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Benefits
Discussion List
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Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE… -
Pay period start, before first check, on or after cover start - what if that is prior to hire date?Summary: We are changing our spending accounts to be taken based on the pay dates during the coverage period, rather than the pay periods during the coverage period. To …
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Default Enrollment Fast Formula IssueSummary: Hi All, MY FF Is not working , Employee is getting defualted to same option its not selected to new option, anyone can help on this please Thank you. Fast Formu…
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Benefits - Bulk Update Original Enrollment DateHello Experts We use Oracle HCM Benefits, but payroll is ADP, since oracle has not a native Brazil payroll. For the systems to properly Integrate we need to pass "Origin… -
Historical Participant Enrollment Data LoadSummary: Business requirement is to load the history and current plans/option employee has from legacy to Cloud. Is there a way to simplify the data load for this type o…
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how to add customized text at the program level so that when employee tries to enroll, they can seeSummary: i want to add customized text different for both hourly and salaried employees when they try to enroll into unrestricted plans from ESS page. Content (please en…
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Redwood - Self-Service Enrollment - Showing NaN hours NaN minuteHi Team, We are getting below message in Benefits Self-service enrollment page. We are getting this NaN when report a life event and enroll to Life Events that close the… -
how to make option for a plan ineditable/ greyed out during enrollmentSummary: I want employee to see plans like this during a specific life event. I tried adding default enrollment rule at plan level after making waive option as Assign on… -
context legal_employer_id wasn't set when used in fast formula (FF-1605035)Summary: Hi All, We are facing an issue in one of the fast formula of type "Participation and Rate Eligibility" which is as following: context legal_employer_id wasn't s…
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Retiree (Non-Worker Relationship) Access to Benefits Self Service as a UserSummary: Our client has a requirement to allow Retirees (Nonworker relationship) to have access to Benefits Self-Service to be able to complete Open Enrollment or a Qual… -
How do I generate a random number within a fast formula?I am trying to generate random numbers to be used when logging Benefits related fast formulas, using ADD_RLOG (of course, this is applicable to non-Benefits related fast…
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Imputed Income Error on Evaluation of Life EventHi, in supporting my client, I am receiving a repeated error on evaluating a life event for multiple persons. Processing worked fine as of last week. I have opened a SR … -
ReinstatementSummary: If using a reinstatement rule, does it ignore defaults? Content (please ensure you mask any confidential information): We are using reinstatement rule 'Reinstat…
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Benefit Rates (FLEX) are end dating on same day of Plan Enrollment StartInviting Experts Inputs for below Issue: Problem: Benefit Rates configured for Flex Program are end dating on the same day as Benefit Start. (Eg- Benefit Enrollment Rule… -
Coverage errorSummary: There was a problem running the participation evaluation process. The process failed because it didn't find a coverage value to calculate the coverage-multiple …
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Employee not able to see print document from benefit summary page under action buttonSummary: Employee not able to see print document from benefit summary page under action button Content (please ensure you mask any confidential information): Version (in…
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Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …
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"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli…
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User Defined Content ( Journey Task) : Unable to send parameters to custom rest api from calling UISummary: Hello - We tried to call a custom rest api from a redwood ui (change salary) , but unable to pass the paraemeter at run time. There was no such errors, but syst… -
Upload benefits certificationIs there an API or HDL to upload benefit certificates so they can appear for approval on the Benefits Summary page?
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Can we customize "Certification Type"?Summary: Can we customize "Certification Type"? Content (please ensure you mask any confidential information): Hello Communities, Can we customize "Certification Type"? …
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Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UISummary: Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UI Content (please ensure you mask any confidential information): Hello Communit…
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how to check the details of scheduled process in BenefitsSummary: Once we schedule a Benefit process, we are not able to view the details of the process like start time , end time , time zone etc Content (please ensure you mas…
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How can I automatically change benefits plan for the promoted employees?Summary: How can I automatically change benefits plan for the promoted employees? Content (please ensure you mask any confidential information): Dear communities, We hav…
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Benefit Relationship does not show in Redwood UI but does display in Responsive UISummary: Benefit Relationship of an employee does not show in Redwood UI but does display in Responsive UI Content (please ensure you mask any confidential information):…
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is …
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Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …
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Benefit Plan not appearing during union change promotion life event onlySummary: The employee was promoted from Union Code X to Union Code Y on 9/9/2024. While in Union Code X, the employee was enrolled in one of the vision plans. However, t…
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Can action reason trigger life event?Summary: Can action reason trigger life event? Content (please ensure you mask any confidential information): Hello all, Our clients would like to trigger life events ba…