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Benefits
Discussion List
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Add or enable edit button under Personal Contribution pageSummary: Hi - We have a requirement to enable the edit button during approval phase. Currently, once the user submits the request, it will be forwarded to the approver t… -
Need to do a bulk enrollment for the existing employeesWe need to migrate existing employees and enrol to benefit plans, please suggest us ways to proceed with this bulk enrollment, as when we used participant enrollment it …
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Open Enrollment Requirement for EOI on anyone who elects 500k benefit amount or moreWe have a requirement through open enrollment to require EOI for anyone who elects coverage amount of greater than 500k. I cannot find a DBI to use in a Enrollment Certi…
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Benefits Service Center Search not PopulatingAs of yesterday, 8/13/24, when we try to search an employee in the benefits service center, it's not yielding any results initially. We have to use the advance search fe… -
post election edit formula not working after closing open enrollment.Summary: Post election edit formula is giving error message after closing the open enrollment and adding new life event. Content (please ensure you mask any confidential…
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Trigger Life Event Based on Work Hours ChangeSummary: Life Event not triggered for employe working hours (NORMAL_HOURS from PER_ALL_ASSIGNMENTS_M) change. Content (please ensure you mask any confidential informatio… -
Need to make Date of Birth field as mandatory only in people to cover page.Summary: We have made date of birth field as mandatory in people to cover page(Me>Benefits>Before You Enroll>People to Cover>Add>Date of Birth) using page composer but i…
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Facing error while going to enroll benefits plan to employees.ORA-06512 Error When Enrolling Employees in Benefits Plan Hi Team, I am encountering an error while attempting to enroll employees in a benefits plan. The enrollment pro…
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I need to process the payment for an invoice,Summary: I need to process the payment for an invoice, but the PPR is stuck in Processing with the status Waiting for payment file processing. Please find the attached d…
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Designate dependent required for "Critical Illness Employee/Children" plan only when child addedSummary: We have a requirement where "Critical Illness Employee/Children" plan is supposed to be available for both employee and dependent child enrollment. In case the …
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ESS - Issue with Relationship start Date field value disappear while editingSummary: we are on 25C and we noticed a loss of functionality under "Before you enroll". In RUI, we had a display message below the Relationship Start Date stating how f…
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With the 25D Redwood Benefits update, the new Review Legal Disclaimer page was introduced.Summary: With the 25D Redwood Benefits update, the new Review Legal Disclaimer page was introduced, where employees must choose Accept or Decline before submitting their…
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can we audit the user enrollment authorization and other actions performed in benefits self serviceSummary: Is there a way the customer wants to validate all the actions performed by the employee in Benefits Self Service that includes Enrollment Authorization, Updatin…
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Encountering Error while evaluating Life event BEN-990155We are receiving below error when evaluating Marriage or Divorce life event. Encountering this for only specific employee. Employee is not enrolled in two different opti…
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Benefits Default Enrollment Process - Dependent does not Carry ForwordHi Team, We are experiencing an issue with the Default Enrollment process when a child ages out. We are using the Default Enrollment Fast Formula (FF) at the plan level …
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What could be preventing this coverage start date formula from being invoked?Summary: Our Enrollment Coverage Start Date fast formula is not being invoked Content (please ensure you mask any confidential information): When tested independently of…
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Employee Enrollments appearing under Incorrect Legal EntitySummary: Employee Enrollments appearing Under Incorrect Legal Entity. Employee has Both legal Entities' Benefit relationship active for some reason. Enrollments were app…
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Is there a report to show who, when, and what benefit was accessed?We have a requirement to create a report that would show who, when, and what page an enrollment occurred. Using the Sensitive Data Access Audit function doesn't provide …
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New Hire not visible in Benefits Activity CentreIssue Description: Several new hires are not appearing in the Benefits Activity Center, although they are visible through Global Search and on the Employment Info page. …
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New Hire Life Event is showing Enroll in Ben Admin but not showing in Self Service after Open EnrollSummary: We have 3 new hires that were hired on 11/10 after Open Enrollment. The New Hire Life event is showing open under Ben Admin but on the employee self service it'…
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Open a new event without restrictions with requests in suspended statusSummary: Good morning, I would like to request your help with the following issue. My client is currently managing benefit plans that are set to be in a suspended state …
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how an employee can unenroll from a benefits planSummary: Hello everyone, I would like to ask if you know how an employee can unsubscribe from a benefits plan that they enrolled in two months ago. Which configuration c…
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Plain text to email in redwood guided journeySummary: Can we convert plain text to outlook email automatically via html in guided journey? Because in guided journey there's no feature currently as such for this ema…
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HDL Load for Changing an Element Entry Value with an Effective Date in the PastSummary: HDL load for an element entry value change with an effective date in the past is erroring out. Content (please ensure you mask any confidential information): Hi…
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Restrict Employees to UPDATE their Tobacco Use on Person InfoRequirement: We have a business requirement to restrict associate to update their Tobacco Use Field if the Tobacco Use Field already has an existing value or was already…
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auditing enrollment authorizationSummary: is there a way to audit enrollment authorization (Legal Disclaimer) button when accepted or Decline. if so please suggest. in Redwood the Accept or Decline butt…
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How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A…
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Fast Formula for New ManagersSummary: We are trying to use a fast formula to identify employees becoming a manager for the first time. Content (please ensure you mask any confidential information): …
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Express mode not working consistently for the first time for Employee Self ServiceSummary: When logged in for the first time the VBCS changes are not working consistently though cache issues are cleared.Is it an expected behaviour?.Kindly advise. Cont…
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Triggering REST API Call Post Enrollment Submission in HCM BenefitsWe have a requirement to trigger a REST API call immediately after an employee submits their enrollment on the HCM Benefits page. Does Oracle provide any Business Event …