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Responsys
Discussion List
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Configuration of the Google Promo Tab Product Carousel scrip in ResponsysHello, CONTEXT: We are in the process of configuring the "Google Promo Tab" using the "Product Carousels" feature. PROBLEM: When inserting the HTML code in Responsys and… -
CED Conversion - Contact Event Type IDsWe're working on loading in the Conversion data from the CED files and we're noticing that some rows are coming across without an ORDER_ID, ORDER_TOTAL or ORDER_QUANTITY…
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How can we integrate Blip WhatsApp with Oracle Responsys?Hello, how are you? We've just seted up a WhatsApp management tool called Blip to talk with our clients. By now, we'd like to integrate Blip with Responsys. Our objectiv…
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How can wesend RSC messages using Responsys?Hello, how are you? Our team is sending RSC messages using another platform, but we want to use Responsys to send this type of message. How can we do it? Which integrati…
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Delete batches of records from a complementary tableWe have an supplementary table in responsys that contains the latest purchases by category of our clients. We need to set up an automatic process that allows deleting a …
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Responsys - email validationCould you please provide details about the email validation procedures that the system (Responsys) employs to determine whether an email will be sent or not?
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Why is Oracle Responsys listed level 3 at UceProtect ?Hello, On UceProtect website, we can read this information : "If the provider harbours too many abusers and only has one ASN (Autonomus System Number) that logically mea…
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Taleo Integration: User Type and User Group - Data Privileges, Access & RestrictionsHi We have a non-Taleo Careers site that we are integrating with our Taleo. We have created a user for integration and assigned below User Type and User Group. User: Us…
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Is It Possible to create filter based on Device ID in App Channel List?Please find below documentation what are attribute is present to create filter based on app channel list - https://docs.oracle.com/en/cloud/saas/marketing/responsys-user…
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Can we add segment value description in notification that have GL accounts in it?This is for expense report notifications. Thanks! -
How to prevent Customer_id duplication in Contact_listHi, I have created an SQL query to find the duplicate Customer_ID count in the Contact_List. I'm manually deleting the Customer ID each day. I want to prevent the Custom…
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Does exist a rest API to query a supplemental filter?Hello, we would like to know if exist a rest API to query a supplemental filter? Is it possible to do it through a table generated in SQL? Regards, Silvia
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Oracle Responsys - 24A Release Overview [Mar - June 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for… -
On-Demand Webinar: Email Design Best Practices [March 2024]On-Demand Webinar: Email Design Best Practices [March 2024] As we continue delivering webinars for our install base for Eloqua and Responsys customers, we're excited to …
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How to delete duplicate email address with a condition as email deliverability should be Opt_outThere is a huge email address that is duplicated in the Master contact list. How to remove them?
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Responsys user roleHi, I have come across the requirement where the user should be able to run data import and export connect jobs but not download lists (or filtered lists) to csv files m…
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Entry Tracking Variables, Custom Events and Campaign personalizationHi, we would like to use the Entry Tracking Variables from a program (triggered via Custom Event) to personalize a campaign. We would like to understand the correct proc…
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Responsys - Type of instance is wrongHi, I have checked and the MyServices Console for Responsys and there is something wrong because the account 'COPELCIS' appears the type “base enterprise” (legacy pricin…
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Support Notification "ATTENTION: OAM certificates will expire in March 2024"If you received this communication, please read on... A few customers have contacted our Oracle Support team for more information after receiving a communication with th…
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OCI Migration - How to Prepare (i8 and i9)***** If your Responsys account is hosted in Interact5 (i5), please refer to the "OCI Migration - How to Prepare" post ***** How to Prepare Please complete these high-le… -
Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea…Elise Hymes - Oracle CX-Oracle 11 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
OCI Migration Prep - Global Routing and Single Sign-On via SAMLSingle Sign-On (SSO) via SAML Global routing service endpoints are URLs specific for your Oracle Responsys account for the life of your Responsys account. These global r…
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How can I center the in-app message display with margins relative to the screen?Regarding the in-app design, I would like it to be displayed in the center of the screen, with a margin in relation to the screen size. Here is an example image of an in…
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On-Demand Webinar: Why WhatsApp Should be on Your Multi-Channel Radar [Feb 2024]Join us where we explore why WhatsApp should be on your multi-channel radar. Our session featuring Oracle and Akram El-Jide, from Oracle partner Infobip, tackles why Wha…
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Make available a functionality for the platform that provides us with compliance with Law 2300Hi Team! Currently in Colombia, law 2300 emerged, which consists of not sending campaigns via SMS or email to clients at a specific time and frequency in order to avoid …
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how to embed social media sharing buttons into the email content?Hello, Can you give information about how we can embed social media sharing buttons into the email content? Is there a way to do that and how does it work? If there is a…
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Deleting a SMS Sender CodeHow can I delete a sender code on Responsys?
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Sending attachments in emails from responsys APIWe are trying to send emails with attachments from Responsys API. To send emails with attachments via API in responsys I have to send attachmentData, that field that is …
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Managing campaign attachments via program or APIHi, is it possible to manage campaign attachments inside a program? Or can the attachment be added/removed only in the campaign workbook? We were wondering if there is a…
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As we migrate to Redwood, is there a report to identify current personalization or customization?As a part of our analysis and move to Redwood, we are trying to ensure we understand the current personalization or customizations done through page composer. Is there a…