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Benefits
Discussion List
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Seeded Benefits Report errorSummary: I am not able to access many of the Seeded Benefits Report like Total By Life Events due to this error. Please let me know if there is a way to fix these. Conte… -
Redwood UI: where should I configure or check the configuration for Post-Enrollment Survey?Hello, my client is having trouble with Post Enrollment survey after Redwood release. In Self Service configuration the flag to let it be displayed is correctly flagged …
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Redwood Court Orders Unique Reference field does not auto populateSummary: When adding a new Redwood Court Order the Unique Reference is not auto populated as it was in the Classic UI screen. Responsive UI As you can see below the Uniq…
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How to make the enrollment window auto close after elections are madeIs it possible to close the enrollment window when the employee review and submit the enrollment. The requirement is that there should not be a re-visit option for the b…
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Life Event Processing Issue – Eligible Benefits Not Presented for Employee with 13 AssignmentsHi, We are currently investigating an issue for an employee who has 13 active assignments. The employee's Benefits Relationship and Primary Assignment are configured cor…
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Is there any setup on the Benefits Module side to allow arrears to calculate?Summary: Other than the configuring the payroll element to allow for arrears, is there any setup needed on the Benefits side that is needed also? We have the situation t…
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Rate Periodization FF does not compute reflect before submissionSummary: We have associated Rate Periodization FF for HSA plan. We notice that the FF does not show the Employee contribution immediately upon user entry however it is w…
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post election not working as expectedSummary: we have to restrict the enrollment when the Vol. EE ADD Plan coverage amount is greater than the Vol EE plan coverage amount. currently the post elect FF is att…
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Open Enrollment not reprocessing on contact relationship update – but works on new contact creationHi Experts, I have encountered a scenario during Open Enrollment (OE) and would appreciate guidance on expected system behavior and any recommended best practices. Scena…
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Does the "Enrollment Rule" take precedence over the "Default Enrollment Rule" if both are populated?Hello - I just wanted to make sure I am understanding the functionality I am seeing in our environment. In the scenario below, if both the Enrollment Rule and Default En…
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Redwood -Is it possible to rename the Total Cost per pay period hide on BSS pageSummary: Hi All, Can we hide or rename the text' Total Cost per pay period'. Thank you. Content (please ensure you mask any confidential information): Version (include t…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
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Employees are unable to update their Supplemental Life election from 1x/2x/3x coverage to 5xSummary: Employees are unable to update their Supplemental Life election from 1x/2x/3x coverage to 5x because the Submit button spins indefinitely. Sometimes an error me… -
Question on Contact Relationship LOVSummary: we have a requirement to remove few relationship types from Benefits Relationship LOV under People to Cover. when we make changes to CONTACT Lookups does it als…
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Life Event Rejection ReasonsSummary: Do we have the option to customize / configure the rejection reason codes in the dropdown below: Content (please ensure you mask any confidential information): …
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Only medical plan and options showing when New Hire life event triggered. No other plans.Summary: Only the Medical Plan is showing as available to enrol when a new hire life event is triggered. Why would none of the other plans be showing as available if the…
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1 prior or last pay period end date rule for Termination eventSummary: We have configured HSA on our Termination event to have a rule for the previous rate end date to "1 prior OR last pay period end" for the previous rate end date…
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Issue with the seeded open enrollment alertHi Team, We have configured the seeded open enrollment alert (Summary of Elections at Open Enrollment) for US population to send a confirmation mail to the employees imm…
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Loss of Eligibility life eventSummary: Loss of Eligibility: Employee enrolled into a family plan and all the dependents ages out , when the loss of eligibility life event is triggered, the dependents…
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Custom Alert creation for Loss of Eligibility Life eventCould you please confirm whether it is possible to create a custom alert specifically for the Loss of Eligibility life event, so that whenever this life event is trigger…
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Alert only for Non Employee Triggered Life EventSummary: Alert to trigger for the Life event only when it is not initiated by Employee. Ex - Birth can be initiated by Employee or Admin. Is it possible to trigger based…
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Redwood change Enroll button to Waive for only Waive plan/optionsSummary: Redwood change Enroll button to Waive for only Waive plan/options Content (please ensure you mask any confidential information): We just went live with Redwood … -
Disenroll stepchild automatically through Divorce life event.Summary: Hello Experts, We have a requirement to disenroll Step child automatically when divorce life event is processed since Employee is not the biological father Plea…
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Enable Multiple Assignment processing for BenefitsSummary: Hi team, We have scenario where an employee can have a temporary Global Transfer while having the primary work relationship active. The requirement is that the … -
Can we create Benefits Alert for Life events without enrollment windowSummary: Requirement is to create a scheduled Alert which Notifies an employee of a change in benefit rates or coverages resulting from a core HR action, such as salary …
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Filter expression for Occurred Date in AlertSummary: Requirement is to Reminds the employee that the enrollment window will close in 10/5/1 days for the current life event. page. Content (please ensure you mask an…
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How to hide Seeded Life Events under Benefits SummarySummary: Currently we have many seeded Life Events that are available under Manage Life Events. for example, Total Percent full time changed. as designed it is displayin…
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Functionality for buying Vacation integrated with benefit plan?Summary: Functionality for buying Vacation integrated with benefit plan where employee selects the number of hours to be purchased from ESS. Content (please ensure you m…
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Coverage amount should match Voluntary employee life and Voluntary employee AD&D.Summary: We have two different plans Voluntary employee life and Voluntary employee AD&D. both plans max coverage 150000. It should throw an error if we elect more cover…