Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
Change you change the verbiage in Redwood Enrollment SubmittedSummary: Can we change the verbiage after someone submits their elections? Content (please ensure you mask any confidential information): Version (include the version yo… -
Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
Redwood Benefits- Expose National Identifier Section in “Before You Enroll” Quick ActionSummary: Hi all, We are currently implementing Redwood Benefits and have a requirement from our client to expose the National Identifier section in the “Before You Enrol… -
landing background image issue on benefits pageWe are uploading a landing background image via HCM design studio on benefits page but actual image is not getting fit, Is there any way that we can fit the actual image…
-
Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
How to restore the benefits enrollments after processing Termination life eventSummary: Hi Team, Please find below our client requirement: They are terminating employees and processing that termination life event in benefits module, enrollments are…
-
Challenges with the self-reported life event enrollment window or flowSummary: In Redwood UI for Benefits and the challenge we are facing with employees reporting events like e.g. -Employee reports a Marriage event (which has 30-day enroll…
-
Unable to Void Life Events for Terminated Employees in Redwood UISummary: Unable to Void Life Events for Terminated Employees in Redwood UI Content (please ensure you mask any confidential information): When an employee is terminated …
-
How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A…
-
Life events are not getting triggered auomaticallySummary: We have a new implementation of Benefits and no Life Events are getting triggered automatically Content (please ensure you mask any confidential information): s…
-
Benefits Plan Comparison color is not in SyncHi, In the Benefits Plan Comparison tool, the color of the comparison value is not consistent as some are black, and some are gold. Can it be consistent across the tool …
-
National Identifier field missing in People to Cover Redwood pageSummary: In RUI People to Cover Page we get the Option of National Identifier but in Redwood page this is missing when we navigate through My Client Groups → Show More →…
-
Benefits would like to have any benefits group automatically end with Termination dateHi Team, When an employee terminates employment, currently the ben group does not end date. If that employee is hired back, we have to manually end date any benefits gro…
-
The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
-
Add Instructional Help Text to benefits self serviceSummary: We are trying to add instructional help text directly to the various steps of the Benefits self service enrollment journey, especially under “Enroll in benefits…
-
HSA & FSA CalculationsHello Team, We would like to understand the mathematical calculations behind the FSA and HSA values generated by the calculators. The results we received did not align w…
-
Coverage errorSummary: There was a problem running the participation evaluation process. The process failed because it didn't find a coverage value to calculate the coverage-multiple …
-
Redwood Benefits – Need to Hide “Beneficiary Organisations” Section for UK OnlySummary: Hello all, I’m working on Redwood Benefits self-service pages and need some help with conditional visibility. Requirement: In the enrollment flow, the Beneficia…
-
how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
-
Is it possible to change the color of the right-side menu in the enrollment window?Summary: I want to know if it is possible to change the red color in the right-side menu in the enrollment window? Version (include the version you are using, if applica… -
benefits new dependents are not getting evaluatedThe newly added dependents are not getting evaluated when a life event is processed. Example - new child is added, the child does not get listed in the EE+children optio… -
Benefits: Open Enrollment Rates IssueHi, Is there existing Problem for rates calculation? Currently we are configuring OE and while testing the rates are not calculating right? Supposed to be calculated for… -
Requirement to assign same beneficiary to different plans (life insurance)Summary: We have client requirement to use setup same beneficiary for two different plans and employee will only add the beneficiary under one plan enrollment and the ot… -
Life event based of duration of absenceI want to trigger a life event based on duration of unpaid absence When unpaid leave is> 12 weeks, there should a life event triggering . How to achieve this?
-
How to make different look and feel of Benefits summary page based of different BUOn the Benefit summary screen, using Redwood , the Canada business unit is asking for some of the customization that is available for the US business unit, but it's not …
-
Automate Benefits BillingSummary Now benefits billing is a functionality released in R12.Content Now benefits billing is a functionality released in R12. Is there a way we can complete automate(… -
How to make Benefit Pending Action region read only for a role REDWOOD UIWe have a requirement to make Pending Actions region as read only for a custom role, under Benefit Service Center. This role can only view Benefit Summary, Pending Actio… -
Redwood Benefits – Add Helpdesk Deep Link in “Need Help? Contact Us” SectionSummary: Hi everyone, We’re currently rolling out Redwood Benefits for one of our clients. On the employee self-service page, the right-hand panel shows the “Need Help? …
-
benefits representative is not showing up under Need Hepl?Contact Us?Summary: Hi All, We have Benefits Representative configured in Gloable HR.But we not able to see Benefits representative on Ben Administartor or Employee 's Benefits sel…
-
How do you enable links to be detected by screen reader, specifically JAWS?Summary: Our requirement is to have all links in the Benefits module detected by a screen reader. Currently, Quick Actions links are not being detected by a screen reade…