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Benefits
Discussion List
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How to validate DOB for certain contact relationship typesSummary: We require date of birth to be entered for certain relationship types (those who can be dependents in benefits.) I was able to enable the validation when ADDING… -
How to identify effected employees when a scheduled process fails in PROD?Summary: We have scheduled all required processes for Go Live and see that few emps failed in the "Temporal Process". I have navigated to Menu > Scheduled Processes > pi…
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Error when loading Benefit BalanceSummary: Error when loading Benefit Balance Content (please ensure you mask any confidential information): Hi, I am getting the below error when loading benefit balance.…
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Size for Benefits banner imageMe > Benefits What is the dimension for background and foreground image of this benefits banner
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Redwood - Enrollment details not pulled in Enrollment section - "We couldn't find any enrollments."Summary: Redwood - Enrollment details not pulled in Enrollment section - "We couldn't find any enrollments." for a person who was able to view enrollment details in RUI …
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Canada Quebec "Revoke Benecificiary" checkbox missingSummary: The Canada Quebec beneficiary form has a check box for "Revocable beneficiary" and existing "Change Beneficiaries" redwood page doesn't have option for an exten…
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Why would the benefit coverage amount and rate drop from a plan?Summary: Our Benefits team discovered that during Open Enrollment, the benefit coverage amount and rate were dropped from an employees plan even though they were previou…
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ORA-01400 Error Message when enrolling in Redwood BenefitsSummary: An employee is getting this ORA-01400 error message when submitting their elections in Redwood. Has anyone experienced this error before and how did you resolve…
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26C - Ability to switch off Redwood for BenefitsSummary: 26C - Ability to switch off Redwood for Benefits Content (please ensure you mask any confidential information): Hi Team, 26B release note mentions - REDWOOD BEN…
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Redwood: Benefit Plan Update LinksHi Team, Is there any way we can update this Link? Is it Sandbox or VBS change? Thank you! -
How to handle Intervening LE during OE without backoutSummary: we have 30K employees in the US enrolling during Open Enrollment. Currently we hide the "Report a Life Event" for 3 weeks during the OE period and Administratio…
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Spouse Voluntary Life - Coverage is starting as of event processing date instead of event dateSummary: Even when the Enrollments - Coverage Start Date is set to Event for the Plan. The coverage starts at the process date. This is happening only for this particula…
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TIN Type and TIN Number is not visible in Benefits RedwoodHi, TIN Type and TIN Number fields is not visible when adding New Contact in People to Cover (Ben Admin side) and Before You Enroll (ESS side). Is there anything that we…
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Benefit Activity Centre ErrorHi Experts, We are currently facing an issue with the Benefits Activity Center page for a specific employee. When the employee accesses the page, the following error mes…
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How to trigger approval flow for Contacts (Benefits) in Redwood 26ASummary: Hi community, Is there any way to trigger an approval flow when an employee creates or edits contacts from the Contacts page under the navigation Me > Benefits …
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How to rename suspended status in benefitsHello Team, Is there a way to rename the Plan Suspended status to Pending? Thanks in advance! Regards, Tharani Tharan.
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Adding new dependent during Open EnrollmentSummary: Hi, we have a scenario where employee for an employee there are no dependents in the system. During Open enrollment window employee adds a new dependent from "P…
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Error - Requires at least one option to be selected, but I have not chosen any coverage levelSummary: I want to configure Cloud to automatically switch from Enroll or Unenroll when changing plans or options. Attempting to evaluate a "Conversion" life event, I ge…
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You haven't enrolled in any plans yet displays in employee benefits overviewSummary: We've enabled Redwood profiles, added role privileges, and run the ESS indexing job. The employee does not have a life event in started status. The Enrollment S…
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Redwood Benefits Employee Self Service - Enrollment summary not visibleSummary: We have moved to Redwood from Responsive and we are in 26A Employees are not able to see their current enrollments in UI, we are using Custom employee Role and … -
New hire is not appearing in the benefits activity centerHello Experts, We are seeking clarification on the Redwood ingestion behavior and the usage of the ESS job “Create Index Definition and Perform Initial Ingest to OSCS”, …
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Benefit- Is there any way to show Coverage amount and the age reduction coverage amount for employeeSummary: Hi Team, My client wants to know whether it is possible in Oracle Fusion Benefits to display both: the base coverage amount, and the age-reduced coverage amount…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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Dependency on beneficiaries on plansSummary: Dependency on beneficiaries on plans Content (please ensure you mask any confidential information): Hi, We have a requirement where if employee assigns benefici…
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unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to…
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Link Same Dependent for Parents Working in Same OrganisationHello Experts, We have a business requirement where the an employee and their spouse is working in the same organisation and are enrolled in Benefits. They both now want…
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Proof of Good Health EOI pending action stays approvedSummary: Hi, We have a requirement for ongoing events where if a person is increasing his coverage amount for the 'Voluntray Plans', he has to provide the EOI. For examp… -
Is there a way to have benefits life events trigger for HDL and HSDL loads?Summary: We realized that data loaded with HDL and HSDL (terminations, salary changes) are not triggering benefits life events, while the same action done manually does …
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Benefits Extra Fieldsis there any option to add extra fields to add some data manually by the Benefit administrator while enrolling to benefit for employee for example 1) Car Name