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Benefits
Discussion List
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Redwood: Benefit Plan Update LinksHi Team, Is there any way we can update this Link? Is it Sandbox or VBS change? Thank you! -
How to handle Intervening LE during OE without backoutSummary: we have 30K employees in the US enrolling during Open Enrollment. Currently we hide the "Report a Life Event" for 3 weeks during the OE period and Administratio… -
Spouse Voluntary Life - Coverage is starting as of event processing date instead of event dateSummary: Even when the Enrollments - Coverage Start Date is set to Event for the Plan. The coverage starts at the process date. This is happening only for this particula…
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TIN Type and TIN Number is not visible in Benefits RedwoodHi, TIN Type and TIN Number fields is not visible when adding New Contact in People to Cover (Ben Admin side) and Before You Enroll (ESS side). Is there anything that we…
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Benefit Activity Centre ErrorHi Experts, We are currently facing an issue with the Benefits Activity Center page for a specific employee. When the employee accesses the page, the following error mes…
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How to trigger approval flow for Contacts (Benefits) in Redwood 26ASummary: Hi community, Is there any way to trigger an approval flow when an employee creates or edits contacts from the Contacts page under the navigation Me > Benefits …
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How to rename suspended status in benefitsHello Team, Is there a way to rename the Plan Suspended status to Pending? Thanks in advance! Regards, Tharani Tharan.
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Benefits Activity Center - Filter functionality to exclude future dated Detected life eventSummary: We are trying to exclude/filter out future dated detected life events from appearing under the Life Event Status - Detected status filter. An example of a futur… -
Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Adding new dependent during Open EnrollmentSummary: Hi, we have a scenario where employee for an employee there are no dependents in the system. During Open enrollment window employee adds a new dependent from "P…
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Cannot add Manage Benefit Relation (BEN_MANAGE_BENEFIT_RELATION_PRIV) to custon roleSummary: We are implementing Redwood Benefits and are updating our custom benefit roles to use the Redwood Pages. Manage Benefit Relation is missing and cannot be added.…
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver…
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Error - Requires at least one option to be selected, but I have not chosen any coverage levelSummary: I want to configure Cloud to automatically switch from Enroll or Unenroll when changing plans or options. Attempting to evaluate a "Conversion" life event, I ge…
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You haven't enrolled in any plans yet displays in employee benefits overviewSummary: We've enabled Redwood profiles, added role privileges, and run the ESS indexing job. The employee does not have a life event in started status. The Enrollment S…
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Redwood Benefits Employee Self Service - Enrollment summary not visibleSummary: We have moved to Redwood from Responsive and we are in 26A Employees are not able to see their current enrollments in UI, we are using Custom employee Role and … -
New hire is not appearing in the benefits activity centerHello Experts, We are seeking clarification on the Redwood ingestion behavior and the usage of the ESS job “Create Index Definition and Perform Initial Ingest to OSCS”, …
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Benefit- Is there any way to show Coverage amount and the age reduction coverage amount for employeeSummary: Hi Team, My client wants to know whether it is possible in Oracle Fusion Benefits to display both: the base coverage amount, and the age-reduced coverage amount…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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Dependency on beneficiaries on plansSummary: Dependency on beneficiaries on plans Content (please ensure you mask any confidential information): Hi, We have a requirement where if employee assigns benefici…
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unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to…
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Link Same Dependent for Parents Working in Same OrganisationHello Experts, We have a business requirement where the an employee and their spouse is working in the same organisation and are enrolled in Benefits. They both now want…
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Proof of Good Health EOI pending action stays approvedSummary: Hi, We have a requirement for ongoing events where if a person is increasing his coverage amount for the 'Voluntray Plans', he has to provide the EOI. For examp… -
Is there a way to have benefits life events trigger for HDL and HSDL loads?Summary: We realized that data loaded with HDL and HSDL (terminations, salary changes) are not triggering benefits life events, while the same action done manually does …
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Benefits Extra Fieldsis there any option to add extra fields to add some data manually by the Benefit administrator while enrolling to benefit for employee for example 1) Car Name
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Is it possible to have a coverage upper limit based on the quarter the employee enrolls in for HSA?Summary: In case the employee has a new hire/ qualifying life event where dependents can be added or removed, the enrollment/change in tiers should calculate the upper l…
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Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable … -
Post Enrollment Survey - Make required that the Employee must provide a responseSummary: We have created a post enrollment survey and marked the question as required within the question set up. If you click on submit, the system makes it seems like …
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Administrative scheduled life event process unable to assignedSummary: I wanted to check on the behavior we are seeing with the Administrative Scheduled Life Event process. Currently, the process is not assigning a new life event i…
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Benefits Policy Advisor - AI AgentSummary: We need more information on the Benefits Policy Advisor - AI Agent apart from what is mentioned in 25c release notes. How to enable it, is it visible from self-…
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how to close enrollment window after the default enrollment formula is executedSummary: For divorce Life event , the requirement is once the defaults are applied , The employee should not have opportunity to change any enrollment. To Achieve this i…