Benefits Plan with Automatic Enrollment Method Not Enrolling Employees

Summary:

Dear Team,

We have created a new Benefits Plan – Medical Health Insurance and configured the enrollment method as Automatic.

Our expectation is that the plan should be automatically assigned/enrolled for an employee when the employee is hired.

However, when we access the Benefits enrollment page for the employee, it shows:

“You haven't enrolled in any plan yet.”

Additionally, the Enroll Now button is greyed out, and the employee is not enrolled in the newly created Medical Health Insurance plan.

Expected Behavior

Since the enrollment method is configured as Automatic, we expect the plan to be automatically assigned to the employee during the hiring process.