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Benefits
Discussion List
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How to handle 27 pay periods in 2026, but benefit deductions will only be coming out for 26 paysSummary: Will have 27 pay periods in 2026, but benefit deductions will only be coming out for 26 pays - so therefore we will need to end date benefit rates for 2026 with… -
Pending Action Item During Open EnrollmentSummary: Employee currently enrolled in waive supplemental plan, during OE employee enrolled in supplemental plan which generated a pending action item. Now employee is … -
Redwood Benefits ESS Elections: Is there a "Save" button available for incomplete elections?Summary: Employees are unable to "Save" changes to benefit elections without having to "Submit" on the "Review and Submit" section. Is there a "Save" button available in…
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Benefit Options on Medical and Dental not taking eligibility into considerationSummary: We have a requirement to exclude Temporary employees and
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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Country Specific field changes on Express and Advanced modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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Remove Plan type info from enrollment summary page in ESSSummary: On enrollment Summary page, in ESS for benefits, the enrollments information shows " Plan Type - Plan Name" as name of the enrollment, We want customize this as…
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Hide "support" tab in redwood Benefits ESS for specific countrySummary: We need to hide the support tab in Benefits ESS for a specific country. Is this possible through VBCS. There an option to hide " support tab on self service lan…
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Waive dependent care FSA option not defaultingSummary: Waive dependent care FSA option not defaulting to waive. It is currently configured as assign on default but still waive plan is not getting automatically enrol…
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Open Enrollment Window changes when another life event is processed before OESummary: Hello, open enrollment where enrollment window starts from 10/13-10/27 when we process G lobal transfer life event on 10/12, then erolllment window starts from …
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Set a maximum benefit coverage limit for employee entered plan based on % of another plan or a limitI want to set up the maximum coverage limit of a few plans 'Spouse Life' & 'Spouse AD&D insurance' , to half of the amount what the employee has entered for the plans 'E…
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Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Redwood personalization in Advanced vs Express modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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How to keep the enrollment window open after the Life Event is closed.?We have two life events for different benefits plans. When the first life event is evaluated, the enrollment window opens, but it closes when another life event is trigg…
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Not able to update the User interface text, getting error Error: Invalid TextHi, I must update the Enrollment end time in the static text for benefits Open Enrollment, but not able to update the user interface text and getting below error message…
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Redwood Me > Benefits: Can we change the verbiage under Your Benefits?Summary: Currently when Open Enrollment life event is assigned there is the verbiage below that displays. We do not want the close date to display, is there a way to upd… -
To understand better on benefit coverage restrictionI want to understand the difference between 'Maximum increase with certification', 'Maximum increase', Maximum', 'Maximum with certification' in a better way. Already th…
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Carry forward logic not working for cross plan type defaults fast formulaSummary: We have situation where we are trying default in new dental plan based on the enrollments under already enrolled medical plan. Plans and option were defaulted a…
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Benefit certifications - restrictionsSummary: We need to set tiers(levels) in benefit certificate restrictions – The rules should be as follows for current employees during enrollment: If an employee curren…
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Benefits 25D Upgrade: Upload Billing and Payment Data Through HDL or HSDLHi, What does restricted means? -
QUERY TO FETCH BENEFITS ELIGIBLESummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Min max setup at plan level is not taking precedence but the config at Plan type level isSummary: We are implementing global benefits for multiple countries and the min max for each is different. Our idea was to setup the min max = 1 at Plan type level & cha…
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Worker Type and Person Type Eligibility ProfileSummary: Hello Everyone We have requirement where we need to create one eligibility profile based on below Values. Cant able to find the worker type in the eligibility o…
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Does anyone know how to disable the annual cost display on the Benefit summary page?Summary: Can someone provide guidance on how to disable the annual cost feature on the Benefit review and summary page? Content (please ensure you mask any confidential … -
Unable to hide Beneficiary organization section under People to cover redwood page.Summary: Unable to hide Beneficiary organization section under People to cover redwood page. We are able to hide the fields within this section. But we are not able to h…
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Remove or End Benefit Enrollment/Rate OverridesSummary How to Remove or End Benefit Enrollment/Rate OverridesContent I have a client that entered a benefit enrollment and rate override for an employee but did not ent… -
'COVERED IN ANOTHER PLAN' field in Benefits Summary is related to what field in Eligibility ProfilesWe have a requirement to build an Eligibility Profile for employee based on if the employee has a Specific Plan eligibility initially required by the government, which w…
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The person change fast formula for employment category change is not triggeringI use the below formula to trigger a life event. eg: When employment category changes from PRN to full time, the life event should trigger. However, the life event doesn…
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Decrease size of the Benefits program logo in the Employee Self-service pageCan we reduce the size of the logo of the Benefits Program in the Employee Self-service page, as shown in the image below: Thank you in advance.