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Benefits
Discussion List
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how to end date the benefits plan enrolment to enrol new optionWe need to change the coverage amount in the plan. To do this, we created a new option and coverage, attached them to the plan, and inactivated the existing option in th… -
HDL Assignment change load not triggering benefits life event based on PER_ALL_ASSIGNMENTS_MSummary: We have a Benefits life event configured to trigger when EE changed from FT to PT below: Person Change:Part-Time to Full-Time Table Name:PER_ALL_ASSIGNMENTS_M C…
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Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi…
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Report future dated life event and make enrollments from self-serviceSummary: We have a unique requirement where employees are allowed to report life events like Loss of Coverage in advance of the life event. Example: An employee's spouse…
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ORA-20001: The life event can't be reopened because there's no electable choiceSummary: The life event is getting evaluated but directly going to processed and closed status. The enrollment window is getting closed and when we try to reopen the win…
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Is it possible to customize Benefits Self Service redwood page by changing the content or hide fieldI am not able to edit page content in Benefits Self Service Enrollment Redwood page .Neither i can hide any particular fields unlike responsive UI.Is this possible to do…
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New Legal Entity not determining Healthcare Benefit EligibilitySummary: We are replacing existing Legal Entity with New Legal Entity effective Jan 01 2025. While Transferring the colleagues to New Legal Entity, their Healthcare Bene…
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Redwood Self Reported Life event - Report or area administrator can see LE to approveSummary: We know that alerts can be set up to notify benefits administrators when a self-reported life event is submitted. However, with high volumes, these alerts can s…
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Enrollment period for life events - Best practice and impactsSummary: Hi, Our client wants to have 7 day period for enrolment for all life events except hire such as add/drop coverage, marital status, assignment category, union ch…
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Redwood-Need Guidance if we can make the Complete pending actions as required as opposed to OptionalSummary: Need Guidance if we can make the Complete pending actions as required as opposed to Optional which shows by default in the SSBEN Redwood landing page Content (p…
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Is having the ACTIVE_AFTER_TERMINATION enabled is safe on BEN_BENEFIT_RELATION_STATUS?Summary: Hi Experts, We have a problem that we cannot Evaluate the Termination Life Event after the termination in Core HR, our solution was to set the Benefits Relation…
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Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months.Summary: Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months. Registration remains active in Oracle for health and dental pl…
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standard rate amount is not reflecting in payroll elementSummary: We have mapped a payroll element in the standard rate but the amount is not showing in the payroll element Content (please ensure you mask any confidential info…
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Cannot Evaluate New hire life event Enrollment in Benefit service center pageHi Team, I am attempting to process a new hire life event for an employee. However, when I try to evaluate the life event, I encounter the attached error. This issue is …
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Seeded Audit report unable to view audit data for Employee Enrollment relatedSummary: Hi Team, I have enabled the audit report for Benefits, I can able to view data for Potential life events, evaluate life events audit data but I am unable to vie…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Redwood Demographic Info sect unavailable while editing contacts in Before you enroll Benefits pageSummary: Redwood: Demographic Info section unavailable while editing contacts in Before you enroll Benefits page Content (please ensure you mask any confidential informa…
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New Redwood Benefits Summary Pages not viewable - 25ASummary: Hello! We are in the process of starting 25A testing in our lower environments. The profile options ORA_HCM_VBCS_PWA_ENABLED and ORA_BEN_ADMINISTRATIVE_ENROLLME…
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How to restrict benefit access in Enrollment AreaHi, We want to give Benefit Enrollment area access to payroll people where they will add 'Benefit Group' to the employee. When I am trying to do the same either it is no…
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Redwood- Need Guidance on how to hide tasks like Designate primary care provider in SSBENSummary: Need Guidance on how to hide tasks like Designate primary care provider and make the Complete pending actions as required in the new Redwood self service benefi…
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Which Redwood features are going to be mandatory starting 25A & 25B in the Benefits ModuleWhich Redwood features are going to be mandatory starting 25A & 25B in the Benefits Module.
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How to fetch all eligible employees in Eligibility ProfileSummary: How to fetch all eligible employees in Eligibility Profile Content (required): We are looking for any kind of Query where we can get all of the employees who wi…
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Benefits 25A - Few links missing under Actions (Benefits Summary page)Summary: Hello, We are able to view the Benefits Summary page when navigated from My Client Groups and view details for employees therein. However the following pages ar…
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Unable to view the Benefit plan to enroll,after reporting the life eventSummary: After reporting a life event, employees are unable to see the plans available for enrollment. On the Life Event page: "Visible on Self-Service" and "Self-Assign…
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Add Link to Website in User Interface TextSummary Add Link to Website in User Interface TextContent Hi, I would like to add a hyperlink to our company's Benefit page on the first screen in ESS for Open Enrollmen…
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Report the Original Coverage Start date of participant in the Plan not in OptionSummary: How can we get the original coverage start date of the participant to the PLAN not in the option? We can't use the Original Enrollment Date as its changing when…
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25C OTBI Extra Input ValueSummary: Any customer that uses the Extra Input Values on their standard rates can now report on this data via OTBI. Content (please ensure you mask any confidential inf… -
Voluntary Supplemental Employee plan interim coverageSummary: We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $250K. This will trigger EOI as well as suspend the plan. Ti…
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View Search Results in Scheduled Processes for benefit processesSummary: Trying to view scheduled benefit processes and can't see the results. Content (please ensure you mask any confidential information): I need to view the current … -
Hyperlink for Certifications in Enrollment pageSummary: As per the configuration setup, for life events like Marriage, Child Birth etc., certification is triggered based on the life event. A pending action is created…