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Benefits
Discussion List
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Calculate rate based on flat amount and not coverageSummary: Hi, We have a requirement where the rate is age based and the rate should be calculated for a flat amount of 50k. The coverage amount for the plan is 100K, but … -
Benefit Rate should not be shown to employeesSummary: Hi, We have a requirement where we have imputed earning and rates , both of them are employer paid, however, we dont want to show the rates to employees. I trie…
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I am not able to delete a life event, although it is not attached to any plans or programsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can we create Custom Pending Actions in Benefits?Summary: Can we create Custom Pending Actions in Benefits? As far as I know you cant create custom list of Pending Action as the lookup BEN_ACTN_TYP from which the Pendi…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Beneficiary enrollmentSummary: Hi Everyone, could you please anyone help me to solve the below error Content (please ensure you mask any confidential information): An error occurred. To revie…
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Getting the following error from Employee > Benefits while doing open enrollmentsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add benefits guide to review employee resources page using vb editorSummary: How do we add benefits guide to review employee resources page using vb editor. When using global page editor I can change the link to the guide. For VB editor …
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Using UDT and Fast Formula or Variable rates for plansSummary: For our needs we need to create 50 medical plans with 3 options spread across 30 BU (each BU with unique rate). We are looking at around 4500 Rates for Full tim…
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Redwood Benefits page not available for Benefits Administration > Enrollment springboard navigationRedwood Benefits page not available for Benefits Administration > Enrollment springboard navigation
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LTD Employer Rate is adding up to the Total Cost Benefits of EmployeesHi Team, Our LTD Plan is set to automatic enrollment and it is set to Employer Payroll Contribution. In which, the client is expecting that this rate will not add up to …
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Unable to evaluate Benefits Life events due to fast formula error (ORA-56720)We are unable to evaluate Benefits Life events due to fast formula error (Oracle error 56720 occurred (FF-1605036)). When we are trying to evaluate any life event for an…
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what is the usage of schedules under enrollment in plan level?Summary: In the plan enrollment train stop, We are having the option called schedules. What is the usage of schedules. Can any one give examples on this. Content (please… -
What is the usage of life event restriction in the plan. Why we have to use Life Restrictions?Summary: There are two place where we can configure life event, the first one we configure so employee can enroll in the plan, but why we applying the Life event at Rest…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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rates output rounding rule in the rate definitionHow to round the rates output returned from the rate definition. This is the configuration which I did
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Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
employee unable to delete/end date contact through benefits self serviceSummary: As a part of new hire life event, spouse was enrolled in the plan. Now as a part of death of dependent life event, we have de-enrolled the spouse from all the p…
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Is it possible to change Coverage date of PLan?Summary: Hi Experts, Can the coverage date on the plan be changed? Also, does it matter in terms of Adding or Changing Beneficiaries of Employees?
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How to trigger unrestricted life event as an associateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Add or enable edit button under Personal Contribution pageSummary: Hi - We have a requirement to enable the edit button during approval phase. Currently, once the user submits the request, it will be forwarded to the approver t…
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How to make 457 plans electable during Open Enrollment as wellHello All, Is it possible to make our 457 retirement plans visible during open enrollment in the SSC as well, currently oracle is saying is not possible to do so. We hav… -
How to make 457 plans not electable during Open Enrollment onlySummary: We want to make the 457, Roth 457, and Retirement Plans not visible or electable in self-service during OE only. Yet still be visible in self-service for other …
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Redwood Benefits Self-Service Enrollment and Pending Actions page under My Benefits not loadingThe newly launched Redwood Self-Service Enrollments and My Benefits page (Pending Actions) in 24D update is not loading up even after adding all the required privileges,…
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Benefit Administration Tab in RedwoodWe have enabled the Redwood benefit pages but currently the Benefit Administration Tab under My Client Groups is still showing up as Responsive. We are only able to acce…
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Redwood Benefits 24D: Hide sections under Me > BenefitsSummary: Request your assistance to hide sections like Pending Actions, Need Help? Contact Us under Me > Benefits in Redwood Content (please ensure you mask any confiden…
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Need to update the Annual rates tab > Expected Contribution: Estimate OnlySummary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…
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Need to update the Annual rates tab > Expected Contribution: Estimate Only.Summary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…
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Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi…
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Redwood Benefits 24D: Hide tasks in Before you enroll and Post-enrollment sectionRequesting assistance on how to hide tasks like Get to know your benefits, Choose how you want to enroll under Before you enroll section and sections like Post-enrollmen…