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Benefits
Discussion List
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Overridden Coverage amount did not Carry Forward to the Next Life EventSummary: Overridden Coverage amount did not Carry Forward to the Next Life Event Content (please ensure you mask any confidential information): The Firm Funded Life Plan… -
Basic Life Minimum 1 Beneficiary ErrorSummary: Basic life has requirement to designate minimum 1 Beneficiary for that we created a formula which is validating as expected while submitting enrollments. Basic …
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Redwood: Benefits Offered ConditionallyHi team, What does this do? can we hide it? currently on our responsive this feature is not there This under Quick Actions > before you enroll = Employee's View This is … -
Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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What is benefit balance and how it works?Summary: Content (please ensure you mask any confidential information): Hello, I have observed that there is no official documentation available regarding Benefit Balanc…
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Customization – Add an icon preview in the Pending Actions panel when uploading a Document RecordSummary: In the Benefits Pending Actions section, we need to be able to view the file before approving or rejecting it. Content (please ensure you mask any confidential … -
Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan.Summary: Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan where we have tried with VBS and was not helpful. If anybody h…
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unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to…
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Benefits Coverage Calculation based on salary + element entrySummary: Team, We have a requirement wherein we need to calculate benefit coverage based on some logic involving employee's base pay + recurring element entry (Example -… -
Benefit provider documents in Oracle HCM BenefitsSummary: Hi, I would like to know if there is any area in HCM Benefits where in we can put in the Benefit Guides from the providers so that the employee can review the B…
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Critical Illness calculated incorrectly due to roundingSummary: The amounts highlighted in yellow are currently incorrect due to rounding discrepancies ranging from -$0.01 to $0.02. Is there a way to adjust my configuration …
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need to add new dependent certification in existing dependent certification lookupSummary: Hi All, As per our business requirement, Proof of joint ownership or the most recent 1040 tax form needs to be triggered if employee is adding the spouse in cov…
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Benefits Certification Agent- AvailabilitySummary: We are already on 26A and have noticed that in our environment, the Benefits Certification Agent is not available yet. Is this agent generally available startin…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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How to delete detected life event for all the employees in organization.Summary: We have a business requirement to delete salary change life event triggered on 1st april 2026. how to mass delete it. Content (please ensure you mask any confid…
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How to hide the Beneficiaries and Primary Care Physicians sections in the "Print All Benefits" PDF?Summary: Hi, I would like to know how to hide the Beneficiaries and Primary Care Physicians sections when we click on the Print all Benefits button under view enrollment…
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How to trigger approval flow for Contacts (Benefits) in Redwood 26ASummary: Hi community, Is there any way to trigger an approval flow when an employee creates or edits contacts from the Contacts page under the navigation Me > Benefits …
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Alerts Composer - Notification to Employee who hasn't made elections in current enrollment windowSummary: I have a request from the business to setup an Alert in Alerts Composer to trigger a Notification for anyone who "hasn't gone into their benefit enrollment wind…
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Should be able to select waive plan but not change option or across to another plan for medicalSummary: For a qualifying life event, the employee should be able to move from current enrollment (for example: HDHP Emp+Spouse) to waive plan, but they should not be ab…
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Mask SSN on 1095-C Form fails for digital deliverySummary: Social Security Numbers are not masked on digitally delivered (i.e. Document Records) 1095-C. Content (please ensure you mask any confidential information): LDG… -
Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver…
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Elegibility Profile "Continue participation" OptionI'm very confused by some strange situations that occur in the benefits module. One of them concerns the "Continue participation" option. The eligibility documentation d… -
We have a requirement to trigger the Termination Life event on Employee Last working dayWe require employee benefits coverage to end at the end of the month corresponding to the employee’s last working day upon evaluation of the Termination Life Event. Is i…
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DO Medical/dental benefits get declined for a person if his kid turns age 26 and he looses coverageSummary: We are seeing a behaviour where a person has a single kid turning age 26 in Feb and we are trying to add the manual admin event to get his kids removed from the…
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How to Prorate HSA Maximum Election Amount Based on Coverage Start Date During Enrollment?We are looking for guidance on how to configure a prorated HSA maximum election amount for employees whose coverage start date falls between January and June. Current Se…
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beneficiaries are not visible for voluntary plansSummary: We have a requirement to enable beneficiaries to be allotted effective 07/01/26 for the voluntary plan. We enabled the configuration under Designation Requireme…