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Unable to cancel work relationship for a rehire — Cloud Customer Connect
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Unable to cancel work relationship for a rehire

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edited Jun 10, 2021 7:33PM in Benefits 2 comments

Summary

Need to cancel a work relationship for a rehire because we are receiving error

Content

An employee was rehired with an incorrect hire date and we need to cancel the work relationship.  The new hire life event was backed out.  We cannot cancel the work relationship due to an error.  See below.  

BEN990920 Beneifts enrollments already exist for this person.  To cancel the hire, you must first disenroll the person from their benefits elections manually void or back out any processed life events. 

The person doesn't have any benefits currently.  Ideas?

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