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Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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Benefits
Discussion List
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Issue Accessing "Manage Personal Contribution"Hi Team, I’m currently unable to open the Manage Personal Contribution page. It displays the message: "Your submission is in progress."(Attached the screen shot for refe… -
Assignment status and rate does not display when processing a life eventSummary: When an employee's assignment status in Oracle HCM Cloud is not set to "Active - Payroll Eligible," or a valid delivered status, rates do not display when proce…
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Guranteed amount should show till the proof of good health apporovedHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Hide Beneficiary Organizations from Redwood Benefits ScreensI need to hide the "Beneficiary Organizations" section, but I checked in VB and there’s no option to hide this information. This happens both in the Self-Service Enrollm… -
Year End Rate ConfigurationWe are starting to look at OE for 2025. I am having difficulties with those that have a life event in December and we drop coverage such as dental. Coverage for us would… -
Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
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How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi…
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Request to Hide Cost Information on Benefits Enrollment ScreenWe would like to explore the possibility of hiding the cost information on the Redwood benefits enrollment screen. Context: This specific benefit has no registered fees …
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Updated coverage limits but employee enrollment to waive option or change in coverage amount errorsSummary: Hello, I updated the lower limit and default to a flat amount coverage from $0 to $10 but when I change the coverage for an employee who was previously in $0 co…
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We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
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Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
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Before you enroll Redwood page: My contacts field not showing up on custom roleSummary: I am enabling “Benefits” for a custom employee role that previously had benefits privileges removed. After adding the supposedly necessary roles and privileges,…
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Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
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Close Enrollment batch Process - Life events does not closeSummary: We have processed Conversion on Full population of 1200 as of 10/6/2024. Now While trying to close the conversion event through the Close Enrollment Batch Proce…
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unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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how to check SQL query & mandatory context to be set for a given DBIMany a times we need to do a cumbersome exercise to print logs and find out whether DBI is working and returning any value. It would be a great help if anyone could guid…
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How to customize the Redwood Benefits Enrollment Summary "cards" on Self Service Landing pageHow to customize which enrollments "cards" and how many enrollments "cards" are shown within the Redwood Benefits Self Service Landing page, Enrollment Summary section? …
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Is it possible to configure a benefit with a limit of subscription?Summary: The scenario, this is banefit that the client gives only to 60 employees per year, the first 60 that does an explicit request for this benefit. Content (please … -
Unable to Update dependents GenderSummary: We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender infor…
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Unable to Change Enrollment Status from TERMINATED to PENDINGSummary: Hi Team, We are trying to change the enrollment status from TERMINATED to PENDING, but we are encountering the following issue: "You can't change an enrollment … -
Redwood Benefit Plan comparison tool - Can we choose which rate to display?Summary: Hi, In setting up the plan comparison tool for the first time for our rollout with Redwood, I see both medical and dental comparisons, the displayed cost is def…
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Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n…
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25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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Looking for recommendations for Benefits Extracts - Custom vs Known2USummary: We are in the process of implementing Oracle HCM Benefits and seek recommendations on whether to create custom benefits extracts for our various benefits provid… -
We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
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Moving employees to different PlansSummary: We have two dental plan types Dental Plan Type 1 Plan 1 Plan 2 Plan 3 Dental Plan Type 2 Plan 1 Plan 2. Now starting next month Plan type 2 is being decommissio…