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Benefits
Discussion List
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Proof of good health EOI is getting approved/denied for both spouse and employee togetherWe have done EOI setup for both Employee & Spouse, the document we have used is proof of good health for both of the plans. However if we have a case wherein Employee Li… -
Benefits Administrator Job Role not working in RedwoodSummary: My Client super users had seeded Benefits Administrator Job role to their user profiles in RUI phase. They were able to query and search for users with the seed…
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Oracle Benefits ACA Reporting how to add missing employeesSummary: Hi we have couple of employees that were termed in Jan of 2025 . This employees are missing in 1095C audit file. I uploaded override but its not showing up. We …
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Translation Editor Support on Redwood Benefit PagesAs of release 26A, Oracle Cloud Benefits has expanded its multi-language capabilities. I previously submitted an idea in October 2020 (IDEA: 560665) requesting French tr…
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Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…
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Under Employee Self Service employee to not have visibility to past “voided” life events.Summary: Hi All, Has anyone come across a requirement similar to this? Requirement → even though employees are able to add LE. If the LE is backed out for any reason, it…
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Need to restrict "Edit/Delete" dependents under before you enroll.There is a requirement where clients wants to restrict employees from performing the actions like edit and delete the dependents. Employees should only be able to add th…
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Migrate AI AGENT from one environment to another.Summary: Hello Experts, Is there any way to migrate an AI Agent from one environment to another. Content (please ensure you mask any confidential information): Version (…
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Where can I find the calculation rules on a planSummary: We have a plan that will be a per pay period amount (so biweekly) Example if they want to contribute 10$ out of each paycheck - we have 26 PP so the Annual amou… -
Employee Self‑Service Life Events Not Processing in Production (Post‑25D?)We are experiencing an issue in Production where employees are unable to successfully submit certain Life Events through Self‑Service, while the same Life Events can be …
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Need to add an attachment to display on a Benefits pending action?When creating pending action for benefits enrollment, is there a way to attach a document on the pending action, so that when an employee clicks on the action from self …
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Disclaimer for Benefits → HSA Calculator (Redwood Page)Summary: Dear Team, Could you please assist us with adding the disclaimer script to the Me → Benefits → HSA Calculator section of the Redwood page? We would help your su…
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Expansion of Enrollment Summary Cards on Redwood Self Service Landing Page to 12This is a 26A feature; however, in 25D as well, we are able to view up to 12 cards in ESS. Therefore, it is unclear what additional enhancement the upgrade provides.
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Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …
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Expansion of Enrollment Summary Cards on Redwood Self Service Landing Page to 12This is a 26A Upgrade that is provided by Oracle - https://docs.oracle.com/en/cloud/saas/readiness/hcm/26a/benf-26a/26A-benefits-wn-f42895.htm#Steps-to-Enable-and-Config…
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Rates are recalculating after submitting electionsSummary Our rates are getting recalculated after employees submit elections. We do not have any Post Election Edit FFs or Rate Periodization FFs on rates. Here is the hi… -
Understanding Limitation Year End DateSummary: We accidently setup some SRA unrestricted plans as fiscal and we need to change them to calendar. Content (please ensure you mask any confidential information):…
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Global Transfer or Legal entity Transfer does not transfer Benefits Entries, Payment Method, Tax CarSummary Global Transfer or Legal entity Transfer does not transfer Benefits Entries, Payment Method, Tax Cards to new Assignment/Payroll RelationshipContent We are a Glo… -
Do not unenroll plans when they are no longer eligibleI have a problem I can't solve. I'm working with an unrestricted event, because the employee can make changes to their benefits at any time. Case explanation: An employe… -
Benefits Policy Advisor - AI AgentSummary: We need more information on the Benefits Policy Advisor - AI Agent apart from what is mentioned in 25c release notes. How to enable it, is it visible from self-…
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Under Redwood pending actions items are cleared even after entering the received date post due dateHi Team, We have scenario under redwood where pending action items are getting approved even after the Due dates are passed(Received date provided is greater than due da…
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Trigger benefit life events based on secondary assignmentsSummary: Client allows multiple assignments for employees. Total FTE of >= 0.5 are eligible for benefits. Employees with primary assignment of .4 gets an additional assi…
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How to edit 'delete' button in benefits employee self service -before you enrollSummary: Content (please ensure you mask any confidential information):How to edit 'delete' button in benefits employee self service -before you enroll Version (include …
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I am seeing the below error upon clicking on 'Enroll in benefits that matter to you' from ESSThe issue is seen only from ESS and not as BEN Admin "The participation process retrieved no compensation objects based on the selection criteria that you specified. Thi…
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Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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Invalid contact relationship updates and life event issuesSummary: Employees are incorrectly modifying existing dependent records—reclassifying a "Spouse" as a "Child" or "Ex-Spouse". When these changes are processed as Life Ev… -
'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredSummary 'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredContent Hi Experts, We have noticed that for few associates t…
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Hire Life Event not triggering when assignment has been correctedSummary: We have a situation when our business team has converted a pending worker to an employee with all the related assignment information including full-time. Howeve…Jason Bender - Estes Express Lines 42 views 4 comments 0 points Most recent by Jason Bender - Estes Express Lines
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Position Attribute not available when creating User-Defined CriteriaSummary: Hi all. We have a DFF field on the position that we need to pull into Eligibility Profiles. The field might be blank, have X data, or Y data. If it has X it wil…
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Declined should be shown instead of Enrolled in Benefits Self Service TilesSummary: Declined should be shown instead of Enrolled in Benefits Self Service Tiles. Navigate to Me>Benefits>Enroll Now Content (please ensure you mask any confidential…