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Benefits
Discussion List
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Redwood 25B Benefits Activity Center - process appearing - "Ingest Benefits Person Search Data"Summary: Hi, after enabling the new Redwood BAC with 25B in Prod, and the new expanded elasticsearch, I see there is a process "Ingest Benefits Person Search Data" that … -
Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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National Identifier field missing in People to Cover Redwood pageSummary: In RUI People to Cover Page we get the Option of National Identifier but in Redwood page this is missing when we navigate through My Client Groups → Show More →…
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How to make SSN,DOB and Gender Mandatory if the employee is adding Spouse/Child as their Dependant.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can we successfully rollout Redwood Benefits, before Redwood HCM Core HR and Payroll?Summary: We are thinking the phased approach to Redwood is best, starting with Redwood Benefits. Are there any dependencies on Oracle Core HR and Oracle Payroll to also …
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Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
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Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
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Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi… -
Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Redwood benefits - Enrollment summary is not showing all plans.Summary: We started with redwood testing for the benefits module and have a few issues Under the Self-service benefits summary I cannot see all plans. Why do we see two … -
Flat Range Age Reduction Rounding RuleSummary: How to round age reduced coverage values to the next thousand when using a flat range coverage. Content (please ensure you mask any confidential information): C…
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Redwood Review Employee Resources for benefits not showing your documentsSummary: We are testing Redwood for Benefits in TEST and noticed that the resources we have in Production are not showing in Redwood. When I open it in VBS I do not see …
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Are HSA limits applied during Vertex processing?Hello Experts, We run a monthly Vertex process and just like to ask about whether Health Savings Account (HSA) limits are automatically applied. Since Vertex handles tax…
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interim coverage not showing in redwood pageSummary: Interim coverages for supplemental life insurances are not coming in redwood page enrollment summary page.However,the same is getting reflected in Admin page.An…
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What dimensions or aspect ratio should we recommend for Benefits program imageSummary: What dimensions or aspect ratio should we recommend for Benefits program image and What file type and file size should the Benefit Program image be? Content (re… -
Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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View payroll info not showing in Benefits service center in RedwoodSummary: Earlier under rates, user could see the 3 dots, which used to show the Payroll info for the rate. With redwood in BSC, we dont see that option anymore, Its that…
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Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord… -
Need to hide support tab from ME ->Benefits employee login pageSummary: Need to hide support tab from ME ->Benefits employee login page. When we tried to hide the support tab, we were not able to achieve it through VBCS. We wanted t…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
Validation for country,gender,dob,tobacco not working for people to cover page creatre new contact, tobacco , dob , gender are not even working , . last one - national identifier is working weirdly , not allowing us to create contact even if i provide value to nation…
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'Enroll in default' benefits process is not able to default option for part-time new hires.Summary: 'Enroll in default' benefits process is not able to default the "HOOPP Opted-Out" option for part-time new hires. The expectation is that once the process is ru…
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Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked…
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How Can we Hide/Edit the Before you enroll task under Self Service Enrollment windowSummary: As we need to customize the Self Service Page in redwood, we need to hide the "Get to Know your benefits" & "Choose how you want to enroll" task as they are not…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Unable to hide selective fields in Additional info Ui in Create contact UI- RedwoodSummary: Client wants to hide some selective fields like Student status and Tobacco status from the additional info UI of the Create contact UI of SSBEN- redwood. But wh…
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Did anyone face Item PAYROLL_PERIOD_TYPE returned no data error in Rate Periodization FastFormula?We are encountering the following error in the Rate Periodization Fast Formula during Benefits participant enrollment, specifically for a couple of employees who have mu…