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Can we have suspension setup when the pending action is optional?

in Benefits 3 comments

Summary:

Hi, is it possible to make enrollment certification optional when a suspension/interim setup is in place? How would this differ from a mandatory certification? Since a suspended enrollment must ultimately be resolved, employees would still need to provide the required certification to complete the process. Otherwise, the enrollment would remain in a suspended status, effectively making the certification a requirement despite being configured as optional.

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