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Benefits
Discussion List
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Benefit summarySummary: I turned on Redwood and both profile values are set to Y but when I go to Benefits Summary page to make changes in Visual Builder I have a screen that says Ther… -
Redwood Benefits AI Agent - QuestionsSummary: We are exploring the Benefits AI agent in Redwood pages and have below questions: 1)Does the engine have access to data from outside of HCM or its extracts info…
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Redwood - unable to see pending and contingent worker type in Benefit Activity Center for 25BSummary: unable to see pending and contingent worker type in Benefit Activity Center for 25B but able to see Redwood Benefit Summar Content (please ensure you mask any c…
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Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I… -
Derived Factor: First of Year vs First of Calendar YearProgram Level Setup is for Fiscal Year which starts from 1st March. Derived Factor: Age Setup: First of Year Compensation Setup: First of Year We have observed, when a s…
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how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…
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Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
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Process Life Event on 01Jan along with Open Enrollment LEWe have a requirement to perform Global Transfer on 01Jan. But we normally perform Open Enrollment on 01Jan. Saw the collapsing rule configuration and we cannot setup wi… -
Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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Enrollment Certification Required FF for Short Term Disability PlanSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you… FF for EOI Requirement for Short Term Disability Plan and different Options If E…
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SSN Requirement & Pending ActionSummary: Employees are not able to complete their Pending Action for missing SSN through their Pending Actions, but they can update the info through Before You Enroll/Pe… -
Express and Discovery DifferenceSummary: Hi, Anyone knows the difference between these two options? Content (please ensure you mask any confidential information): Version (include the version you are u… -
25B: In the new Benefits Activity Center 'People to Cover' action is not availableSummary: In 25B in the new Benefits Activity Center 'People to Cover' action is not available. Please advise if its expected or role is missing. Screen shot as attached …
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Not able to add certification as an employee for Proof of good healthWe have configured certifications for Voluntary supplemental Life plan. However when we login as employee we are not getting the option to add the attachment.
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How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Redwood 25B Benefits Activity Center - process appearing - "Ingest Benefits Person Search Data"Summary: Hi, after enabling the new Redwood BAC with 25B in Prod, and the new expanded elasticsearch, I see there is a process "Ingest Benefits Person Search Data" that …
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Unable to see Document Types for Birth Certificates in Redwood BenefitsSummary: Only some people can see this, while others cannot in Redwood. However, non-redwood there are no restrictions. Content (please ensure you mask any confidential … -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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National Identifier field missing in People to Cover Redwood pageSummary: In RUI People to Cover Page we get the Option of National Identifier but in Redwood page this is missing when we navigate through My Client Groups → Show More →…
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Can we successfully rollout Redwood Benefits, before Redwood HCM Core HR and Payroll?Summary: We are thinking the phased approach to Redwood is best, starting with Redwood Benefits. Are there any dependencies on Oracle Core HR and Oracle Payroll to also …
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Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
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Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens…
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Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi… -
Flat Range Age Reduction Rounding RuleSummary: How to round age reduced coverage values to the next thousand when using a flat range coverage. Content (please ensure you mask any confidential information): C…
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Redwood Review Employee Resources for benefits not showing your documentsSummary: We are testing Redwood for Benefits in TEST and noticed that the resources we have in Production are not showing in Redwood. When I open it in VBS I do not see …
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Are HSA limits applied during Vertex processing?Hello Experts, We run a monthly Vertex process and just like to ask about whether Health Savings Account (HSA) limits are automatically applied. Since Vertex handles tax…
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interim coverage not showing in redwood pageSummary: Interim coverages for supplemental life insurances are not coming in redwood page enrollment summary page.However,the same is getting reflected in Admin page.An…