck/Cars.We have a requirement for a Truck asset that requires preventive maintenance based on three different criteria: Distance traveled (KM meter) Hours of operation (Hour met… -
Generate Repair Suggestion is throwing an error response during RestActionSummary: AI assist successfully generate in work order workbench but throws an error when you click Save as Note button. Please how can this issue be resolved? Please se…
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How to create Service Request and Work Order from Maintenance Cloud (Redwood vs Classic)Hi team, I am working with Oracle Maintenance Cloud (SCM) and I need guidance on the standard process to create a Service Request (SR) and its subsequent Work Order (WO)…
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Unable Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination ManufacturingSummary: Request you to help me with the navigation of "Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination" feature to connect fixed assets in manage…
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Do we need Item Master Org in order to use Global Maintenance Work Definition?Summary: We are planning to use Global Work Definition in Maintenance org. Our Inv Org Configuration is like One Master Org - IMO 9 Maintenance Inventory org 6 Manufactu…
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Provide a valid value for BUOrgId error while creating internal request for maintenanceWe are not able to create the internal Request for the maintenance where it is showing error as 'Provide a valid value for BUOrgId'
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Exclusive Equipment AssignmentSummary: Hi I need any idea about this case. Detail: The client manages several batches of equipment, and each batch is assigned to a specific customer. The assignment i…
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Merge option giving workcenter based on standard operation in PM scheduleHi, Need to understance below scenario. We have created PM schedule with 2 workdefinitions under Merge option Workdefinition1 : has same standard operation1 with workcen…
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Contract Meter is not defaulting from Coverage in supplier warranty contractSummary: Contract Meter is not defaulting from Coverage in supplier warranty contract Content (please ensure you mask any confidential information): Contract Meter is no… -
List of Assets is blank in create work order page - RedwoodSummary: List of Assets is blank in create work order page from maintenance supervision Content (please ensure you mask any confidential information): Initial Ingest job… -
Automatic Maintenance Asset Creation for “Entry for Tracking in Receiving Only” Serial ControlWe are validating automatic asset creation from a purchase order receipt for an item configured with the following attributes: Enable Asset Tracking: Full Lifecycle Enab…
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How to make minimum value of "To Charge" field as 0.01 for MWP org and preventive work order typeSummary: How to make minimum value of "To Charge" field as 0.01 for MWP org and preventive work order type Content (please ensure you mask any confidential information):…
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Bell and email notification when Maintenance Work Order is created from Internal Service Request.Summary: Hi All, I am working on Oracle Fusion Internal Service Request notifications. Requirement: When a Maintenance Work Order is created from an Internal Service Req…
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My Helpdesk UI is BlankSummary: Dear experts, I am trying to create request for Work Request through My Help menu. However, when I got into the My Help page, it was blank apparently. Is there …
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How to make Attachments mandatory in the "Edit Work Order" page?Summary: How to make Attachments mandatory in the "Edit Work Order" page? Content (please ensure you mask any confidential information): Version (include the version you…
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How to debug Agent Advisor failure on Maintenance Operations WorkspaceWe have enabled Agentic AI Apps from 26B in Maintenance, Maintenance Operations Workspace by using the Profile options, and provisioned Roles & privileges for Agent acce…
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Technician getting error Could not load data: status 403Is this caused by a missing data security policy? If so, which data security policy needs to be added in to the role? -
Unable to add ingredients in formula oracle fusion redwoodSummary: Unable to add ingredients in formula, The page shows loading, but the formula header or add buttons do not appear. Content (please ensure you mask any confident…
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End dated resource instances are displayed in scheduling tab of Maintenance SupervisionSummary: End dated resource instances are displayed in scheduling tab of Maintenance Supervision Content (please ensure you mask any confidential information): When we q…
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What is the purpose of creating as asset without "Item" associated with it?Summary What is the purpose of creating as asset without "Item" associated with it?Content Hi All, We can define an asset in the Maintenance module without specifying th…
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Oracle Fusion Maintenance Work Order Issue Item Treated as Return for Serial-Controlled MaterialHello everyone, I am testing the material consumption flow in Oracle Fusion Maintenance Work Orders using Redwood My Maintenance Work in a TEST environment. I am facing …
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Work Instruction for Maintenance Standard OperationSummary: Hi, Does oracle provide the feature for maintenance technician to get the knowledge how the operation is run. Since the manufacturing module can create the work…
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Add Adhoc Items in Work Definition Operation Items Redwood Page is not adding any rowSummary: Create work definition and add operation. Add operation item by selecting the 'Add Adhoc Items' button. But after selecting this button there is no row added in…
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Unable to Edit 'Notes' in Notes and Attachments Tab in My Maintenance Work Redwood UISummary: When we navigate to My Maintenance Work UI , click on Work order and navigate to 'Notes and Attachments' tab, we have add option to write any notes but what bus…
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How to add Parts List/Child Asset to an Asset through a Maintenance Work OrderSummary: We would like to add a Parts List and/or a Child Asset to the Parent Asset via a Maintenance Work order. Content (please ensure you mask any confidential inform…
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Maintenance Work Definition FBDI ImportSummary: Error - Import Maintenance Work Definition Content (please ensure you mask any confidential information): I am testing Maintenance Work Definition FBDI Import -…
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Unable to load data through import export in plant profilesHi , When we load data in Profile options it gives error of enable flag . Though there is no flag column in UI .