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Facing error while going to enroll benefits plan to employees.

edited Nov 13, 2025 6:49AM in Benefits

ORA-06512 Error When Enrolling Employees in Benefits Plan


Hi Team,

I am encountering an error while attempting to enroll employees in a benefits plan. The enrollment process fails with the following error message:

Error: ORA-06512: at "FUSION.BEN_MANAGE_LIFE_EVENTS", line 5264  ORA-06512: at "FUSION.BEN_ON_LINE_LF_EVT", line 5511  ORA-06512: at "FUSION.BEN_ON_LINE_LF_EVT", line 720  ORA-06512: at "FUSION.BEN_ON_LINE_LF_EVT", line 574  ORA-06512: at "FUSION.BEN_ON_LINE_LF_EVT", line 574  ORA-06512: at "FUSION.BEN_ON_LINE_LF_EVT", line 5369  ORA-06512: at line 1  

For reference, I reviewed the Oracle documentation for ORA-06512, but it does not clearly indicate how to resolve this issue in the Benefits module context.

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