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Benefits
Discussion List
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HSA Contribution amount to be valiated based on opted medical planSummary: Hi Experts, We have requirment to allow the HSA contribution (Individual or Family option) based on the two medical plans A & B (Employee Only , Employee + One,… -
Benefit OverridesSummary: Content (required): We tried to do an override on a single benefit for a specific individual and need help in understanding the dates. There is an override thro… -
Need to Hide Enroll Option in Plan tile under BSCSummary: Can we not have anything listed in grey? It’s very confusing when both boxes say I am enrolled in a benefit. Can we just have the green enroll shown on the righ… -
Coverage Start Dates are not getting pulled correctly in the Oracle seeded benefit extractsSummary: Coverage Start Dates are not getting pulled correctly in the Oracle seeded benefit extracts We have our open enrollment details which are required to be transfe… -
How to associate enrollment data to Temp id card pageSummary: How to associate enrollment data to Temp id card pageWe have done the steps but still can not able to associate the data to the card. We have used a fake Group …
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Spouse Supplemental Waive plan is not defaulted Plan when Proof of good Health is Denied.Summary: Hello All, Working as Expected: During open enrollment when an employee enrolled into Spouse Supplemental plan, the plan is getting suspended due to Proof of Go…
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Can we configure few life events at Program and few at plan levelSummary: HI Team, Can we configure few Life Events like newhire ,Salary change at Program level and few like Birth,Marriage etc at Plan Level. Will it have any issues .P…
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Pending action items are not cleared with manage action items job.We are trying to clear pending actions for Birth and Marriage certificates through Manage Action Items Jobs. Unfortunately nothing is getting cleared for few employees a…
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Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T…
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Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
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ISSUE with Redwood Benefits Administrator Job Role SecuritySummary: We migrated our client to Redwood in 25C last month. we discovered an issue with seeded Benefits Administrator role in Redwood. one of the HRIS lead had only Be…
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How to configure "Change HSA contribution" Life Event Enrollment window as of event date.Summary: Hello All Please suggest the configuration required all "Chage HSA Contribution " self reported life event to be available for enrollment only for a day. In the…
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Benefits summary page shows incorrect number of pending actionsWe've noticed that the number that shows up in the bar with 'pending action items' in the benefit summary page is not always correct. When testing 25D, there is one pers…
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Child Birth Life Event Trigger Based on AgeOur client requires a solution where the "Child Birth Life Event" is triggered only for newly added child contacts who are less than 60 days old. However, after extensiv…
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Need to make fields Mandatory on dependents page on Benefits Enrollment pageSummary: Hi Team, Can we make First name, Last name, DOB, Gender and relationship type fields mandatory while adding dependents page on Employee Benefits enrollment page…
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Beneficiary designation pending for employee without dependentsThe life insurance plan is enforced with designation of dependents. However, even if there are no dependents, it shows as' pending action ' from employees. How to addres…
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program/plan logo is appearing chippedThe logo for the program and plan under additional configuration setup appears unclear and chipped. Any easy way to resolve this
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Terminated employees is not showing in Benefits Activity CenterThe terminated employee is not showing in Benefits Activity Center search results, i have already tried with the effective date and the 'Include Terminated Work Relation…
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BEN_91394_ELIG_NOT_FOUNDSummary: BEN_91394_ELIG_NOT_FOUND There was a problem evaluating benefits eligibility for this person.
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User Interface Text - Dynamic ConditionsWhether it is possible to change the user interface text conditionally in VB Studio Pages Regards, Mukesh e):
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Getting error when trying to disable beneficiary set upSummary: Hi Team, When tried to disable the beneficiary set up for existing Health saving account(HSA ) getting below error. You can't deselect the Allow self to be desi…
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Beneficiary Minimum 1 errorWe have enrabled Beneficiary restrictions: Allow contingent beneficiaries Allow designation of organizations as beneficiaries Created a Trust as Beneficiary Organization…
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Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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Not able to search terminated employees in Benefit activity centerSummary: We are unable to search terminated employees in Benefit Activity Center (using effective date same as termination date). Its not showing any employees. The same…
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How to enable "My Pensions" page in Redwood Benefits ESSThis page was available in responsive but not appearing after we enabled Redwood Benefits ESS pages. There is no specific VBCS option to enable it either. How can this b…
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How to solve the error The value of the attribute LifeEventId isn't valid.Summary: In the Redwood Benefits module, we are trying to create a manual life event from the Benefit Activity Center page and upon selecting any life event type, the sy… -
SQL query enrollment end date when employee Opt out from the planSummary: How to benefit plan enrollment end date when existing plans opted out by employee. Content (please ensure you mask any confidential information): Employee opted… -
Can Termination life event be automatically triggered based on action reasonsSummary: Can Termination life event be automatically triggered based on action reasons Content (please ensure you mask any confidential information): We have a requireme…
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Statutory dependent is made mandatory? I'm seeing it for OmanSummary: Statutory dependent is made mandatory? I'm seeing it for Oman. This will make it difficult to add any dependent without checking the statutory dependent flag Co…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …