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Benefits
Discussion List
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life event to just refresh rates and no option for enrollmentSummary: Hi All, We have created a Life Event to just update or refresh the rates.Under restrictions, what should be configured,,so it just updates the new rates and lif… -
Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > … -
Post Election error when Evaluating Life EventSummary: A life event ( Divorce ) occurred after open enrollment period is ended. We wanted to process the intervening life event (occurred in Nov/Dec ). This should ide… -
Unable to end the Beneficiary contact relationship due to past enrollment recordsHi All, We want to end beneficiary contact relationship, who is no longer enrolled in any Benefit plans, since 2023. When we try to end the relationship date of the cont… -
Eligibility Profile based on Primary AddressIs it possible to create an eligibility Profile where Home Address is Primary? By Selecting this it automatically changes to No and doesn't allow us to change it. when w… -
Life Event goes to processed and closed status directly. Errors out when try reopen.Summary: Life Event goes to processed and closed status directly. Errors out when try reopen. Error is : ORA-20001: The life event can't be reopened because there's no e… -
HSA calculation for Employee and Employer contributionsWe have a requirement where the HSA calculations should be changed: Existing – 1. The maximum limit of HSA Total will remain as per the IRS stated limits. 2. Employer co… -
Reinstatement Set Up For Rehire Within 30 Days using Open Life Event for month of December rehiresSummary: Rehire within 30 Days in the month of December should have reinstatement from (1.1.nextyear) using Open Life Event Content (please ensure you mask any confident… -
How to enable page tracking on benefit enrollmentSummary: I’m planning to enable page tracking on the enrollment page within the Benefits Module and would like to confirm the configuration steps. Could you please share… -
How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia… -
Enrollment Certification FF not working with OpenSummary: We are trying to design a Fast FOrmula for the below scenario: The reason why we are using a fast formula is bcause during conversion, the employees were loaded… -
Redwood - Family And Emergency Contacts Page - Gender Field not requiredSummary: We have observed an inconsistency in the behavior of the Gender field when create new contact. In the responsive pages, the field is mandatory for some countrie… -
Unable to upload documents from pending action items in new redwood self service page.Summary: I am validating a functionality of redwood to complete the pending certification for a plan from ESS, whereas it is not allowing me to upload the document. I tr… -
BI Publisher ETEXT convert rows to columnsSummary: I want to denormalize (flattern) the benefit plan information for one of the outbound (CSV) ETEXT Report. The requirement is to fetch the Basic Life, Supplement… -
Redwood : The message is ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512Summary: Hi Team, when we evaluate a Life Event, we are getting the below error.The same if we run though schedule process it is working. Thanks Content (please ensure y… -
HDL PotentialLifeEvents - Void EntriesHello, Hope you are well. As part of our data deletion activities, we are trying to tidy up the Evaluated Life Events / Potential Life Events area for employees in bulk … -
configuring rates in percentage for a PlanSummary: Hi All, We have a plan where the rate should be sent in percentage to Payroll. Eg ER rate is 15% per pay period. Annually it's becoming 15*24..we don't want tha… -
Data of ANC_PER_ABS_ENTRY_DTLS table is inconsistentWe have a requirement where a custom BI report used to extract the annual accrual entitlement for the Absence Plan called Wellness Days. The report is run annually. The … -
MailTo Functionality is not working in Redwood benefitsSummary: We have used Custom Journey Code to display Need Help URLs like USBenefits@clientname.com . When we check the Source Code it is having USBenefits@clientname .c… -
how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits -
Redwood - Deeplink to Benefits Summary - Open EnrollmentSummary: Is it possible to add a parameter to the redwood benefits summary to default to show benefits as of Open Enrollment? https:///fscmUI/redwood/benefits-selfservic… -
how to get old and new coverage amount in "Enrollment Certification Required" formulaWe want to make EOI required when the coverage amount is more than 150K or if increment i smore than 10K. so we need to have Old Coverage Amount New Coverage Amount incr… -
Enrollment Certification Required fast Formula is not fetching the current election detailsThis Formula is configured under Supplemental Child(ren) Life Insurance plan. For example as part of Ben Administration 1/1/2024 or any life event when an Employee is ma…
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Maximum and Minimum restriction in designation requirement not working in a similar FashionSummary: The minimum and Maximum restriction in the allowable dependent designation setup is throwing error in different stages of enrollment. The Minimum requiremement … -
Father and Son have same name (First name and Last Name) how to add Primary care PhysicianWe have Father and Son have same name (First name and Last Name) how to add Primary care Physician. Their name appear only once in the drop down while adding primary car… -
Restrictions tab in enrollment page in oracle fusion benefitsI want to understand in a better way the restrictions section in the enrollment page of the program configuration. What are the scenarios for which we set up the default… -
unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to… -
Hide quick action in Benefit activity center based on countrySummary: We tried hiding quick action menu in benefit activity center using EL expression suggested in the below thread Can we hide the document of records based on coun… -
Video is not coming properly which i have added in the welcome enrollment page.I have added video in the Welcome enrollment page but it is not populating properly, when i am going to that page from Me > Benefits > Enroll Now > "click Get to know yo… -
You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this…