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Benefits
Discussion List
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Error importing programSummary: Getting this error importing a program: JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000079664097 ] in PayrollCriteriaV2Logical EligibilityPro… -
Redwood Court Order Page not displaying Plan Type List of ValuesSummary: We have enabled Redwood Benefit Court Order page, and the plan type is not displaying any values. We have no issue with this in responsive UI. We have already a… -
Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T… -
User Not able to add dependent to health planSummary: User Not able to add dependent to health plan, Showing below error. Can anyone guide us here? Content (please ensure you mask any confidential information): Ver…
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Benefit Enrollment Submissions Query: Is there a query that list User Enrollment Plan SubmissionsSummary: Our Benefits Team, would like a Query or Report to identify the following: Did the user enroll in a certain Benefit Plan Did the user submit enrollment into a B… -
Can we update coverage end date for mass population?Summary: I need to update the Waive Option coverage end date for mass population via batch or other means. We end dated the plan already. Therefore, when I run a life ev…
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Loss of eligibility errorHi Team, One of the employee when her child aged out of the benefits (medical and child life ), her coverage level is still showing as employee + child(ren). If the cove…
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Getting "One or more valid dependent for the participant could not be found" error in Data loadingSummary: We are trying to load Benefits Dependent Data but facing the error of "An error occurred. To review details of the error run the HCM Data Loader Error Analysis …
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How to get logs for Post election edit type fast formulaSummary: Post Election edit type ff triggers when we are enrolling an employee in a plan. How could I generate log ? Content (please ensure you mask any confidential inf…
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New hires- Benefits Enrollment Date Should be March 1stHi, We had employees whose hired date is January 31. The expected coverage start date is March 1. However, our enrollment period end date is set to 31 days after event d…
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When does Benefits Admin Page transition to RedwoodSummary: We are testing Redwood and turned on all Profile options but noticed that the Benefits Admin page is not in redwood. Should this be the case? Content (please en… -
How do I close or delete Pending Action Items that suspend coverage and are past dueSummary: I have several Pending Action Items related to Enrollment & Benefit Certifications. The certifications are set up with Interim and Suspension rules. Now that th…
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Derived factor not working as expectedSummary: WE have configured compensation derived factor in eligibility profile, if employee salary is less than 155k then employee should be eligible for DCRA plan. For …
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Error "Autocompletion failed" when using search in Benefits Service CenterSummary: Navigate to Benefits Administration > Enrollments > Search Person If we type the name/ID in and accurately select the record, we do not have any problems. Howev…
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Report a life event tile missing under Me --> BenefitsSummary: Report a life event tile missing under Me --> Benefits post enabling benefits redwood in dev environment. How to add Report a life event tile under Me —> Benefi… -
Redwood Review Employee Resources for benefits not showing your documentsSummary: We are testing Redwood for Benefits in TEST and noticed that the resources we have in Production are not showing in Redwood. When I open it in VBS I do not see …
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Short Term Disability Coverage Amount is showing $0 for High Wage EarnersHey there! We have noticed that our employees making $350,000 or more are showing $0 for the coverage amount under the Short-Term Disability plan in benefits summary. Th… -
Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Using HDL to Load Beneficiary OrganizationsSummary: Content (required): Hello. We've configured beneficiary organizations and are now attempting to designate beneficiary organizations via HDL (in the Beneficiary …
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Historical Benefit Enrollment ConversionSummary: Hi All We intend to use ACA on fusion HCM benefits. What we could learn is that the ACA needs full enrollment data of an year, so we can report ACA for that yea…
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Why do we use "Continuing Benefits Type" at life event levelAt the life event level we have a continuing benefits type field. Could someone please explain why do we use this field and its significance.
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How to enable multiple assignments for benefit relationshipSummary: We are rehiring a retiree into a non benefit eligible role. Therefore, we need to change their benefit relationship assignment to their original role they retir…
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Kick starting oracle delivered benefits process using SOAPSummary: Need guidance on how to kick start oracle delivered scheduled Process using SOAP. Example: "Assign Corrective Potential Life Event" is a Benefit schedule proces…
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Two life events added on the same day is giving error.Summary: The life events are Birth/Adoption and Salary life event both effective on 3/3/2025. How to resolve the error? Error: You can't process this life event because …
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After adding a new court order in Redwood, there are no dependents to selectSummary: We have recently enabled and are testing the Redwood Benefit Court Order Page and have followed all the enablement steps and updated our security roles with the…
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Rate calculation FF based on the number of Dependents selected isnt working as intended?Summary: Content (please ensure you mask any confidential information): So our client has a requirement where the Family plan rates are calculated based on the number of…
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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Facing a unique issue in 25A where preexisting eligbility is no longer working?Summary: Content (please ensure you mask any confidential information): So we had this requirement like this Grade A,B,C - Plan X Grade D,E,F - Plan Y Grade G,H,I - Plan…
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How to automatically remove dependent enrollment plan when child ages 26Dear Experts Can someone let me know steps to be enabled to have a Child removed from an enrollment plan if Child ages 26. Best Regards Rafatullah bS -
How to hide Redwood page benefits quick actionsSummary: Hi , I'm trying to hide the Quick actions available under Benefits(Redwood Page) under Me on HCM Fusion using VB studio. but on VB we can hide only few options …