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Benefits
Discussion List
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Summary of Elections at Open Enrollment is not triggering newly added templateWe have added a new template along with the Seeded one. So currently we have two templates. After 26C upgrage, When an employee submits enrollments, this alert triggerin… -
Redwood Benefits: Simulate a Life Event for Benefits AdministratorsThe 26C Upgrade includes a new feature called “Simulate a Life Event for Benefits Administrators.” Could someone explain how this feature works? I checked it, and it doe… -
Element Error when applying default with an eventSummary: When trying to evaluate "Move" event getting an Error "There was a problem saving the elections because another enrollment exists in the same element that this … -
Total cost per payperiod & annual cost is different in enrollment summary and review and submit pageSummary: Total cost per pay period & annual cost is different in enrollment summary page and review and submit enrollment pages. The pre tax amount is showing correctly …
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Receive error "Remove contact as a dependent or beneficiary from benefit plans before end dating"Hello I am receiving an error when trying to end date a contact who has passed away. This contact is never been listed as a beneficiary nor enrolled into health plans. D…
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While evaluating life event error is appearing in Redwood Benefits summary PageSummary: While evaulating life events in benefits summary redwood page following error is appearing Content (please ensure you mask any confidential information): Versio…
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Attempting to inactivate existing plan during Open Enrollment get error BEN-990483Summary: We are encountering an error while attempting to inactivate an existing plan during Open Enrollment. Upon submitting the enrollment, we receive the following er…
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How create Eligibility Profiles using HDL?Summary: How create Eligibility Profiles using HDL? Content (please ensure you mask any confidential information): How create Eligibility Profiles using HDL? Version (in… -
How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in… -
Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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What is the approval date that the BEN_DOCUMENT_APPROVAL alert sends?Summary: Hi Community We are testing the BEN_DOCUMENT_APPROVAL alert client. We found that the approval date field behaves randomly. In some cases, it uses the current a…
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Hello, I need some support on collapsing rule in Benefits module.Summary: Hello, I need some support on collapsing rule in Benefits module. When a Benefits collapsing rule reprocesses a New Hire life event as the winning event, Oracle… -
Plan Grouping Modification?Is there not an easier way to change the order in which the plan grouping is displayed to an employee on the "Configure Plan Type Grouping Display"? We want to change th… -
After 26C update, Benefits Summary "Actions" panel shows fewer quick links — is this expected?Summary: On the Redwood Benefits Service Center → Benefits Summary page, the right-side Actions panel shows fewer links after 26C than it did on 26B. 26B (our Production…
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Interim coverage is not getting created for medical and dental plansWe are setting up interim coverage for "Birth Adoption" and "Marriage" Life events which currently suspends the benefit plans. Somehow, interim coverage is created for a…
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Benefits : Pending action doesn't reflect any list in both Responsive and RedwoodSummary: Benefits Summary → Pending action doesn't reflect any earlier list even if view is selected as All. Earlier it was reflected for all i.e. Pending action list, C…
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How to hide quick actions and contact us links in Redwood Benefits Self Service.Summary: How to hide quick actions and contact us links in Redwood Benefits Self Service. As our client doesn't wanna see any data other than only enrollment page. Conte…
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Best Approach for HSA Contribution Calculation When Prior Contributions Exceed New Annual ElectionWe would like to understand Oracle's recommended setup or best practice for the following HSA contribution scenario. We observed that when an employee changes their HSA …
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How to Default the Plan options or Coverage amount by Evaluating the Life eventSummary: Currently we have Life events Full time to Part time and Part time to Full time which the plans will be available based on Eligibility. But now we want when Lif…
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Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am… -
Child Coverage Start DateSummary: We have below requirement for Coverage start date We have one plan to have different coverage start dates for new born and different for Employee and Spouse Emp…
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Redwood- Replace content 'Verify people you’d like to cover' on Benefits self service page.Summary: Hi All, Is it possible to Replace 'Verify people you’d like to cover' text with custom text on Benefits Self Service page.In Redwwod. Thank You Content (please …
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Make Tobacco field required for spouse, domestic partnerSummary: I have a requirement to make Tobacco field required for Relationship type Spouse, Domestic Partner I am able to achieve this on employee page but not on the adm… -
Audit Reports - Benefits Business Objects - Dependent changesSummary: We have enabled the Benefits product in Audit Reports to be able to report on changes that employees make thru self-service. Particularly we would like to be ab…
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On Redwood page how can we modify the verbiage on Self-Service Enrollment page under ME > BenefitsSummary: We have a requirement to edit the verbiage which gets display on Self-Service enrollment page for Open Enrollment text. Change from : Your open enrollment windo…
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Redwood page : Person Benefits Balance displays for one, while for other it doesnt displayWe are facing an issue mentioned below: Consider we have two Benefits Admin 'A' and 'B'. On responsive page Person Benefits Balance LOV displays for both 'A' and 'B'. Bu…
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How to get Termination LE's to process automatically when there is a Suspended benefit election?Summary: Hi, is there a rule we need to set up where Termination LE's automatically process and end benefit coverages and rates, when there is a Suspended benefit electi…
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how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
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we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…