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Benefits
Discussion List
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What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Age Reduction when employee turns 65 but if employee not enrolled previously drop down should showSummary: Hi All, We have a requirement like, if employee is already enrolled in Life Insurance plan with some coverage amount($X) and turning 65 years today, then covera… -
Unable to find 'Self-assigned Event Rule' tab under Create Life Event pageSummary: Hi Experts, I’m trying to configure a new Life Event in Oracle HCM, but I’m unable to see the “Self-assigned Event Rule” tab under the Create Life Event page. C…
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Error while enrolling in age reduction coverageThere is a requirement were the employee enters the coverage amount. When employee completes the age of 65, the coverage becomes 0.65 times the standard coverage value e…
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Requirement to assign same beneficiary to different plans (life insurance)Summary: We have client requirement to use setup same beneficiary for two different plans and employee will only add the beneficiary under one plan enrollment and the ot… -
Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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How to track open enrollment in each stage (Did not click/not submit/ submitted)Summary: How to track open enrollment in each stage (Did not click/not submit/ submitted) 1.Who clicked enroll but did not submit -> In progress 2. Who clicked enroll an…
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Why is unrestricted program enrollment window showing up during Open Enrollment?Summary: When processing Open enrollment for a benefits program, the unrestricted benefits enrollment is showing up and allowing employees to edit. They are configured i…
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How do you calculate coverage when annual salary is a salary component but not overall salary?Our Life insurance is calculated as 2X annual salary up to $500K. When I use the coverage calculation of: Determination Rule: Multiple of Compensation Multiplier: 2 Comp…
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Redwood - Customize or Rename enroll button for a specific planSummary: Hi Team, Is it possible to rename the Enroll button for a Specific plan.We want the enroll button to be renamed only for plan. Thank you Content (please ensure …
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Error While evaluating Life event (Gain dependent, lose dependent, divorce etc.,)Summary: When processing a life event encountering below error. "There was a problem saving the elections because another enrollment exists in the same element that this…
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New Hire and Rehire Life event trigger without FFSummary: We are looking to have separate triggers which can work without a Fast Formula for New Hire & Rehire life events. I expected ORIGINAL_DATE_OF_HIRE would trigger…
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Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
Receiving ORA-01407: cannot update (???) to NULL when evaluating Termination life eventWe are trying to evaluate the Termination life event for an employee. When selecting the Evaluate Life Events option, nothing happens. Nothing processes nor do we receiv…
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Can HSA enrollments roll over each open enrollment?Summary: We have FSA plans that end each fiscal year and the employee has to re-enroll. We also have HSA plans that should roll over each open enrollment with their same…
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How to Extract Benefits Enrollments Data for Terminated Employees or De-enrolled DependentsSummary: How to Extract Benefits Enrollments Data for Terminated Employees or De-enrolled Dependents in Changes only File Our file is changes only and runs bi-weekly, wh…
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ORA-01400 Error Message when enrolling in Redwood BenefitsSummary: An employee is getting this ORA-01400 error message when submitting their elections in Redwood. Has anyone experienced this error before and how did you resolve…
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Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Redwood Benefit Admin Enrollment Status Report Available?Summary: Looking for a way to identify if an employee has gone through the whole Open Enrollment process. Would like to know if anyone knows an out of the box solution o…
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Question on debugging Benefits Fast formula(I have seen a few posts on this and tried options listed there, this question is specific to a FF type) I am receiving the following error during open enrollment when a…
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Can we Grey out the Waive Option Tile from Wellness Program Plan on Benefits Enrollment PageSummary: Hello All We are working on a requirement for our client with following requirement - Plan Type - Wellness Program Plan Name - Wellness - Blue Cross & Blue Shie…
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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How to default Rate for one plan based on Enrollment in other planHello Team, We have Medical and Health Savings Account plan. HSA has 3 options, Employee Only (EE & ER Contribution) Employee + Dependents (EE & ER Contribution) Employe…
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Does anyone have a BI report query available that extracts data in the 834 ANSI HIPAA format?Looking for BIP query with template -
Default to assign pending action fast formula type issueSummary: Created a 'Default to Assign Pending Action' Fast Formula type. This formula used in benefits module. Used to get the 'Interim' amount. But am getting issue wit…
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Review and Approve Documents in benefit certification not requiredHow to enable/disable the approval for the dependent designation requirements, and the certification page of the plan or program configuration.
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Supplement plan does not prompt for dependent designationSummary: I am encountering an issue with a new supplemental plan enrollment process (effective 1/1/2026). Current voluntary accident plan does not require dependent desi…
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Where can I change a plan type note in benefit self serviceWe have the attached note that needs to change for Open Enrollment and I can't find the navigation to the set up to make the change. Please advise:
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HDL to back out potential life eventsSummary: HDL to back out potential life events Content (required): Hi Team, Greetings! We have got a potential life event triggered for multiple employees for retroactiv… -
Void only the "Evaluated Life Events"Summary: The client needs to delete "Evaluated Life Events" events in bulk, as they are currently doing this process one by one, which is impractical since each employee…