Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
How to handle 27 pay periods in 2026, but benefit deductions will only be coming out for 26 paysSummary: Will have 27 pay periods in 2026, but benefit deductions will only be coming out for 26 pays - so therefore we will need to end date benefit rates for 2026 with… -
You selected too many plans for this plan type. You can select up to 1 plans. You selected 2 plans.Summary: Hi All, I am getting this error and not able to figureout where the issue is.Can anyone pls help. For cancer plan type, we have 4 plans. Cancer plan Level2, Can… -
Person Change Causes Life Event for change of employment categoryI need a FF to trigger when employment category changes from specific value to another value. There are multiple conditions. eg: When the employee is changed from PT to …
-
Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
-
Activating server timezone changeSummary We switched the server timezone, but are not seeing the updateContent Hello, We are testing out the news feed in our Stage Pod and noticed under Benefits when th… -
Can we hide tabs on Overview tabs on Benefits Activity CenterSummary: As we don't need Court Orders and Billing, i wanted to hide few tabs on Overview section in Benefits Activity Center Page. Content (please ensure you mask any c…
-
ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) returning incorrect values for renamed planSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) has been used under a Post Election Edit Rule. Unfortunately the function returns 'Y' even though the pa…
-
Benefit relationship sync issueSummary: Hi Experts, we are noticing issue for few employees where record is terminated in the HR but benefit releationship shows as active and when we refresh it become…
-
Examples for a 'Required Period of Enrollment' FormulaSummary: Looking for a 'Required Period of Enrollment' Fast Formula Content (please ensure you mask any confidential information): We are trying to determine how easy it…
-
how to hide quick action in Benefits Activity CentreSummary: How do i hide the quick actions under Benefits Activity Centre » Enrollments. Content (please ensure you mask any confidential information): Version (include th…
-
How to enforce court order de-enrollment?Is it possible to enforce the de enrollment during active court orders. ? The requirement is that when the benefits admin has updated any court orders, the employee elec…
-
How to Change the Benefits Organization Name on Redwood ESS Page?Summary: My client would like to modify the name of the Benefits Organization by adding the word (Trust) as part of the name. Can this be accomplished via VBS? If so, pl…
-
Hide “Cancel” Buttons in Enrollment Authorization in Redwood Self‑ServiceWe want to ensure that employees are required to accept the "Enrollment Authorization" during Open Enrollment, regardless of whether they make changes to their benefit e… -
Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update…
-
Voluntary Employee Life terming with Open EnrollmentSummary: I set up Open Enrollment and Voluntary Life to Default current same enrollment and rates. We have options from 10K - 500K in 10K increments, we have age bands. …
-
Impact of not following Financial Year Period in Benefit configurationSummary: Hi All, Wanted to understand the recommendation and impact for not having Financial year period. For Mexico the Plan renewal is set to end of Nov. wanted to und…
-
Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event …
-
Unable to see document type and description through ESS benefits pending actionSummary: I am unable to see the document type and description while trying to add document type in the pending action section in Self service enrollment page for Benefit…
-
What dimensions or aspect ratio should we recommend for Benefits program imageSummary: What dimensions or aspect ratio should we recommend for Benefits program image and What file type and file size should the Benefit Program image be? Content (re… -
Life event picking 2025 rates instead of 2026Summary: Hi All, We have 2 life events one New hire during open applicable for new hires during open enrollment and one Open life event applicable to existing people. So…
-
none of the benefit plan are showing in self service page in fusion HCM?Summary:none of the benefit plan are showing in self service page in fusion HCM? Content (please ensure you mask any confidential information): Version (include the vers…
-
Manage Action Item greyed outI do have all the roles I could have, does anyone know what might be causing this issue?
-
Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …
-
Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Person change causes life event not triggering for TerminationsSummary: We have a "Person Change Causes Life Event" fast formula associated with our termination trigger with the below conditions. We have been seeing that it is not w…
-
Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However…
-
Unrestricted Program Window Closes MidnightWe have an Unrestricted Program which is 'always open', but on ESS Redwood page, it shows window closes midnight, which is misleading. If I login as an employee at 4pm, …
-
Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…
-
Error when backing out life eventSummary: Error when backing out life event Content (please ensure you mask any confidential information): The message is ORA-20001: The end date of the entry can't be ex…
-
Error while backout the life eventSummary: Hi All, This is new implementation. The client has rates starting 11/1/2025. So, we have created Programs ,Plans as of 1/1/1951. But they want rates from 11/1/2…