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Benefits
Discussion List
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How to change the the link for a new dental provider in employee self serviceSummary: How to change the the link for a new dental provider in employee self service Content (please ensure you mask any confidential information): Our dental provider… -
ORA-20001: The life event can't be reopened because there's no electable choice.Summary: I am trying to run the full-time to part-time life event for the employee, the life event is getting evaluated but directly going to processed and closed. The e… -
what is the maximum person numbers can be used in person selection fast formulaI need to get over 50k persons in the process, if its not feasible to enter all in one formula, I need to split into the maximum amount and run it few more times
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Is there a delivered 'Relationship End Date' field in the Family and Emergency Contacts page?Summary: Client wants their employee to enter the relationship end date during a death of dependent and divorce case. But the field is not available on the page, do we h…
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Issues with the Application of Calculated Values by Fast Formula in Plans with Future ApprovalFor my health and dental plans, I am using a Fast Formula to calculate the amount based on the number of dependents plus the holder's amount. It is working and applying … -
Document Types not getting visible on the Employee Record through Admin Login after they were added.We have created and updated few benefits document types and on these we have created a Application rule for triggering notification to the BEN ADMINS once any of the emp…
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Co-ordination of benefits - Issue with permissions for plan enrollmentSummary: Hi, We have a requirement where if a couple works in the same organization and one person is already enrolled and designated his spouse then the spouse cannot e…
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Coverage and Rate Start Dates incorrect when Dependent Designation is used with Suspend EnrollmentSummary: Participant Coverage and Rate Start Dates are incorrect when Dependent Designation Requirement is used with Suspend Enrollment. First, let me say Doc ID 2404009…
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Person Security Profile not working on Benefits Enrollment FormSummary: Person Security Profile not working on Benefits Enrollment Form. I have created a person security profile based on Area of Responsibility and attached it to my …
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Disable triggering of Salary Change Life Event from Offer AssignmentsSummary: Disable triggering of Salary Change Life Event when Salary is changed during Transfer / Promotion Action performed from Oracle Recruitment Module. Earlier we us…
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Automatic plan with different optionsSummary: Hi, We have a requirement where for basic life , we have options 2x annual earning, 3x annual earnings based on eligibility. The plan should be automatic and th…
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Employees not able to view benefits in ESSSummary: Hi, We have an issue where employees are not able to view Benefits under 'Your Benefits' tile in ESS. This issue is happening for all employees. Employees are e…
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Benefits plan rate dropping to 0 when default enrollment fast formula type is usedSummary: We are having a Benefits plan with different options and a Default Enrollment type fast formula is attached to the plan. This fast formula is used to determine …
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How to setup enrollment/eligibility to offer enrollment window for pending workersSummary: Benefit enrollment window prior to hire Content (required): We are implementing Cloud benefits and currently onboarding is done via ORC. We have a requirement t…
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Unexpected behavior of system seeded Error MessageSummary: We are facing an issue for the Seeded Error Message - 990483. The system is not throwing the seeded error instead it is throwing a different error which is unre…
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Benefit Enrollment goes to processed and closed ImmediatelySummary: We have Benefit that is open to all employees. Only Criteria is the employee must be a FTE of .6 and have 81 hours of PTO. It's working for most people but we h…
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Benefit variable rate Calculation IssueInviting Experts suggestions for dynamic calculations in Benefit Module. We have requirement to calculate benefit rate basis the logic 'Salary multiplied by a Multiplier… -
HCM Extract - User Entity BEN_EXT_ENRT_DPNT_UE provides incorrect value for Person IDI am working on an HCM extract process to provide it to the insurance provider. I am trying to obtain the Life AD&D information for employee, spouse and child(ren). I ha…
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BI Publisher ETEXT convert rows to columnsSummary: I want to denormalize (flattern) the benefit plan information for one of the outbound (CSV) ETEXT Report. The requirement is to fetch the Basic Life, Supplement…
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How to stop triggering of the seeded life events like 'Salary Change' ,'Rate Recalculation dueto ageSummary: We don't use couple of seeded events however it gets triggered on employees and is processed. Can we stop triggering of the life events ? For salary change life…
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Is there a way to find everywhere a specific fast formula is used in configuration?I am renaming several fast formulas to conform to a specific naming convention. I created the renamed FF's, and corrected my configuration to use the newly named formula…
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Where can I update the below highlighted text under Navigator --> Me --> Benefits?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to mark a option as default within a planSummary: I would like to default a waive option in plan as default instead of creating a new waive plan and attaching option for it. Content (please ensure you mask any … -
Migration - How can I load the automatic plans with original enrollment date during conversion?Summary: Content (please ensure you mask any confidential information): We have few automatic plans like Life insurance, LTD,STD etc. when i evaluate the conversion Life…
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how to add note in the enrollment page of an employeeSummary: Content (please ensure you mask any confidential information): Hello, We want to add a note or a disclaimer to the enrollment page (attached the ss of the page … -
while processing Open Enrollment for some employees i am getting this error. *URGENT REQUIREMENT*Does it has something to do with rate start date and end date? Also the standard rate for Basic Life has a FF attached to it.
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Total Pay period cost is showin as 0 for some plansSummary: Hi, We have an issue where in Total cost at the top of the enrollment page is showing as 0 for certain plans. Could anyone advise on the issue? Thanks, N. Conte…
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Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Person Data Change Causes - Life Insurance Life EventSummary: My client requires a Life Insurance Change life event to trigger when there is a change to the employee's job details. Does anyone have a Person Change Causes L…
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IN Redwood Person Benefits groups employees are not displayingSummary: In Redwood person benefit groups, a person benefit balances person info page and People to cover pages the employees are not displaying when we search with pers…