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Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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Benefits
Discussion List
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Fusion benefits - End date a standard rate attached to an active Ben planSummary: We have had a residual rate (Stop loss) tagged to an active benefit plan which we are requiring to remove. Would like to know what would be the steps to have th… -
Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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Post Election FF error when Evaluating Life EventSummary: Post election FF error appears when evaluating the life event from the enrollment page, but doesn't appear when Evaluate Life Event Participation in run. Conten…
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How do I add new values to the BEN_OPT_TYP lookup?Summary: Content (please ensure you mask any confidential information): How do I add new values to the BEN_OPT_TYP lookup? Version (include the version you are using, … -
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Best Practice for monitoring scheduled process for BenefitsSummary: Best Practice for monitoring scheduled process for Benefits Content (please ensure you mask any confidential information): We have scheduled the Benefit Process…
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Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be…
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Oracle HCM Benefits :: Enrollment change due to Promotion Life EventSummary: we have a requirement where during promotion life event an employee can change the plan but not the option Content (required): There are two plans Staff plan an…
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Where to view the list of self reported life events that are pending approvalsWe got an update wherein we can add approvals to self reporting life event. However, is there a page wherein an admin can view all the employees that currently have subm…
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Redwood Self Reported Life event - Report or area administrator can see LE to approveSummary: We know that alerts can be set up to notify benefits administrators when a self-reported life event is submitted. However, with high volumes, these alerts can s…
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Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- All r…
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
How to update Processing Option on an existing deduction element to "process once per pay period"Summary: Hello, We have a deduction that I need to update. The update I need to make is to remove the check mark next to Process once per pay period on a deduction eleme… -
Redwood Benefits Self-Service Enrollment and Pending Actions page under My Benefits not loadingThe newly launched Redwood Self-Service Enrollments and My Benefits page (Pending Actions) in 24D update is not loading up even after adding all the required privileges,…
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The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
How to handle FSA deduction for remaining paychecks upon return to work from leave.Summary: When participant went on leave of absence , and there is no payroll deduction as they are payroll -ineligible. when they return from leave of absence how to han…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
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To calculate the number of months for refund when employee is terminated in between Policy period.Summary: We have configured Employee and dependent premium to be paid Annually for the policy term period from 1st Jan to 31st December. If employee is terminated in bet…
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Unrestricted life event in two programsSummary: Content (please ensure you mask any confidential information): Client is using Unrestricted life event in two different benefit programs - one for 401k and one … -
Can we make an employee inactive based on a Date DFF instead of Actual Termination DateSummary: We have a requirement where we have a DFF(HR Approved Date) in the Resignation/Termination page and the requirement is the employee has to go inactive on the HR…
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Should not allow an employee to elect coverage for a dependent that does not have a DOBWe have added the Action Item "Dependent Requires Date of Birth", as shown in the screenshot of the plan setup below. However, the system is still allowing enrollment in…
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Dependent age out fast formula issueSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.…
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Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
To remove edit icon for name and disability section from personal details in redwoodI want to remove edit icon from Name and disability section from Personal details Page in redwood. There is no option available to make section editable/un editable in V…
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Configure an eligibility profile that excludes employees who were rehired within one yearSummary: Has anyone created an eligibility profile to exclude employees who were rehired within one year of their departure? We have a task that should not apply to indi…