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Benefits
Discussion List
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Select benefits plan option based on another plan option during employee self-service enrollmentSummary: We have a client requirement to select benefits plan option based on another plan option as selected during employee self-service enrollment. For example - If a… -
can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t…
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DOR Flexfield value list is blankWe built a DOR where one of the Flexfield fields, DEI_ATTRIBUTE1, uses a Value Set as its list of values. This Value Set returns the health plans in which the employee i… -
Person Benefit Enrollment Report at the Benefits Activity CenterThe client offers benefits across multiple countries and has different benefit programs within a country. An employee can be eligible for multiple benefit programs at th… -
Scheduled process should pick backdated termination employeesSummary: We have the Evaluate Life Event Participation process scheduled to run daily for terminations in prod. HR initiated a termination of an employee on 08/03/2026 w…
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How to Setup a carry over limit for the FSA plansSummary: We have a requirement to setup carryover of $700 along with the maximum amount for our FSA plan with the upcoming Open enrollment. However, we are not able to f… -
Termination Life event triggered against Global transferred Legal EntitySummary: We have below requirment for global transfer from Country A to Country B. Termination Life event to be processed in Country A as of last working day in Country … -
can we seggregate Benefits Administrator/Specialist’s access by Business UnitSummary: can we seggregate Benefits Administrator/Specialist’s access by Business Unit to ensure that each agency’s benefit programs, plans, rate tables, etc. are access…
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How to change the Benefits ESS landing page UI text in redwood?Summary: How to change the text marked in the below screenshot. The customer wants the following changes 'Your Benefits' text to 'Life Insurance' 'Your enrollment window…
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How to get Payroll Balance value in the Benefits Fast FormulaSummary: How to get Payroll Balance value in the Benefits Fast Formula Content (please ensure you mask any confidential information): I am writing the Rate Value Calcula… -
How to display due date for uploading document for pending action for dependent verification in ESS?Summary: On admin pages under Benefits Summary, pending actions are displayed with due dates. However, self service pages (Me → Benefits → Pending action section). Is th…
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Redwood Benefit Self Service Enrollment for Journey Application TaskHello - Has anyone heard whether an upcoming release will allow us to add a Journey Application Task or Embedded Application Task for Benefits Self Service Enrollment ? …
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how to enable to seeded notification to Benefits Admin to alert them for All Life EventsSummary: We have a requirement how to enable to seeded notification to Benefits Admin to alert them for All Life Events Content (please ensure you mask any confidential …
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Global Transfer or Legal entity Transfer does not transfer Benefits Entries, Payment Method, Tax CarSummary Global Transfer or Legal entity Transfer does not transfer Benefits Entries, Payment Method, Tax Cards to new Assignment/Payroll RelationshipContent We are a Glo… -
I am getting error while processing new hire life eventgetting error - CloseThere was a problem evaluating benefits eligibility for this person. Try backing out the life event and reprocess it. If that doesn't work, review t…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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Benefits Program - Import Error - BEN_PLDSG_NAME_NOT_UNIQUESummary: Hi Experts, We are trying to migrate our Benefits Program from one instance to another using the Export Plan Configuration and Import Plan Configurations setup …
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Dependent Rate Value Calculation is returning zero when using a user defined tableSummary: We have a need to look through an employee's dependents, determine the gender. Get Table Value returns a 0, the default value, while we know we are sending it c… -
Unable to cancel work relationship for a rehireSummary Need to cancel a work relationship for a rehire because we are receiving errorContent An employee was rehired with an incorrect hire date and we need to cancel t…
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unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to…
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how to hide quick action in Benefits Activity CentreSummary: How do i hide the quick actions under Benefits Activity Centre » Enrollments. Content (please ensure you mask any confidential information): Version (include th…
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How to add logs to debug the Benefits fast formulaSummary: I am working on Rate Value Calculation Fast formula. I have tried to get the logs from ess_log_write() and add_rlog() functions. but logs are not generating. I …
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status shows pending approval in completed sectionSummary: The benefit admin saves a Pending action by entering the received date without selecting approve, causing the certificate to move to Completed status while stat…
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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How to Hide in Redwood Employee Self-Service Enrollment Window CountdownSummary: How can we hide the text for the enrollment window countdown in Redwood in ESS? Content : Version (include the version you are using, if applicable): 26B
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Best Practice for EOI Processing for Late Entrants to Supplemental Employee Life InsuranceSummary: We currently have Evidence of Insurability (EOI) configured during Open Enrollment (OE) for regular entrants enrolling in Supplemental Employee Life Insurance p…
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Benefit Alert TranslationSummary: We have requirement where we need to send benefit Alert based on preferred language : Confirmation on self reported Lifeevent . In English and Spanish Language.…
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Post Enrollment Rate Calculation Formula based on Enrollment of Another PlanSummary: Hi experts, My client has a plan ("Plan B") for a savings fund in which a participant can choose to contribute an amount that is a multiple 1x - 12x of the prem…
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Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event