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Benefits
Discussion List
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Benefits -Issue with Benefits - Potential Life Events Real TimeSummary: We are getting an employee with Benefits - Potential Life Events Real Time report as New joiner detected with a date , however there is no New Joiner detected f… -
Cannot Process Potential Life Events (The processed life events process again)Content (please ensure you mask any confidential information): I have 2 potential life events: 2025/10/13: New Hired (Processed) 2025/11/03: Plan Change in Assignment (U… -
How to allocate benefits to other country employeesSummary: Hi Team, Our client has a requirement involving a few managers who are assigned to one country but need to receive benefits applicable to another country. Addit… -
Need the Relation/Join Between Documents Of Record Table And Benefits TableSummary: Hi all, For one of my report Documents Audit Record Report I have to fetch documents details like name, uploaded by, Approved Status and for which pending Actio… -
'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredSummary 'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredContent Hi Experts, We have noticed that for few associates t… -
How to require an amount for FSA elections?Summary: Benefits Module Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any… -
Benefits Self - Service: Continue button not workingSummary: Hello, As per below screenshot, the continue button is disabled. I have added the required data security policies from the following link: but it is still not w… -
Prevent Supplemental Life Insurance Option from being selected by employeeSummary Prevent Supplemental Life Insurance Option from being selected by employeeContent We have an Employee Supplemented Life Insurance Plan setup with 7 options (1x-5… -
HSA calculation for Employee and Employer contributionsWe have a requirement where the HSA calculations should be changed: Existing – 1. The maximum limit of HSA Total will remain as per the IRS stated limits. 2. Employer co… -
Medical Plan Suspension When New Dependent Added to Existing EnrollmentSummary: We have a requirement that any newly added dependent (outside of New Hire enrollment) must submit applicable documentation to validate the dependent relationshi… -
How to disable the benefits rates when employee enrolled their domestic partner and their childSummary: Hi Team, Our client has a requirement to remove or hide rates and ensure that no rates are sent to the ADP system when an employee enrolls their domestic partne… -
Automate to untick the eligibility box and remove allowance effective dateSummary: Hi Team, Our customer wish to explore if there is a smarter technical way with an automation to untick the eligibility box and remove allowance effective date f… -
How to Configure 'Rate Start Date' as previous pay period start dateHi All, We have the requirement where the element entry start date should be 1st day of previous pay period for life event enrollments. Payroll - US Biweekly Payroll For… -
Eligibility of one plan during retirement is based on the plan enrollment before retirementThere are 2 programs for the employee. One is during the active tenure of the employee in the organization, and the other program is for the retirees. If employee is enr… -
Unable to close required pending action itemSummary: I am trying to close a required pending action item, but even after clicking into the item and designating dependents the item is still marked as pending and no… -
Remove person info, pending actions sections for Employee self serviceSummary: Remove person info, pending actions sections for Employee self service Content (please ensure you mask any confidential information): Hi, The client wants to gi… -
Rate start date based on the changes done on electionsSummary: Rate start date based on the changes done on elections Content (please ensure you mask any confidential information): Hi, We have a requirement where if the ele… -
FF "Dependent Coverage Start Date"I am working with unrestricted events, as the employee can enroll and disenroll from a plan at any time. I created a formula of the type "Dependent Coverage Start Date."… -
Person Number in BAC Quick Actions is not consistentSummary: on the Benefits Activity Center, we notice that the Person Number on the Quick Actions are not consistent. For example, we see Person Number next to name in Per… -
Is it possible to Make mandatory the fields recieved date OR denied date in Benefits certificationsSummary: The client want to make Make mandatory recieved date or denied date in the upload Benefits certifications for the plan, so they MUST to put one or another Conte… -
Pending action items are not cleared with manage action items job.We are trying to clear pending actions for Birth and Marriage certificates through Manage Action Items Jobs. Unfortunately nothing is getting cleared for few employees a… -
Not able to search terminated employees in Benefit activity centerSummary: We are unable to search terminated employees in Benefit Activity Center (using effective date same as termination date). Its not showing any employees. The same… -
accessing benefits of terminated employeesSummary: in benefits service center - i cannot access benefits of terminated employees Content (please ensure you mask any confidential information): is there some confi… -
No inactive people are displayed in the Benefits activity centerGood afternoon, everyone. I'm trying to access the Benefits Activity Center to find the benefits information for an inactive employee, but I can't see the inactive emplo… -
Split Plan EnrollmentSummary: We have a Retiree Program, with Medicare and Non-Medicare plan type in it. Where Participant with Age > 65 are eligible for Medicare Plan and rest are eligible … -
Submitted document eoi needs alertWhen employee submits EOI, Document type: Proof of good health for various plan, Benefits admin needs a notification to approve or vew it. Is the functionality available… -
Lifeevents are getting triggered for temporary non-primary assignmentSummary: Lifeevents are getting triggered for temporary non-primary assignment Content (please ensure you mask any confidential information): Hi, All the eligibilities a… -
Access to Document Records information as HR Benefit SpecialistI was wondering if someone has experienced the same situation, I have 3 Benefits specialist users to test in Dev1, one of them has access to view Document Records inform… -
Divorce Decree certification issueSummary: We are encountering an issue related to the divorce life event. Previously, when an employee created a divorce life event, a pending action item was generated r… -
Enrollment kit reportSummary: Enrollment kit report Content (please ensure you mask any confidential information): Hi, Could anyone advise where is the enrollment kit report in redwood for B…