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Open Enrollment Server Timezone Workarounds

edited Dec 19, 2024 1:08PM in Benefits
Summary

Provide the capability for Open enrollment through till midnight

Content

Due to data centers located in a different timezone than i.e. CST. A workaround which can be managed
via the application. This is what they should do using the self service
configuration UI in plan configuration -

Navigation: Benefits>Plan Configuration>Manage Self-Service Configuration

1.On 10/26/2024, set the self service effective date to use to 10/26/2024.
2. Remove the date post mid-night 10/26/2024 CST, and save changes.
3. On 11/05/2024, set the self service effective date to use to 11/05/2024.
4. Remove the date post mid-night, and save changes.

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